Forever 21 Sales Associate Interview Questions

Updated Aug 25, 2015
523 Interview Reviews

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Helpful (36)  

Sales Associate Interview

Anonymous Interview Candidate in San Francisco, CA
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took a week. I interviewed at Forever 21 (San Francisco, CA).

Interview

- Submitted paper application in person - Got called in for group interview - Interviewed was with 2 people - Got a call the same day after interview, telling me I got the job!

Interview Questions

Other Interview Reviews for Forever 21

  1. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Forever 21.

    Interview

    Applied in person and submitted the application in person. Got called in for an interview. Was supposed to be a group interview, but two others didn't show up. Got a call the next week for a second interview.

    Interview Questions

    • What are your three favorite clothing stores to shop at?   Answer Question
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Forever 21.

    Interview

    ask questions similar to every retail job. Usually will call you within a week if they like you. You need to have good style and know at least something about the new fashion trends and be outgoing to work here don't be scared to talk to customers. Be yourself. you can't be lazy!!!!

    Interview Questions

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Jacksonville, FL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Forever 21 (Jacksonville, FL).

    Interview

    They gave various situations and sat us all in a circle to answer, the goal was basically have the most original and effective answer to the problem. Last part was an exercise about following directions and drawing an animal that describes you

    Interview Questions

    • "If someone needs help cleaning up their zone, and it's still busy, and you still haven't finished yours, what do you do?" "If you were a fruit what would you be?" "Draw an animal that represents you."   1 Answer
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Cincinnati, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at Forever 21 (Cincinnati, OH) in August 2015.

    Interview

    So I picked up an application and then signed up for a group interview the next day. When I signed up the girl at the counter told me to come early (like 15min) and look at the store's basic section because they "would probably" ask me to create an outfit. Fast forward to the next day. I get there at 5:30ish and start creating outfits in my head. 6pm rolls around (interview time) and nothing. 6:05 rolls around still nothing. So at 6:10 I ask a girl where I should be for the interview. Then we get somewhere. So I sit down with a girl who has only been working a year and half there and she "interviews" me and two other girls.

    Interview Questions

    • Q: You all have had experience with customer service/retail right?   1 Answer
    • Q: Why do you want to work at forever 21?   1 Answer
  6.  

    Sales Associate Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Forever 21 in August 2015.

    Interview

    I submitted my resume online while there was a job fair going on and they called me during the job fair to ask me to come in and interview. I filled out an actual application in the waiting area and then two other girls and I went over to the table where the store manager and assistant manager were sitting. They talked to us about what the new store would be like and what they expect from their employees. It went very well and I got a call from them with a job offer about an hour and a half after the interview was over.

    Interview Questions

    Reasons for Declining

    I was also offered another job at a big store and decided that working at two big stores would be too much for me and I liked the other store better. Forever 21 expects a lot of long hours that I wasn't willing to put in.

  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Forever 21.

    Interview

    Submitted and online application and at the end, was instructed to go to the store and submit a paper application. The store manager was called and asked me a few questions, then told me that he would submit it to HR for processing. Two weeks later, I received a call stating that they wanted me to apply at another F21 store in town, as they needed more associates at the time. I agreed, and a week later, I had a group interview at the 2nd location. They were having several group interviews that evening. I was in the first group with three other candidates. They asked the usual "Tell me about yourself, why do you want to work here, and what are the three most important things when it comes to customer service?" After that, we were paired up and given the challenge of picking out an outfit for a particular event. Our outfit was 'what to wear on a first date,' and the other team was going to a concert (the interviewer gave the name of a specific artist, but I don't remember who it was). We then had to 'sell' the outfit to the interviewer and explain why we chose the items that we did. We were told that after the rest of the interviews were conducted, we would be contacted if we got the job later that evening. I got the job.

    Interview Questions

    • What are the three most important things when it comes to customer service?   Answer Question
    • Why do you want to work at Forever 21?   Answer Question
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Forever 21.

    Interview

    There was a new store opening up in my area so I checked the F21 career page online and applied through there. I got a phone call within the next couple of days saying to come in for an interview. I went to another F21 site for the interview. The general manager had a group interview with me and 3 others. We were all asked two questions and were hired to come in for orientation.

    Interview Questions

    • Why do you want to work at Forever21?   1 Answer

    Negotiation

    There was no negotiation.

  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Metairie, LA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Forever 21 (Metairie, LA) in July 2015.

    Interview

    I went in on a Friday to fill out an application and I got a call back on that Tuesday to come in for an interview that following day. When I got there, it didn't take long for the manager to see me, which she was the Assistant Manager of the store. We then went sit off to the side where she was able to multi-task by interviewing me and watching the store

    Interview Questions

    • How would I respond to an angry customer who couldn't find their size in the store?   1 Answer
  10.  

    Sales Associate Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Forever 21 (Los Angeles, CA) in July 2015.

    Interview

    I went to a job fair they were hosting. I was interview by someone reading straight from a paper and writing my answers on that same paper. My friend was called for a second interview and was told by one of the managers that the sales associates don't last more than two months.

    Interview Questions

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