Fifth Third

  www.53.com
  www.53.com

Fifth Third Interview Questions in Columbus, OH

3 Interview Reviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

33%
33%
33%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

3 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Mortgage Fulfillment Manager Interview

    Anonymous Interview Candidate in Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied through a staffing agency. The process took 2+ weeksinterviewed at Fifth Third in December 2012.

    Interview Details

    Interview with the staffing agency first, and then phone interview with HR, which set up a on site interview with trainer, manager , VP, and HR. We advise by VP that I would be hire on the spot. Set up another meeting with my direct manager a week later.

    Interview Questions
    • The VP and Trainer ask the standard question. How do you handle difficult employees and customers. And give a example.   Answer Question
    Negotiation Details
    I was given the salary I requested. My advice to anyone looking to work for Fifth Third is to accept the offer. This is one of the best company I've work for if I ever get the opportunity to work for them again I would take it immediately.
    Accepted Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Personal Banker Interview

    Anonymous Interview Candidate in Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Fifth Third in August 2012.

    Interview Details

    The 5/3 interview structure is a format-driven STAR interview. You will be asked questions like: "tell me about a time when you accomplished something that you originally didn't think you could?" You must answer by describing the Situation, the Task that was undertaken, the Action that you took & then the Result of all of that. The more quantifiable answers that you use, the better. E.g. I worked for XYZ bank as a personal banker. We were asked to achieve a sales goal of $X, which was twice last year's goal so I didn't think we'd be able to do it. I researched the tools made available to us by Marketing and discussed using the ABC plan to increase our customer cross-sell ratios at the team meeting with the other PBs and the Manager. We changed the plan a bit so that everyone was bought in. We implemented ABC plan with some extra effort during [whenever] because of [whatever]. We all worked some overtime to chip in, but to keep overtime to a minimum, we [did whatever] so that we could respect the team's work life balance. At the end of the year we exceeded goal by 10%. We were the only branch to even hit goal that year, as the typical branch was at 80% or lower to goal. We wouldn't have been able to do it if we hadn't come together as a team. Gaining the intial buy-in to the Plan as well as the excellent leadership and support provided by our Manager was what made all the differenence.

    Interview Questions
    • Nothing too unexpected. All answers are expected to be STAR answers. If you leave out an element of the STAR story (such as the result), you will lose significant points and will likely blow the interview.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied online. The process took 5 daysinterviewed at Fifth Third in January 2011.

    Interview Details

    Explain a time where you had a difficult customer and what did you do to resolve the situation

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

Work at Fifth Third? Share Your Experiences

Fifth Third

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.