Fiserv

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Fiserv Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
176 Interview Reviews

Interview Experience

Interview Experience

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29%
16%

Getting an Interview

Getting an Interview

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22%
8%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Customer Solutions Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 5 daysinterviewed at Fiserv.

    Interview Details

    I was looking for a job I could start pretty quickly. Fiserv was running a hiring event for a few training classes they needed to fill. I was able to schedule an interview very quickly. The people interviewing me were very nice, they asked mostly questions from a form. There was no tour our anything like that, the process was pretty quick. I heard back within a couple of days when they made me an offer. The offer was submitted in writing which was good. The interviewers were not necessarily very experienced, or comfortable with interviewing, but that didn't seem to negatively impact my experience. Being for an entry level position, the interview was pretty casual. The HR generalist knew very little about the products I would be supporting, and I wasn't interviewing with the people I would be working for, which surprised me. Basically, I started the job not knowing anything about the job except that it was inbound phones.

    Interview Questions
    • Tell me about a time where you didn't handle something well, and what you learned from the situation going forward.   Answer Question
    Negotiation Details
    There was no negotiation. I was given a choice of start dates, which also determined which product I would be supporting.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Fiserv.

    Interview Details

    Interviewing for this position consists of questions regarding employment and educational background. Probing questions will be asked if you have never had customer service experience, or have a job history that displays what is called "job hopping" (where you never stay in positions for more than a few months).

    Interview Questions
    • One question that is asked is "Tell me about a time you were asked to do something you didn't agree with."   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Managing Client Satisfaction Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied through an employee referral. The process took 6+ monthsinterviewed at Fiserv.

    Interview Details

    Very long, over 6 months before a decision to hire was made. Six different interviews. Executive management and senior management change often. Therefore the organization is in constant change.

    Negotiation Details
    Very long
    Accepted Offer
    Neutral Experience
    Average Interview
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  5. 1 person found this helpful  

    Processor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview then onsite interview. Everyone was very friendly. Questions were standard interview questions, not difficult to answer. I heard back within a week regarding their decision. Was offered the job but declined it.

    Interview Questions
    Reasons for Declining

    The pay was too low ($12/hr), and the hours were terrible (6 pm - 2:30 am).

    Declined Offer
    Neutral Experience
  6. 1 person found this helpful  

    Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 6+ monthsinterviewed at Fiserv.

    Interview Details

    Interview cycle met expectations at first: email contact, two phone screens, and then half day of panel interviews with people from multiple teams and groups. Everyone was friendly and professional.

    There seemed to be a lot left unsaid when it came time to answer my questions. Answers seemed to hang in the air--didn't sound "final." Probes didn't work as expected.

    I got offered a job two weeks after the interview.

    Interview Questions
    • The questions weren't difficult. I was a good match and had the requisite education, experience, and profile.   Answer Question
    Negotiation Details
    Non-existent, since I didn't get an offer letter after I accepted the oral offer. If they canceled the position they hired me for before the first day, couldn't they have least told HR to call me and say so? If they didn't cancel it, why doesn't anyone answer my questions about the status of the job? , but FiServ never sent the paperwork. I was told "it's a little slow" so I waited and followed up every couple of weeks. The answer didn't change for six months.

    If I didn't have the voicemail saved on my answering machine, I would have no record at all of getting an offer from them. Feels like a bad dream.
    Accepted Offer
    Negative Experience
  7.  

    Statistician Interview

    Anonymous Interview Candidate in Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at Fiserv in September 2014.

    Interview Details

    I was contacted by one of their HR partner from Linkedin. It took one month for me to speak to the hiring manager after I went through the first round with HR. The hiring manager was nice. She asked about my professional experience and why would I want to leave to current employer. No hard questions at all. Then one week later is the onsite interview, met with 2 managers, 1 director and 1 VP. All of them are very nice to me, I really like them. The interview was not hard, all about experience and behavior questions that you would expect in any interview.

    Interview Questions
    • The only technical questions was: what is the difference between linear regression and logistic regression? It was too easy for a statistician.   Answer Question
    Negotiation Details
    No space for negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Customer Care Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    typical questions that are not out of the ordinary. I was lucky and was asked for the position within a few hours. there was no negotiating the price. it was take it or leave it.

    Interview Questions
    Accepted Offer
  9.  

    Associate Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Attended the interview for software developer staff position, very easy interview, interview was around 90 mins,
    was interviewed by four people, manager first, then two developers after that an architect in the end, they didn't ask many questions, only questions about HTML, front end, some simple questions in java and what are the different browsers used, mostly questions like did you work on this or did you work on that types.

    Accepted Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Lake Mary, FL
    Anonymous Interview Candidate in Lake Mary, FL
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at Fiserv in June 2014.

    Interview Details

    First interviews went great I was the "man for the job", having a great deal of previous experience with the product in question. Took over a month to find out the position was not even approved. Baited/switched to interviewing for two other positions. Interviews went well, but division supervisor didn't even bother to show for last interview of day and left me sitting alone for 45 minutes. No one else bothered to check on me (as promised) in case there were issues. I walked out after the scheduled appointment time had elapsed.

    When recruiters followed up with me, they had the nerve to suggest I consider another position that was available.

    When the positions interviewed for require strict time management and communication components with the clients, and supervisory personnel do not even find it necessary to show up or communicate problems making an appointment in person or through others - big red flags.

    No Offer
    Negative Experience
    Average Interview
  11.  

    Processor Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    interviewed at Fiserv in June 2014.

    Interview Details

    A few days after completing application I was scheduled for an interview. They ask a series of behavioral, situational questions. But honestly I believe they go off how the shift manager vibes with, or likes you

    Interview Questions
    • Tell us about a time when u went above and beyond for a customer   Answer Question
    Reasons for Declining

    Too much female animosity amongst employees

    Declined Offer

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