Flextronics Customer Service Technician Interview Questions & Reviews

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Customer Service Technician Interview

Anonymous Employee  in  Owensboro, KY
Anonymous Employee in Owensboro, KY
Application Details

I interviewed through a recruiter. The process took 1+ week - interviewed at Flextronics in November 2013.

Interview Details

I was approached via email by one of their recruiters. Had a very pleasant phone screen interview with the recruiter, who scheduled an interview with the local site manager. That's when the process began to go awry. First, the site manager said he didn't know I was coming. He basically painted a picture of burnt out employees not meeting their goals because they were so under-staffed. Then he asked a question concerning my age that was out and out discriminatory. I didn't receive an offer and I'm glad - I left the site planning to decline any offer.

Interview Questions
  • "You're much older than my other employees. How do you get along with younger co-workers?"   View Answer
No Offer
Negative Experience
Average Interview

Other Interview Reviews for Flextronics

  1.  

    Customer Service Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Flextronics.

    Interview Details

    I had a phone interview initially. I was asked standard questions about previous jobs and any technical experience I had. I was asked to describe a difficult problem I had in school or work and how I handled it. It was just like every other interview I've had and done for others. A second interview was done and it was similar to the first but this one was in person.

    Interview Questions
    Negotiation Details
    I was able to negotiate but I did not. I took what they offered.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Technician Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed online. The process took 4 days - interviewed at Flextronics.

    Interview Details

    Group interview, very little questions, very informal

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Service Technician Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I interviewed online. The process took 1 week - interviewed at Flextronics in January 2009.

    Interview Details

    Just too much of a hassle to set up an interview.

    Interview Questions
    • My interviewer asked me If I had to ever go out of my way for a customer before in my previous work experience if so what limits would i go to keep a customer happy?   View Answer
    Negotiation Details
    Very thourough. I have gone through a background check.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    Customer Service Technician Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I interviewed through a recruiter. The process took 2 weeks - interviewed at Flextronics in July 2009.

    Interview Details

    first a phonecall from one of the recruiters then 2 days later group interview and extensive application to fill out then the next following monday you are sent to a training facility for 2 weeks 5 days each with all expenses covered but be carefull you can get fired there very very easily. upon completion on last friday you are required to take a test consisting of 5 sections of what you covered durring the training. unfortunatly every body can be easily deemed as phone smile and wait for you to make a light mistake

    Interview Questions
    • Has there ever been a time where a customer was dissatisfied with your service?   View Answer
    Negotiation Details
    you get a choise of a territory of which store you want to work for if they dont have that territory they will pay $15 per hour to work at a different one
    Accepted Offer
    Positive Experience
    Easy Interview

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