FirstEnergy

  www.firstenergycorp.com
Work in HR? Unlock Free Profile

FirstEnergy Interview Questions & Reviews in West Akron, OH

All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

100%
0%
0%

Interview Difficulty  

Average Difficulty
1 candidate interview Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Customer Service Interview

Customer Service
West Akron, OH

I applied through a staffing agency and the process took 2 weeks - interviewed at FirstEnergy in May 2011.

Interview Details – This position starts temp-to-perm. You begin your interview and testing through your temporary agency. If qualified you go for an interview at the job site. You will be asked questions re: how close you live to the call center, if you have a car or not, are you ok with working overtime and being on-call as needed, have you worked in a call center or customer service environment before and if so what did your 'numbers' and quality scores like.

Interview Question – The most unexpected question for me were pertaining to how close I lived to the call center. After being there for a while I determined it was to see how quickly you would be able to get to the center in the event of a major outage.   View Answer

Negotiation Details – My temp agency notified me that I was selected to begin my assignment, no further negotiation required.

Worked for FirstEnergy? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.