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First American Interview Questions & Reviews in Phoenix, AZ

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Claims Resolutions Representative Interview

Claims Resolutions Representative
Phoenix, AZ

I applied online and the process took 2 days - interviewed at First American in November 2010.

Interview Details – Call from HR hiring manager to ask a few questions about your customer service perspective and to be provided with a vague explanation of the job duties. A sit down interview is set with a department supervisor, manager or the call center director, a computer aptitude test is taken. They ask about your ability to handle escalated calls.

Interview Question – None really.   Answer Question

Negotiation Details – The compensation was from a range and stated they based off of experience. Not very negotiable on what they felt your experience is worth.

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