Glassdoor is your free inside look at Four Seasons Hotels interview questions and advice in United States. All 19 interview reviews posted anonymously by Four Seasons Hotels employees and interview candidates.
Four Seasons Hotels Interview Questions & Reviews in United States
Getting the Interview 44 Interviews
Interview Experience 43 Ratings
Room Attendant at Four Seasons Hotels
Accepted Offer – Interviewed in Philadelphia, PA Aug 2009 – Reviewed Aug 16, 2011
Interview Details – Had an interview with HR. Took 20MINS Then the Executive Housekeeper and wanted to demonstrate how to clean a room. Then with the Director of Rooms I had basic interview but he was just discussing how the department works. The last one was with the Hotel Manager. After that, the background checks and then I was offered the job and sent out for the drug test.
Interview Question – Tell me about a difficult task you had to do and what was the outcome? Answer Question
Helpful Interview?
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Hotel Attendant at Four Seasons Hotels
Accepted Offer – Interviewed in Jackson Hole, WY Jun 2010 – Reviewed Jun 1, 2011
Interview Details –
Well, I applied at the Human Resources office, then they checked my CV, after it they invited me inside the HR and had a 20 minutes interview with the Human Resources Manager. After it another 2 interviews were applied.
One with the Department Superior - Manager in charge at that time and the second day with the General Manager of that Hotel. He decided all the contract details: payment, schedule, etc.
All in all, it was a great experience, very proffesional attitude for a season job that I was appling.
Awesome company!
Interview Question – What would I do in a cetain situation? Answer Question
Negotiation Details – No negociation. accepted
Helpful Interview?
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MIT at Four Seasons Hotels
Accepted Offer – Interviewed in Austin, TX Feb 2011 – Reviewed Mar 21, 2011
Interview Details – Went through 3 different interviews in a row. One with a human resources representative, one with a director of food and beverage, and one with a general manager. The interview process was not that bad and everyone interviewing me was very friendly. After three interviews in a row however, it became hard to keep finding things to talk about without repeating myself too many times. Overall though the interviewers were most interested in my personality and attitude.
Interview Questions
- Describe a time you had to deal with a difficult guest. Answer Question
- Do you work well with back of the house staff Answer Question
Negotiation Details – Did not negotiate, accepted initial offer.
Helpful Interview?
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No Specific Position at Four Seasons Hotels
No Offer – Interviewed in Austin, TX May 2010 – Reviewed Jun 3, 2010
Interview Details –
Friendly, behavioral based questions.
Basically a "first interview" with HR rep. No positions available in my field at this time.
Nice positive experience, but no real progress.
Interview Question – Tell me about a time you were asked to do something you didn't agree with. Answer Question
Helpful Interview?
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Front Desk at Four Seasons Hotels
No Offer – Interviewed in Atlanta, GA Oct 2009 – Reviewed Feb 6, 2010
Interview Details –
completely waste of time. i called to check if there is vacancies, and was told to meet at the hotel face-to-face. then the fom greeted me, we talked a bit while walking... apparently he was walking me to human resources to fill up a form. and that's it.
i dont see the point. i think there is a fine line between being luxury and stuck up, and four seasons crossed it. i had worked in another fs property previously and totally enjoyed my experience, but i dont like this aging company that is losing its competitive edge anymore
Interview Question – i enjoyed talking to you! Answer Question
Helpful Interview?
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Restaurant Host at Four Seasons Hotels
Accepted Offer – Interviewed in Santa Barbara, CA May 2007 – Reviewed Oct 28, 2009
Interview Details – The Interview process consists of 3 interviews, first at HR, then with progressively higher managers. The HR interview could be done by a robot, it's just a standard screening interview with a form to be filled out and passed on upwards. I interviewed with the restaurant manager after that, and they considered it enough to hire me. The company itself is very organized, and the process was very professional.
Interview Questions
- What are you bad at? Answer Question
- Name a challenging moment in your life and how you dealt with it. Answer Question
Helpful Interview?
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Controller at Four Seasons Hotels
No Offer – Interviewed in Carlsbad, CA Jun 2008 – Reviewed Sep 10, 2009
Interview Details – Interview was during a time where several applicants interviewed. Met with appropriate individuals in the department and thought the interview went well.
Interview Question – What was the last book you read? Answer Question
Helpful Interview?
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MIT at Four Seasons Hotels
Accepted Offer – Interviewed in Washington, DC Aug 2007 – Reviewed Jun 8, 2009
Interview Details – Interview with HR, Then Department head you would work for, then division head you will work for, then the hotel manager
Interview Questions
- WHy do you want to work here? Answer Question
- What do yo believe Four Seasons stands for Answer Question
Negotiation Details – non negotiable, pay is not negotiable at all when first hired for entry level.
Helpful Interview?
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Summer Intern at Four Seasons Hotels
Accepted Offer – Interviewed in Feb 2009 – Reviewed Mar 17, 2009
Interview Details –
I had previously interned with the Four Seasons in Hong Kong before in 2007. I was looking for another summer internship with the group so I e-mailed the assistant director of HR at the hotel and explained my situation. She replied promptly and seemed happy to hear from a former intern, even though we hadn't met before. Given the economic situation and lower intern numbers, she indicated that she would make every effort to try and secure an internship position for me. Sure enough, I hear back from her two months later saying they had a place for me in the department I requested.
The director of that particular department calls me within the following two weeks for a quick interview. She was extremely friendly and discussed all the aspects of the summer program I would be participating in. Seems like it's going to be an exciting summer.
Interview Question – Tell me about yourself. View Answer
Negotiation Details – They had indicated that it would be a no-pay internship, as opposed to my previous experience with the group. Naturally, I assumed this was because of the economic situation and its effect on the tourism industry. In a case like this, I would perhaps ask for some pay-for-performance compensation if you're involved in any activities, whether revenue-generating or cost-cutting, that can be clearly measured,
Helpful Interview?
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