First Data Interview Questions

Updated Mar 20, 2015
Updated Mar 20, 2015
114 Interview Reviews

Interview Experience

Interview Experience

52%
25%
22%

Getting an Interview

Getting an Interview

61%
21%
6%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Client Service Analyst Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 4 weeksinterviewed at First Data.

    Interview Details

    Overall, the process went smoothly over a span of 4+ weeks. I received a call from a recruiter in HR asking me if I wanted to have a 1:1 with the Director. The interview was roughly 45 minutes followed by a tour of the office. I was one of the earlier applicants interviewed so a decision wouldn't be made for another two weeks. I received a call a week later from HR saying the Director wanted to bring me on board and provided me with a contingent offer. Went through the background check, drug test, and salary negotiation. Received a call about a week later from HR congratulating me on getting hired.

    Interview Questions
    • Typical questions. I have a unique education background so we spent a good amount of time talking about that.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Manager Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter – interviewed at First Data.

    Interview Details

    Typical - for some positions the process was very intense and a bit overboard. Lots of red tape and excess time frame to get folks on board which was difficult in staff employed with First Data departments.

    Interview Questions
    Declined Offer
    Negative Experience
    Average Interview
  3.  

    Senior Vice President Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at First Data.

    Interview Details

    Overall, they had a very straight forward process that moved smoothly based on management by the executive recruiter. Total time from first contact to offer was approximately one month in duration. Process steps included:
    1. Recruiter Phone Screen
    2. HR Phone Screen
    3. Hiring Manager Phone
    4. Campus Visit (5x In-Person Interviews)
    5. Offer Extended/Negotiated

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through other source – interviewed at First Data in February 2015.

    Interview Details

    What a joke. I got a link to take a test, 5 days time limit. I got the link a day before Christmas! I decided to complete it over Christmas break. It is a two part quiz one part is personality the other is IQ. Both were less than easy and took some time. I completed them and felt confident i did well. Not a word for two months and then i get the link, same link to take the test again.
    they had no clue i had already done it. Hot mess, they think nothing of wasting your time, totally unorganized. I asked them to please remove me from consideration. All of this before they even spend a moment talking to you.

    Interview Questions
    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Production Operator Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online – interviewed at First Data.

    Interview Details

    very simple and straight to the point but needs to let you know when there gonna get back in touch with you to let you know your hired or looking elsewhere

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Training Interview

    Anonymous Employee in Atlanta, GA
    Anonymous Employee in Atlanta, GA
    Application Details

    I applied through other source. The process took 2+ monthsinterviewed at First Data.

    Interview Details

    Connected with executive search firm through networking. Spoke with external executive recruiters first - multiple phone interviews. Then interviewed in person with head of executive recruiting. Very professional person and I enjoyed our conversation. We had a great conversation about the role and organization, and then we discussed my experience, background, and organization-building capability. Nothing unusual asked. I was very interested in role.

    Interview Questions
    • None. Very common asked questions about background and experience.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Settlement Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at First Data.

    Interview Details

    Received a call and met with My soon to be manager who then called me in for a second interview to interview with the manager and director. They reviewed my resume and asked about skills and abilities.

    Negotiation Details
    Easy
    Accepted Offer
    Average Interview
  9.  

    TELESALES Representative Interview

    Anonymous Employee in Marietta, GA
    Anonymous Employee in Marietta, GA
    Application Details

    interviewed at First Data in January 2015.

    Interview Details

    Very disappointed. I was rescheduled an hour beforehand, I had to wait nearly half an hour before being interviewed. I declined to continue with the interview process. I wrote a follow up email concerning the experience and I did not hear back from the recruiter or hiring manager.

    No Offer
  10.  

    Customer Service Technical Phone Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview process was very specific role based. The lady that interviewed me was very pleasant, however she wanted specific details. More based on what I've done versus what I would do. She placed a tablet in front of me and played the role of a client while asking for directions. I provided detailed detailed directions, while remaining calm. Overall, the interview process went well. At some point I forgot I was actually having an interview. It was a good experience.

    Interview Questions
    • Provide me an example of when a difficult client requested a service in which you could not provide. What was the example and what did you do to address the client's concerns?   Answer Question
    Accepted Offer
    Average Interview
  11.  

    Client Services Analyst Interview

    Anonymous Employee in Omaha, NE
    Anonymous Employee in Omaha, NE
    Application Details

    I applied online. The process took a weekinterviewed at First Data in November 2014.

    Interview Details

    I gave my resume to a recruiter at a job fair then went home and applied online. Was contacted by phone within 2 days to set up an in person interview. Arrived at First Data and was interviewed by two middle management employees. They asked me very typical interview questions that lasted about 25 minutes. No tour or information about salary. Told me they would contact me if they were going to move forward with me.

    Got a call the following day asking to schedule a second interview. I declined because I wasn't interested in the position and was pursuing a different company.

    Interview Questions
    • They asked a lot about customer service, where I want to be in 5 years, and made sure I asked a lot of my own questions.   Answer Question
    Reasons for Declining

    I wasn't impressed with the company overall. The two men interviewing me told me that the job was very difficult and the hours were tough. I almost felt they were talking me out of the job instead of into it. From what I could tell there wasn't an enjoyable culture at the company.

    Declined Offer
    Negative Experience
    Easy Interview

Work at First Data? Share Your Experiences

First Data

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.