Forever 21 Interview Questions

Updated Aug 2, 2015
872 Interview Reviews

Interview Experience

Interview Experience

60%
24%
15%

Getting an Interview

Getting an Interview

65%
23%
4%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1. Helpful (30)  

    Sales Associate Interview

    Anonymous Interview Candidate in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at Forever 21 (San Francisco, CA).

    Interview

    - Submitted paper application in person - Got called in for group interview - Interviewed was with 2 people - Got a call the same day after interview, telling me I got the job!

    Interview Questions

  2. Helpful (1)  

    Store Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Forever 21.

    Interview

    There was a job fair for the new location in Long Beach. I went on Tuesday and talked to the main guy. He asked me to tell him about myself. After that he reviewed my application that I submitted and came up with questions from there. Since there was no line waiting after me for the job fair, the interview ranged between 7-10 minutes. Five hours after getting interviewed, I received a call and was offered a position.

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person – interviewed at Forever 21.

    Interview

    Submitted and online application and at the end, was instructed to go to the store and submit a paper application. The store manager was called and asked me a few questions, then told me that he would submit it to HR for processing. Two weeks later, I received a call stating that they wanted me to apply at another F21 store in town, as they needed more associates at the time. I agreed, and a week later, I had a group interview at the 2nd location. They were having several group interviews that evening. I was in the first group with three other candidates. They asked the usual "Tell me about yourself, why do you want to work here, and what are the three most important things when it comes to customer service?" After that, we were paired up and given the challenge of picking out an outfit for a particular event. Our outfit was 'what to wear on a first date,' and the other team was going to a concert (the interviewer gave the name of a specific artist, but I don't remember who it was). We then had to 'sell' the outfit to the interviewer and explain why we chose the items that we did. We were told that after the rest of the interviews were conducted, we would be contacted if we got the job later that evening. I got the job.

    Interview Questions

    • What are the three most important things when it comes to customer service?   Answer Question
    • Why do you want to work at Forever 21?   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Forever 21.

    Interview

    There was a new store opening up in my area so I checked the F21 career page online and applied through there. I got a phone call within the next couple of days saying to come in for an interview. I went to another F21 site for the interview. The general manager had a group interview with me and 3 others. We were all asked two questions and were hired to come in for orientation.

    Interview Questions

    Negotiation

    There was no negotiation.

  6. Helpful (1)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Cudahy, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Forever 21 (Cudahy, CA) in July 2015.

    Interview

    I went to a job fair at the nearest Forever 21 for an interview and there was about a 200-person long line, which was intimidating. There were people dressed casually to celebrity-like. I'm sure they all wore Forever 21 products. I don't really own anything from Forever 21 but went in a nice dress and blue blazer with heels with my resume. I was one of the last people to get interviewed and walked in and out. I got asked a few questions about customer service and availability. I was shocked that the interview lasted about 3 minutes. I got called back less than two hours later. Out of the 200 or so people, about 30 of us got called back for a second group interview two days later. This was a bit different. About 10-15 people would be considered for a position. We got separated into a few smaller groups and one of us had to pretend to be a customer while the rest of us practiced our customer service skills and got rated and received feedback from one of the supervisors. I was asked for my phone number and full name before leaving and got called back within the hour to tell me I got the job.

    Interview Questions

    • What's an instance where you had amazing customer service?   Answer Question
    • What are your strengths and weaknesses?   1 Answer
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Metairie, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Forever 21 (Metairie, LA) in July 2015.

    Interview

    I went in on a Friday to fill out an application and I got a call back on that Tuesday to come in for an interview that following day. When I got there, it didn't take long for the manager to see me, which she was the Assistant Manager of the store. We then went sit off to the side where she was able to multi-task by interviewing me and watching the store

    Interview Questions

    • How would I respond to an angry customer who couldn't find their size in the store?   1 Answer
  8.  

    Sales Associate Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Forever 21 (Los Angeles, CA) in July 2015.

    Interview

    I went to a job fair they were hosting. I was interview by someone reading straight from a paper and writing my answers on that same paper. My friend was called for a second interview and was told by one of the managers that the sales associates don't last more than two months.

    Interview Questions

  9.  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    interviewed at Forever 21 in July 2015.

    Interview

    It was a group interview and they brought us to a back room. Pretty simple questions such as tell me something about yourself, why you want to work here, and do you know any current fashion trends, etc. We were told that we didn't have to answer in the order of how we were standing -- we could just answer whenever we wanted to as a way to see how well we mesh with others. Overall, it was not a bad experience.

    Interview Questions

    • Who is your favorite designer and do you know any current fashion trends?   Answer Question
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Beaumont, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ weeksinterviewed at Forever 21 (Beaumont, TX) in July 2015.

    Interview

    Applied in store then called for an update a few days later. The lady who answered the phone said they don't give application updates Friday through Sunday, but I could call in the following Monday. I did and the male associate asked me about my availability then a few hours later I received a call for an interview. It was a group interview including myself and three other people with one of the managers. She asked easy questions and told us we didn't have to answer in any particular order. At the end of the interview she asked to choose an outfit we would wear during the winter/fall and explain why we chose it. A few days after the first interview I received a call to come in the following week for my second interview where I was asked similar questions by a second manager. After that, she told me I was hired, welcomed me to the team and asked if I could stay to fill out some paper work.

    Interview Questions

    • Why do you want to work here at Forever 21?   1 Answer
    • What would you do if you caught someone stealing?   1 Answer

    Negotiation

    I had a few questions regarding pay as it was never mentioned, but the manager during my second interview told me my pay would be based on how much I made at my last job.

  11.  

    Co-Manager Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Forever 21 (Oklahoma City, OK) in July 2015.

    Interview

    Interview process is extraordinarily fair and simplified. And overall the interview process was conducted thoroughly by management. I will certainly recommend this company to everyone and anyone forever 21 is indeed a cutting edge fast growing fortune 500 company.

    Interview Questions

    • Have you ever work retail and your past how long have you worked in retail are you proficient and are you trainable teachable are you going to be cross trained to be able to work in multiple departments if not all departments every day for the rest of your forever 21 career. And like questions continue.   1 Answer
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.