Fred Meyer
3.4 of 5 257 reviews
www.fredmeyer.com Portland, OR 5000+ Employees

Fred Meyer Customer Service Manager Interview Questions & Reviews

Updated Jul 6, 2014
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Customer Service Manager Interview

Customer Service Manager
Anchorage, AK

I applied through an employee referral and the process took 3 weeks - interviewed at Fred Meyer.

Interview Details – You apply online, HR then looks through applications and calls in qualified applicants for a screening, if they pass that then you get an interview with the department manager or asst., they can then hire you on the spot or call you back if they have others. If hired you do a oral drug test on location, once the drug test and background come back good the HR will call you in for orientation ... unfortunately this process can take 2-3 weeks before you actually get to start working.

Interview Question – What was your favorite job/activity and why?   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Customer Service Manager Interview

Customer Service Manager
Anchorage, AK

I applied online and the process took 5 days - interviewed at Fred Meyer.

Interview Details – Initial hiring is done by applying online, if you score well on the assessment the HR will call you in for an initial screening, if you pass that they will schedule an interview with the department manager. When applying for management positions they are now doing panel interviews that include members of management, floor associates and HR to get a more well rounded opinion of how they think this person will do as a manager.

Interview Question – How do you ensure that you meet the needs of your customers? Tell me about the last time you followed those steps. What was the situation? What did you do/say? How did it turn out?   Answer Question

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