Fiserv Interview Questions

Updated Sep 4, 2014
Updated Sep 4, 2014
164 Interview Reviews

Interview Experience

Interview Experience

53%
29%
17%

Getting an Interview

Getting an Interview

41%
22%
8%

Interview Difficulty

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Average

Interview Difficulty

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Easy

Candidate Interview Reviews

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  1.  

    Loan Department Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 months - interviewed at Fiserv in October 2012.

    Interview Details

    Applied to a position of interest and within my ability. I applied online and submitted my resume with references that included a contact at an affiliated division of the company. Not sure if that really made a difference. I received an email and a phone call to set up a phone interview. The interview was very structured, and obviously directed to be compliant with hiring standards. The interviewer was very cordial, informative about the company, the position and work location. He stated that the interview answers, resume and references are forwarded to the hiring manager for review. If skills match, the hiring manager would be in touch. I did receive an email with similar information. The only issue I had was that even after a follow-up email, and phone call by me, there was no contact. Things did change for me, so I called and emailed the recruiter stating that I would not be relocating to another state as originally planned. I figured that was all. However nearly 4 months later I received an email stating that they decided on a different candidate. So, not sure if that was a housekeeping issue, or they dropped the ball somewhere. Overall, I would apply with them again in the future. The people I dealt with over the years that work there seem to love it.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  2. 1 person found this helpful  

    Director of Sales Interview

    Anonymous Interview Candidate  in  Jersey City, NJ
    Anonymous Interview Candidate in Jersey City, NJ
    Application Details

    I applied through a recruiter. The process took 6+ weeks - interviewed at Fiserv in February 2013.

    Interview Details

    Recruiter contacted me, did first round of phone interviews, followed by two rounds of phone interviews, followed by in-person interview with 1-hour sessions including the main hirer, the President, CFO, and sales leader for a peer interview at their NJ location by NYC.

    Interview Questions
    • How will you approach a situation selling to tier-2 companies instead of the tier-1 firms you currently target?   Answer Question
    Reasons for Declining

    The offer was 15% lower than had been originally offered by the recruiter in the initial phone call, and this was after negotiating up. Very confusing, and a waste of time for all involved.

    Declined Offer
    Neutral Experience
    Average Interview
  3.  

    Senior QA Analyst Interview

    Anonymous Interview Candidate  in  Norcross, GA
    Anonymous Interview Candidate in Norcross, GA
    Application Details

    I applied online. The process took 3 months - interviewed at Fiserv in March 2013.

    Interview Details

    Had phone interview with HR . After three months they call for personal interview . As per the email from HR it is three people , Hiring manager , testers and a developer . It is waste of time that I have attended the interview , Hiring manager didn't show up and not sure whom can make decision .I had bad experience with the process .

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Pretty easy interview face to face then offered the position.

    Interview Questions
    Accepted Offer
  6.  

    Client Service Analyst Interview

    Anonymous Interview Candidate  in  Lincoln, NE
    Anonymous Interview Candidate in Lincoln, NE
    Application Details

    I applied online. The process took 3 weeks - interviewed at Fiserv in September 2010.

    Interview Details

    For me it was not too long of a process. I was coming from a financial institution with 23 years experience I was able to use that as leverage in order to speed up the process.

    Interview Questions
    • Questions focused mostly on my customer service experience and my knowledge of software products.   Answer Question
    Accepted Offer
    Average Interview
  7.  

    Architect Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter - interviewed at Fiserv.

    Interview Details

    Phone screen. Some technical questions based on the experience. Called in for onsite interview. Met with fellow architect, nothing technically challenging, Interviewed senior VPs of technology and program managers.

    Interview Questions
    Accepted Offer
  8.  

    Client Service Representative Interview

    Anonymous Interview Candidate  in  Brookfield, WI
    Anonymous Interview Candidate in Brookfield, WI
    Application Details

    I applied online. The process took 2 weeks - interviewed at Fiserv in February 2013.

    Interview Details

    Initial Phone interview from HR, Personal Interview (2), 2nd Phone interview

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Vice President Interview

    Anonymous Interview Candidate  in  Norcross, GA
    Anonymous Interview Candidate in Norcross, GA
    Application Details

    I applied in-person. The process took 2 days - interviewed at Fiserv in March 2010.

    Interview Details

    Interview with hiring manager and team

    Interview Questions
    Reasons for Declining

    Some of the team members were negative about the environment and culture of the broader department.

    Declined Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Director Engineering Interview

    Anonymous Interview Candidate  in  Hillsboro, OR
    Anonymous Interview Candidate in Hillsboro, OR
    Application Details

    I applied online. The process took 4+ weeks - interviewed at Fiserv in July 2012.

    Interview Details

    Like any big company, the process was a little longer than I expected (takes a long time for wheels to turn, I think). The people I talked to were very nice although you could tell there was not a systemic approach to seeking candidates. Several phone interviews and in-person interviews were required.

    Interview Questions
    • There were some VERY detailed technical questions that suggested they valued technical acumen over leadership skills.   Answer Question
    Negotiation Details
    Quick and painless. Got very close to what I wanted.
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 3 people found this helpful  

    Software Developer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 days - interviewed at Fiserv.

    Interview Details

    Interview is not base on your skill set. It is base on whether you went to the same college and have the same hobbies as the team.

    Interview Questions
    Reasons for Declining

    This environment will destroy my career path.

    Declined Offer

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 Current Customer Service Representative in Norcross, GA

Pros: “The cafeteria, people work with, mainly because in same boat as me” Full Review

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