First Data Merchant Services

www.firstdatacardprocessing.com
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First Data Merchant Services Interview Questions

Updated Feb 4, 2015
Updated Feb 4, 2015
14 Interview Reviews

Interview Experience

Interview Experience

63%
36%
0%

Getting an Interview

Getting an Interview

65%
20%
7%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Outbound Sales Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online – interviewed at First Data Merchant Services.

    Interview Details

    I went to the open house interview and was pleasantly welcomed by the interviewer and some of the other employees. I was taken on a tour of the facility and shown the area I'd be working in if hired.

    Interview Questions
    • Previous work experience? How would my current or previous employer describe me? How do I handle rejection?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview started out with a presentation on what the company was about, presented by two hiring executives. After that, we were cycled in one-by-one to interview. The interview itself was not really an interview. We sat and talked, discussed our leadership styles and the job requirements. It was really laid back and honest. I was told that I was a good candidate and offered a ride along the following week. Also, had to do an assessment that was much harder than anticipated.

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Positive Experience
  3.  

    Credit Risk Analyst Interview

    Anonymous Interview Candidate in Melville, NY
    Anonymous Interview Candidate in Melville, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at First Data Merchant Services.

    Interview Details

    Interviews were done over the telephone, which was not something First Data typically does. They wanted to see how you current skills sets fit into the role that I was applying for. There was a lot of back and forth discussions that were good and allowed me to elaborate on why I would by a goof fit for the position

    Interview Questions
    • Where do you see yourself in five years.   View Answer
    Negotiation Details
    There was no negotiation, but they did offer a salary amount that was higher than the base offering.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Inside Account Executive Interview

    Anonymous Interview Candidate in Marietta, GA
    Anonymous Interview Candidate in Marietta, GA
    Application Details

    I applied online. The process took 1+ weekinterviewed at First Data Merchant Services.

    Interview Details

    Applied on line and was called by a recruiter who invited me to a job fair the next day. The job fair was onsite at the Marietta call center. I was met at the front door and interviewed with one manager who was charged with giving me the pass to a second interview. I was called 2 days later to come in for second interview scheduled for the next day. Interviewed with director and then received call a few days later offering me the position.

    Interview Questions
    Negotiation Details
    No negotiation. Base is $10 an hour with a $1500 month nonrecoverable draw for the first 3 months.
    Accepted Offer
    Neutral Experience
    Average Interview
  6.  

    Account Executive Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied in-person. The process took 3+ monthsinterviewed at First Data Merchant Services.

    Interview Details

    3 interviews an all day ride along

    Interview Questions
    Negotiation Details
    Take what they offer or don't take the job
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Merchant Services Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at First Data Merchant Services.

    Interview Details

    applied online-called in face to face-30 min details background general conversation

    Negotiation Details
    no
    Accepted Offer
  8.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at First Data Merchant Services in October 2013.

    Interview Details

    1st interview is with recruiter who gives outline of the duties including base pay of $20K plus 3 months ramp up. Expected to earn additional $25K if you hit the marks for their sales quotas. 2nd interview is with hiring manger via phone. 3rd interview with hiring manager and senior business development manager.

    Interview Questions
    • how do you handle stress? What makes you organized?   View Answer
    No Offer
    Average Interview
  9.  

    Merchant Services Account Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Sales above all- numbers are all they care about. First Data is notorious for offering competitive rates, then jacking them up 6 months to a year later. They are a very controlling company that makes it very difficult for any business owners to get out of their contracts without paying several fees. Never, never do an equipment lease with First Data.

    Negotiation Details
    no negotiations on base pay at all..
    Accepted Offer
  10.  

    Account Executive Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter – interviewed at First Data Merchant Services.

    Interview Details

    The hiring process was a lot longer than anticipated. I talked to a recruiter in May, and I didn't hear from the hiring manager until 2 months later. That was the only negative. The interview went well.

    Interview Questions
    • Nothing was too difficult. He did challenge my work ethic. He wanted to know if I felt 8 hours a day was enough to do the job. I told him in sales, 8 hours of day will not get the job done. He wants hard workers, and I could definitely respect that.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Implementation Manager Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The hiring and interview process was cut an dry, very organized and detailed questions. The questions were not abnormal the interview was on the phone.

    Interview Questions
    • If I asked your manager what he thought of you, what would they say?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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