Glassdoor is your free inside look at Forever 21 interview questions and advice in Los Angeles, CA. All 48 interview reviews posted anonymously by Forever 21 employees and interview candidates.
Accepted Offer – Interviewed in Mission Viejo, CA Jul 2011 – Reviewed Feb 23, 2012
Interview Details – I went to open interviews with my application and no one was there. I waited a bit and was interviewed. They asked the bog standard questions, questions about latest trends, and what I would wear during grand opening. The interviewers were not very pleasant and I felt very uncomfortable. At the end of the interview they said I would be called at the end of the week if I got the job. They also made it very clear not to call the store to ask. A week later I received a call saying I was hired and they would call in another week to schedule an orientation. At orientation is where all the negotiation and paperwork was filled out
Interview Question – Why Forever 21 Answer Question
Declined Offer – Interviewed in Los Angeles, CA Feb 2012 – Reviewed Feb 3, 2012
Interview Details –
I was actually shocked to have such a bad experience during the interview process for a corporate position with a large company. This is how everything went down:
1st recruiter - I exchanged emails with a recruiter and she said she was sending my resume on to the appropriate people and will be back in touch.
2nd recruiter - I hadn't heard back from the first recruiter in almost a week. Then I received a very unprofessional email from a different recruiter who was handling the position. It was a blast email, not personalized, not addressed, everyone was BCCed and the subject line was in all caps with tons of exclamation marks at the end. This was an immediate red flag for me because if a company is interviewing for a corporate position, professionalism should come naturally - it should everywhere but we tend to let things slide in retail stores with the younger employees. However, I noticed this recruiter was very junior, so I decided to set up the in person interview after all - everyone makes mistakes when learning.
In-Person Interview - Ten minutes before the interview, I called the recruiter - no answer. Called again - no answer. Called the main line - couldn't get through to anyone to save my life. I was on my way but was running about 2 minutes late because of massive traffic (I ended up not being late at all). When I arrived, the first thing I noticed is the neighborhood. Now don't get me wrong, I've lived in the hood before but a corporate office being in the middle of such a terrible area is just ridiculous. There are 3-4 parking lots, all disgusting and looked like shady stuff happens there all of the time. There were cars piled on top of each other and absolutely no room to park anywhere. So again, I call and call the recruiter and main line - again, no connection to anyone.
And that was the end of the interview process. I left and didn't look back. Major red flags this early in the process, I know better than that.
They missed out on a good thing because I'm highly experienced and creative.
I gave the company the benefit of the doubt, I wanted to see first hand what they were made of rather than jump to conclusions based on its reputation. However, this experience seems to be well-aligned with how the company is perceived in the fashion industry and on par with the reviews.
Interview Question – Tell me about yourself Answer Question
Declined Offer – Interviewed in Los Angeles, CA Oct 2011 – Reviewed Nov 21, 2011
Interview Details – I was contacted by HR and set up an appointment for an interview. The interviewer explained that they require you to work very long hours, usually from 9am to 8pm, for very little pay in the beginning. Their wages are not competitive and you get a short lunch break that is unpaid. Turnover is very high and they want to hire someone who will commit to 2-3 years with the company. It is a very busy atmosphere and little to no training is provided. If you work hard and stick with it you might be able to move up in the company but they have little patience for any type of error.
Interview Question – Why do you want to work here? Answer Question
Accepted Offer – Interviewed in Mission Viejo, CA Aug 2011 – Reviewed Nov 1, 2011
Interview Details – What does costumer service means to you? to realize what the costumer wants and needs.
Interview Question – What does customer service means to you? View Answer
Declined Offer – Interviewed in Los Angeles, CA Sep 2009 – Reviewed Sep 9, 2011
Interview Details – Planning and organization of the interview was a mess. They did not have a place to interview me, they also did not know who was going to interview me. The work ethics are the best as they stay for long long hours of work, this said by an ex-employee designer as well. People are pretty laid back, the cafeteria which I was abel to see from the lobby reminded me of a cafeteria from high school, lack of presence and corporate environment atmosphere.
Interview Question – What is the rate that you are looking for? View Answers (2)
Reason for Declining – I declined the offer because the lady that interviewed was extremely rude to me given that I told her I wanted to at least get paid $18 or $16 per hour. This considering that I had 2 years of experience under my belt + a very professional professional portfolio and letters of recommendation from Senior tittles at Jones. She responded: "Honey, you should go home and rethink what you really should be getting paid" Nobody with your tittle gets paid $16, Not True! Wuahaha. Or course, I declined, and later got a job a Guess for the rate that I wanted in the same city. BTW, they wanted to pay me only $14 plus had to stay hours extra if they needed.
No Offer – Interviewed in Los Angeles, CA Mar 2011 – Reviewed Jul 7, 2011
Interview Details – After applying online, I was invited to an interview via an email from an HR associate. I was told I would speak with some IT personnel. I showed up on time with my application already filled out and ready to be submitted. The application had been included in my email. I completed the interview and felt very good about it. We discussed possibly returning for a proficiency test.
Interview Question – Have you recently attended trade shows? Answer Question
No Offer – Interviewed in Los Angeles, CA May 2009 – Reviewed Jun 21, 2011
Interview Details – I applied online and was scheduled a phone interview. The interview was basic questions about yourself and experience. I then was scheduled for a face to face where I went in and was asked to pull clothing items to create 5 dfferent looks. It went really well and she really liked what I created. After that I had a second face to face where she wanted me to create looks using a specific designer and I did, and then the morning of the interview she cancelled and wanted to reschedule and I never heard back from her! I tried calling and nothing.
Interview Question – Who are you favorite designers? Answer Question
Accepted Offer – Interviewed in Glendale, CA Apr 2011 – Reviewed Apr 8, 2011
Interview Details – About a week after turning in my application I got a call back from the store asking to come in the next day for a group interview. For the group interview we had a single interviewer. She asked a question and each of the interviewees answered them one by one. After the interview I left the store, only to be called back about four minutes later to come back at that moment. I then had a second interview with the manager, who told me on the spot that I was hired. Out of the approximate group of 10 interviewees, only 3 of us were called back for a second interview. I'm unsure whether the other 2 got hired as well since I was the first to be interviewed (a second time) and did not stick around since I had other plans that day.
Accepted Offer – Interviewed in Newport Beach, CA Jan 2011 – Reviewed Feb 11, 2011
Interview Details – I came in for a open call. I was nervous because the stack of applications where very high. I got a call a few days later for an interview. I had a great interview that lasted about 15 mins. I was later called about a week later to come in for a second interview. at this interview I was to merchandise a fixture. it took about an hour. after that I got a call two days later saying i got the job!
Negotiation Details – on ur application put a higher amount !
Accepted Offer – Interviewed in Los Angeles, CA May 2010 – Reviewed Feb 11, 2011
Interview Details – The first phone interview was done with a friendly recruiter which then led to an in person interview where i met with an department manaager at the corporate office. The interview was brief and i didn't do alot of talking. This interview was followed by a 2nd interview a week later with an assistant manager. she was nice and we hit it off. a week and a hald later i recieved a call with an offer. I started 10 days after my offer and love working at F21.
Interview Question – What is your greatest weakness? View Answer
Negotiation Details – You can try to negotiate but don't expect much.
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