I applied through college or university and the process took 6 weeks - interviewed at Fifth Third in November 2012.
Interview Details – First Round was an on campus interview that asked a couple of behavioral based questions and just general questions about my resume. Then the second round was at the head quarters in Cincinnati, where there was just one 1-on-1 interview, then a lot of talk about the company itself.
Interview Question – Name a time where you took it upon yourself to streamline a process? Answer Question
I applied through other source and the process took 4+ weeks - interviewed at Fifth Third in October 2012.
Interview Details – Typically you start out with a phone interview, you then move to the regional or district manager, then move to the retail executive. Questions are all based off from past experiences, think of specific situations, the actions you took, and the results of those actions.
Interview Question – There are not really any difficult questions, just take your time think of a situation and have a conversation. Most managers follow the same scripting. Be prepared to have multiple people present during the interview. Answer Question
Negotiation Details – I was an internal employee and the interview was three years ago. They had all the leverage. Generally regional can not do much with negoations.
I applied through college or university and the process took 4+ weeks - interviewed at Fifth Third.
Interview Details – Interviewed on campus and they had canned questions to ask which were not overly difficult or far fetched. They brought me back for another round of interviews with more senior management in the audit department at the headquarters with more of the same canned questions that were not overly difficult, but did allow you to sell yourself
Interview Question – how do you deal with situations where a co-worker does not agree with you and fights back in a manner where they will not budge Answer Question
Negotiation Details – They sent you a letter of acceptance for you to accept within a couple of weeks. Not much room for negotiation
I applied online and the process took 3 days - interviewed at Fifth Third in September 2012.
Interview Details – I was asked for a phone interview after applying the week before. They were starting a new training class soon. The phone interview for this position was very awkward. The woman interviewing me got defensive when I asked her about the company and the if it was a stressful job. I did not get a face to face interview. I am experienced in Call Center environment and I just asked since she said it was okay to ask her.
Interview Question – She simply asked, "do you want this job or not?". Mind you it was not the face to face interview yet. View Answer
I applied online and the process took 2 weeks - interviewed at Fifth Third.
Interview Details – It was very quick. I have very unique management style. Usually banking is quite conservative. The management in my area is much more liberal. We are in a very unique market. Sales and personalities are much more appreciated than banking skill. Getting hired isn't possible without previous sales experience.
Interview Question – What was the most difficult sale? How did you overcome the objection and how can you translate that to banking? View Answer
Negotiation Details – I would have been able to negotiate, but I was actually offered and extremely competitive package. The only thing I didn't like was weekend work, but that wasn't negotiable.
I applied online and the process took 2+ weeks - interviewed at Fifth Third in August 2012.
Interview Details –
First off I just want to say I had a really positive experience! Thank Jehovah God!
I found the position through glassdoor.com
I submitted my resume through 53.com; The link glassdoor provided for the exact position.
The post date for the job opportunity was 07.28.12 and I applied a week after the post date.
I got a (unexpected for me anyways) call for the recruiters from IL 4 pm 08.22.12
I interviewed and was given details about the position from the nicest women!
She told me at that I interviewed really well and had the sales, customer services, and cash handling experience they were looking for. (Taco Bell, Pier1 Imports & Victoria's Secret)
So she scheduled me for another phone interview that she said would me my connection to getting a face to face interview.
My next interview was 12pm 08.23.12
I was asked a few more questions by my 2nd interviewee and told more details about the position.
She liked me and schedule me the next day 08.24.12 (today) for a face to face interview with the hiring manager.
Today when I interviewed a few of the questions through me off even though I did my research on what would be ask from previous glassdoor interviews and I have an old coworker who is now employed with fifth third that gave me so insight as well.
The tip I got from here that the questions are in STAR format was exactly correct.
A-action that was taken
If you can do these things you can pass the interview
Smile and be as bubbly as possible
dress business professional
if you can speak a foreign language that is a plus
don't speak negatively about past employers (almost fell into this trap)
arrive early about 10-15 mins. (I was 30min early which was a little too early lol opps)
also know who you are interviewing with
do some research about the company and use that knowledge to express why you want to work for the company (:
can't think of much else
I was offered the position the same day (today) as the face to face interview (which is not typical but they were trying to wrap things up)
training is 3 weeks (I'm pretty sure)
and 5 days of it are out of town (for me, each circumstance is diff)
Interview Question –
Tell me about a time you had to deal with an upset coworker.
Then they asked a question very similar in wording: Tell me about a time when you had to deal with a VERY anger coworker and give me the exact situation.
Tell me about a time when the company enforced a rule you did not want to follow.
Where do you see yourself 3-5 years from now.
Why do want to work for fifth third.
How do you feel about having individual sales goals. View Answer
Negotiation Details – No negotiation but after 30days 4% raise will kick in, on top of $10 hourly pay!
I applied through an employee referral and the process took 4+ weeks - interviewed at Fifth Third in August 2012.
Interview Details – The 5/3 interview structure is a format-driven STAR interview. You will be asked questions like: "tell me about a time when you accomplished something that you originally didn't think you could?" You must answer by describing the Situation, the Task that was undertaken, the Action that you took & then the Result of all of that. The more quantifiable answers that you use, the better. E.g. I worked for XYZ bank as a personal banker. We were asked to achieve a sales goal of $X, which was twice last year's goal so I didn't think we'd be able to do it. I researched the tools made available to us by Marketing and discussed using the ABC plan to increase our customer cross-sell ratios at the team meeting with the other PBs and the Manager. We changed the plan a bit so that everyone was bought in. We implemented ABC plan with some extra effort during [whenever] because of [whatever]. We all worked some overtime to chip in, but to keep overtime to a minimum, we [did whatever] so that we could respect the team's work life balance. At the end of the year we exceeded goal by 10%. We were the only branch to even hit goal that year, as the typical branch was at 80% or lower to goal. We wouldn't have been able to do it if we hadn't come together as a team. Gaining the intial buy-in to the Plan as well as the excellent leadership and support provided by our Manager was what made all the differenence.
Interview Question – Nothing too unexpected. All answers are expected to be STAR answers. If you leave out an element of the STAR story (such as the result), you will lose significant points and will likely blow the interview. Answer Question
I applied through an employee referral and the process took 2 weeks - interviewed at Fifth Third in July 2012.
Interview Details – Interview and hiring process were very proffesional. The onboarding ran smoothly even though my training was in a different city and state.
Interview Question – If you work in Retail, your manager's leadership will make the banking center grow rapidly or fall quickly. Why don't PB's get paid more on their base? Answer Question
Negotiation Details – No negotiation opportunity for this role!!
The process took 1+ week - interviewed at Fifth Third in July 2012.
Interview Details – The interview process consisted of an online application, follow-up screening from an HR rep, and a 2 on 1 interview. The online application coincides with a skills test. The representatives from HR are kind and warm to candidates they contact. The second round, interpersonal interviews vary as they will be conducted directly by the manager of a banking center and are not rigidly standardized.
Interview Question – How do you feel about networking? View Answer
Negotiation Details – Salary offers have a little bit of wiggle room and are offered for line personnel at an hourly rate. You can get them to raise it a small amount if you try. A difference of .50-.75/hr adds up over a year.
The process took 2 weeks - interviewed at Fifth Third in June 2012.
Interview Details – Recruiter called and set up a 1 on 1 interview at the branch with the hiring manager. Interview was with Branch Manager, and Customer Service Manager. Asked background questions and experience, "Describe a time when you didn't agree with a policy" and that was it. Recruiter called 2 days after to offer the job, and emailed with the salary offer, no negations.
Interview Question – Describe a time when you didn't agree with a certain policy or procedure. Answer Question
Pros: “Good pay by the hour, doable job. Close to my house.” – Full Review
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