Firstsource Solutions Interview Questions

Updated Jun 17, 2015
47 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Data Entry Operator Interview

    Anonymous Interview Candidate in Lake Katrine, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 dayinterviewed at Firstsource Solutions (Lake Katrine, NY).

    Interview

    I submitted my resume for review on a local job board. I was contacted by HR for a typing test and interview. I arrived at the Lake Katrine office for my typing review and inteview, and was then interviewed by a floor supervisor.

    Negotiation

    There was no negotiation, starting pay was low- take it or leave it.

  2.  

    Claims Examiner Interview

    Anonymous Interview Candidate in Rockford, IL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online – interviewed at Firstsource Solutions (Rockford, IL).

    Interview

    Getting the interview was not hard. They give you a test that has nothing to do with the job... They tell you that you will make 15-17 an hour, they do not tell you that is after a year... They tell you there is growth within the company, there is not, do not hold your breath. It is strictly a production environment, and you would be better off working in a factory, you at least then may be in a team environment.

    Interview Questions

    • Can you work overtime, when I said yes I expected it. Instead we go home early from running out of work, and that cuts into your pay as you are paid with matrix.   Answer Question

    Negotiation

    unorganized, an email offer a month later

  3.  

    Team Leader Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Firstsource Solutions (Colorado Springs, CO) in October 2014.

    Interview

    Interview Process Initially was very spotty. Completely ill suited for the job they were hiring for. The managers interview was a lot better where they asked a lot more in depth questions. Initially though I just met with the HR team and did a single test or two before saying I passed and would be hired though the details of the job, initially were non existant but I was deperate for work

    Interview Questions

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  5. Helpful (1)  

    Account Resolutions Interview

    Anonymous Employee
    No Offer

    Interview

    Interview went well. Thought I would like it here. Its was pumped up as if everything was all good. Once I started working here, the lady who hired me looked as if she couldn't stand me. Literally roll her eyes and has NO manners as if you;re beneath her. I interviewed one month and a whole month later i started. i was told that HR put my app in the wrong bin and they lost it otherwise i wouldve started shortly after my interview.

    Interview Questions

    • There is nothing difficult about this job. You need NO experience. It's just trying to figure it all out on your own.   Answer Question
  6.  

    Fraud Detection Analyst Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 1+ weekinterviewed at Firstsource Solutions (Colorado Springs, CO) in August 2012.

    Interview

    Interview process was fairly short and easy. Submitted application, went in for an interview and then received the job offer. This was a call center position, and an outsourced one at that, so the turnover is really high and they are always hiring. I did meet the recruiter (who happened to run recruitment at a job fair, so it might have expedited the process.)

    Interview Questions

    • The questions were fairly straightforward, there was nothing unusual or difficult asked. Work history, work ethics, communication skills, etc. Typical job interview questions.   1 Answer

    Negotiation

    Negotiated for a higher wage than was offered.

  7.  

    Patient Service Representative Interview

    Anonymous Interview Candidate in Atlanta, GA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Firstsource Solutions (Atlanta, GA) in August 2011.

    Interview

    It was the basic interview nothing special at all. Answer basic interview questions. Asked what I needed to know. Review of job description and duties. Research before interview. You will have a drug test Background test credit check.

    Interview Questions

    Negotiation

    Take it or no job.

  8.  

    Patient Account Representative Interview

    Anonymous Interview Candidate in Louisville, KY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at Firstsource Solutions (Louisville, KY) in June 2011.

    Interview

    Two part interview, phone interview, and then face to face. Interview was very standard, then asked as well as answered questions. Typing test required. Very extensive background check (very lengthy if you have more than one last name, or have lived in more than two states).

    Interview Questions

    • Questions were very standard. Nothing really unexpected.   Answer Question

    Negotiation

    No negotiation, I was offered an hour lunch or a half hour lunch, that was the extent of the negotiation.

  9.  

    Patient Account Representative Interview

    Anonymous Interview Candidate in Louisville, KY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Firstsource Solutions (Louisville, KY) in August 2010.

    Interview

    Interview was fairly easy, require typing test, typical interview questions, pleasant interviewers

    Interview Questions

    • Describe a conflict you had at a previous job and how it was resolved   Answer Question
  10.  

    Employee Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Firstsource Solutions (Colorado Springs, CO) in January 2010.

    Interview

    Quick process. Assesments would be useful in obtaining better candidates.

    Interview Questions

    Negotiation

    easy

  11.  

    Associate Interview

    Anonymous Interview Candidate in Mumbai (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Firstsource Solutions (Mumbai (India)) in February 2015.

    Interview

    there were three rounds it was good they were just testing our english skills i was at broking process they asked me question about stock broking too like what is equity what is brokerage and what have you done yesterday tell everything in english it was 2month traing for those who selected

    Interview Questions

    • what have you done yesterday tell everything in english   Answer Question

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