Forever 21 Sales Associate Interview Questions

Updated Sep 1, 2014
Updated Sep 1, 2014
340 Interview Reviews

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Sales Associate Interview

Anonymous Interview Candidate  in  New York, NY
Anonymous Interview Candidate in New York, NY
Application Details

I applied in-person - interviewed at Forever 21 in August 2014.

Interview Details

I went in on a Saturday filled out the application and headed towards the managers office i was introduced and told to come the following day in the evening for my interview. That Sunday I went in expecting a group interview but fortunately i received a one on one interview. I was asked questions such as what is good customer service, why I would want the job and what if someone on my floor isn't working. After all of that the manager asked if I had a question to ask, that's the question that had me looking around. Eventually I was hired and told to come in for orientation in a couple of days.I believe because I had strong statements about customer service and its importance. For my outfit I wore a simple woven black forever top with a tank top underneath so it wont be revealing, grey and black high wasted printed pants from h&m and a pair of black fisherman style sandals and Ii wore all silver accessories including my watch and a metallic feather tribal necklace.

Interview Questions
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Forever 21

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 1+ week - interviewed at Forever 21.

    Interview Details

    Sat down with manager, 1:1. She asked one question, "why do you want to work at forever 21" which I answered. She then asked me no more questions, instead talking about her store, the problems she has with her employees, etc. She gave me all the answers I needed. I then said "well I got a lot of information from you, let me go point by point and address everything." And gave her a pitch she couldn't refuse, simply because she gave me all the information I needed to know where she was coming from, the problems she's encountered, and what she's looking for. She called me 5 days later to say that I was hired.

    Accepted Offer
    Negative Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Forever 21.

    Interview Details

    applied online and was called two weeks later. went in for an informal interview. the manager was very nice and was very interested in my personal interests and hobbies. felt like a good conversation vs. a strict interview. had to ask the manager 3 questions about her style and had 60 seconds to pick out an outfit based on her answers. very fun task! if you are a creative person, you will have fun. i wore a floral crop top with high waist pants, a blazer and heels -- she complimented me on it and said the company encourages uniqueness. most important thing: be yourself! you can go in wearing a polo and khakis but to really make an impression, look original and professional. laugh and have fun! i was called about an hour after getting home from f21 and was offered the position.

    Interview Questions
    • ask me 3 questions about my style, then i want you to pick an outfit for me in 60 seconds   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Brooklyn, NY
    Anonymous Interview Candidate in Brooklyn, NY
    Application Details

    I applied in-person. The process took 3 days - interviewed at Forever 21 in August 2014.

    Interview Details

    I looked online to see when Forever 21 were having their job fairs in my area. The day of the job fair I went and there was A LOT or people there. We all filled out an application and then waited on line to be interviewed. The manager was calling 3 people from the line to do a group interview and the assistant manager would call one person from the line to do a 1:1 interview ( so the line went by pretty fast ) I ended up doing a group interview with two other people and I stood out really well. The manager was very nice and told me to come back the day after next with my information. That day I brought in my information and filled out documents and had a tour of the store as well as the other people who got hired ( it was many of us who got hired)

    Interview Questions
    • Tell me a bad experience you had with forever 21 ?   View Answer
    No Offer
    Positive Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at Forever 21.

    Interview Details

    I went in F21 looking for a graduation dress. I was in need of employment so I asked the cashier if they were hiring. Her answer "We are always hiring!" She handed me an app and told me to fill it in while I was there and she would give it to the nearest manager. I left and got a call back 3 days later. The hiring manager told me she had a group interview the following week if I was interested. I went to the group interview, there was about three other girls besides me. The manager asked maybe 6 questions. "Why do you want to work here at Forever 21" "Who is your fashion icon" "What was the best customer service you had" "Tell me about yourself" etc, I was called the next week for the position.

    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Miami Beach, FL
    Anonymous Interview Candidate in Miami Beach, FL
    Application Details

    The process took a day - interviewed at Forever 21 in August 2014.

    Interview Details

    They had a job fair and were going to do open interviews, so I decided to go. Went to the store and the interview process was easy and quick. The manager was nice, so It made me feel comfortable. Got called that same afternoon saying i was hired and to show up for orientation a few day later.

    Interview Questions
    • Explain a difficult situation youve had with a customer and how you solved it.   Answer Question
    • How would you interact with a customer   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ week - interviewed at Forever 21 in July 2013.

    Interview Details

    I wasn't expecting a group interview. There was about 20 people interviewing for the same position. If you were not communicating with the manager, you basically didn't get the job.

    Interview Questions
    • When was a time when you and a customer had a disagreement?   Answer Question
    Accepted Offer
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a day - interviewed at Forever 21.

    Interview Details

    Walked in the store and picked up an application. Turned it in to a manager, they reviewed it and started interviewing me on the spot. It was sudden but I tried to not show it. They asked routine questions like 'why forever 21', 'what would you do in this situation', 'how do you keep up with the latest trends' and I answered them honestly and confidently. i was hired on the spot.

    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person - interviewed at Forever 21.

    Interview Details

    Came in filled out App. Manager asked to see me right away. We did a one on one interview in the lobby area of the mall and she asked a series of questions. Nothing out of the ordinary, just previous work history, why I wanted to work their. I was hired on the spot.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person - interviewed at Forever 21.

    Interview Details

    The whole process took about 3 and half weeks. A friend of mines told me they were hiring so I hurried up and completed an application. I turned my application and resume in personally to the store manager and introduced myself. She asked certain questions on the spot like do you have any retail experience, etc. I had ZERO experience in retail but I showed confidence & also explained my last job where I worked directly with people. She told me she would give me a call but of course as a job seeker NEVER rely on that. I called about a week later to speak with her on following up with my app but she wouldn't be in that entire week! So I continued my job hunt. About 2 weeks later I finally got a call for an interview. It was a one on one interview with an assistant manager, who was very laid back and the questions asked were as well. After the interview she told me I should be receiving a call in a couple days. 2 days later I was offered the position. I accepted and had to go through two days of orientation! I started my first shift a couple days later.

    Interview Questions
    • The questions were really basic.
      Tell me about yourself.
      What's your sense of style?
      How would you deal w/ a difficult customer?
      Why would you like to work in retail?
      How well do you work w/ others?
        Answer Question
    Negotiation Details
    Nope
    Accepted Offer
    Positive Experience
    Easy Interview

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