Fireman's Fund Insurance Interview Questions & Reviews
Updated Nov 2, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings |
Interview Experience [?] Based on 10 ratings
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| 1–10 of 10 Fireman's Fund Insurance Interviews | Sort by |
Customer Service Representative at Fireman's Fund Insurance
Posted Nov 2, 2011
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Minneapolis, MN (took 6 weeks)
It started with a basic phone call to asses my interest, ask if anyone referred me, and set up another call. On the second call, I was on speaker phone, but only conversing with one person, who asked 4-5 questions about my challenging experiences, how I overcame them, yadda yadda. Then they said they were interested in meeting me, and set up the in-person. When I got there, I took a typing test. After passing, I was interviewed first by a floor manager, then two higher managers, then finally the regional manager, all in the same 2-3 hour span. I was offered a job, and took it.
Interview Questions
Negotiation Details
There was no negotiation, though I suppose it was possible. The thing is, the way things are now, if they thought your initial requested salary was too high, they likely wouldn't proceed with you. So if you went in and suddenly asked for more, that probably wouldn't look good.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
More Fireman's Fund Insurance Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Finance Analyst at Fireman's Fund Insurance
Posted Aug 26, 2011
2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Novato, CA (took 3 days)
I interviewed with the Director in charge of my group, then my direct manager and finally with the VP resposible for my area of the Finance Dept. These were all one-on-one interviews with the first two taking place back-to-back, and the final one taking place two days later.
Interview Questions
Negotiation Details
They were low-balling me because of the times and my lack of experience in the business, but I wanted to get this type of experience specifically so I took it. Hopefully it will pay off at my next place of employment.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Business Analyst at Fireman's Fund Insurance
Posted Jul 19, 2011 — 0 of 1 people found this helpful
4.0
Difficult Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed May 2009 in Dallas, TX (took 3 days)
i dont really have anything to say about the interview process. It was a long process with several managers. TGhey made me come back after several days and interview
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Actuarial Analyst at Fireman's Fund Insurance
Posted Apr 5, 2011
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 (took 4 weeks)
After several months of going back and forth with HR representatives, I went into the Novato office for an in person interview. I had several in-person interviews with actuarial associates. Most of the questions were behavioral in nature, but they were all pretty fair. They didn't ask me anything too difficult.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
More Fireman's Fund Insurance Assistant Actuarial Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Senior Project Manager at Fireman's Fund Insurance
Posted Mar 25, 2011
5.0
Very Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2010 in Novato, CA (took 4 weeks)
It was long interviewing process. No feedback for days at a time. Interviewer were always late during an interview.
Negotiation Details
No.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Fireman's Fund Insurance
Posted Sep 11, 2010 — 1 of 1 people found this helpful
3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2008 (took 2 months)
The interview process was based off of behavioral interview questions
Interview Questions
Negotiation Details
i did not negotiate
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
More Fireman's Fund Insurance Customer Service Representative Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Corporate Tax Internship at Fireman's Fund Insurance
Posted Aug 6, 2010
5.0
Very Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2010 in Novato, CA (took a day)
There were initial interview questionnaire before the scheduled interview for a finance intern position. There were 6 questions that gauge your knowledge of the insurance industry, your leadership experience, why you chose your major, etc. The interview consisted was with 3 different managers or VP within the Finance department. They asked a variety of questions from what your hobbies were, when you had to change a policy or go against protocol, what your interest was for finance, what my accounting and technical skills were, etc.
Interview Questions
Negotiation Details
There was no negotiation required for an internship position; however, they were flexible with the starting date since I am on the quarter system.
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Actuarial Analyst at Fireman's Fund Insurance
Posted Apr 1, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Novato, CA (took a day)
I was referred to FFIC by an actuary who had previously worked there for over 10 years and still kept in good contact with his colleagues there. The entire interview and hiring process was the quickest I've ever dealt with, although this was largely due to my use of another job offer as leverage.
The in-house recruiter contacted me via phone on a Tuesday. I had a phone interview with one of the actuaries later on that day. The phone interview was very positive. The woman I spoke with was very pleasant and extremely extroverted, especially for an actuary. Though she asked a few of your standard interview questions, the majority of our phone conversation was just that -- a conversation. It was at this point that I was already getting a great feel for the company.
Two days later, on Thursday, I went in for the live interview. The interview was scheduled from 10:30am until 2:30pm. I came in early as suggested, around 9:45am, in order to tour the campus and office with the recruiter. The day ended up going on until a little past 3:00pm. I met with 6 different actuaries and analysts, including the Chief Actuary, for about 30-45 minutes each. They all seemed to ask the same canned questions (not sure if this was intentional), though a couple of the more senior folks mixed it up by giving me little impromptu problems to analyze. Otherwise, the interviews were once again, just conversations between the interviewers and myself. All the people I met with were suspiciously sociable for actuaries at an insurance company. The interviews were an overall pleasant experience. The interview also included a lunch in the middle of the day.
The next day, Friday, while in a different city looking for housing for my original job offer, I got a call from the FFIC recruiter saying that they were creating an offer package for me. On Monday, I was given the offer details including salary amount benefits package. I accepted soon after without negotiating (see negotiation section for additional details).
Interview Questions
Negotiation Details
Because I already had an offer from a competitor, I was able to use this as leverage for my starting salary. I expected low initial offer, which I had planned to counter offer with a higher amount, expecting to settle in between. However, they offered me my "in between" salary right from the get-go. Although I probably could have squeezed an additional 2000-3000, I decided the offer was fair for an entry level position and that I would let my work speak for itself.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Fireman's Fund Insurance Assistant Actuarial Analyst Interviews
Helpful Interview?
Yes |
No
Inappropriate?
IT at Fireman's Fund Insurance
Posted Jan 7, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 2 days)
The HR sceening process was typical - phone interview, follow ups and an on site interview. Offer was immediate and exceptional. While a profitable and attractive company on the exterior, the organization is a highly siloed and outsourced disaster. Utter chaos is standard operationg proceedure and while the culture promotes idealistic community service, the fragmented corporate interior has some serious mending to do before it can align its operations with its business goals.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
General Adjuster Property at Fireman's Fund Insurance
Posted Aug 21, 2009
3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2009 in Midwest City, OK (took 2 days)
The technical property claims director(s) conducted the interview. They were well spoken and intricate in their questioning. This was the second interview of record. The questions posed were direct and specifically catered to determining the experience level and personality of the interviewee. Overall a good experience. Be prepared, open, honest and specific.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?


