Frontier Communications

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Frontier Communications Interview Questions in Dallas-Fort Worth, TX

Updated Sep 15, 2014
Updated Sep 15, 2014
5 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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28%

Interview Difficulty

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Interview Difficulty

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  1.  

    Supervisor Interview

    Anonymous Interview Candidate in Dallas, TX
    Anonymous Interview Candidate in Dallas, TX
    Application Details

    I applied online. The process took 3 weeksinterviewed at Frontier Communications.

    Interview Details

    Extremely easy to get a job in customer service/sales. Difficult to come in from the outside in another position. Coming into sales/customer service is very easy, even seems to attract those who struggle to find work elsewhere.

    Interview Questions
    • Tell me about the attendance expectations of your previous employers.   Answer Question
    Negotiation Details
    Make sure you get a detailed description of the commission, but they probably won't tell you and they won't give you a copy.
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Marketing Manager Interview

    Anonymous Interview Candidate in Allen, TX
    Anonymous Interview Candidate in Allen, TX
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Frontier Communications in September 2012.

    Interview Details

    Recruiter called for a brief chat then set up a 30-minute phone interview with direct manager. After that, I was called in for an in-person interview with my direct manager, her boss (VP), and an indirect manager. The VP was the toughest but fair. Then I was called in another round of interviews with the same people, plus an HR person. It was down to me and another candidate at that point and it seemed like the focus was more on fit. Got a call from the recruiter saying they picked the other candidate.

    Interview Questions
    • Describe a time when you failed.   Answer Question
    • Describe yourself in 3 words, no explanation. How would your supervisor describe you in 3 words, no explanation. How would your peers describe you in 3 words, no explanation.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  3. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Allen, TX
    Anonymous Interview Candidate in Allen, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Frontier Communications in July 2011.

    Interview Details

    The process was fairly simple of a corporate company and probably easier for me since did have previous experience in this field. As long a your honest and sincere about yourself you should not have any problems

    Interview Questions
    • Can you type twenty five words per minute?   View Answer
    • Where do you see yourself five years from now?   View Answer
    Negotiation Details
    No negotiations so no advice to give.
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Senior Network Engineer Interview

    Anonymous Interview Candidate in Irving, TX
    Anonymous Interview Candidate in Irving, TX
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at Frontier Communications in June 2010.

    Interview Details

    had to keep calling the hiring manager to set up an interview.

    Interview Questions
    • none. very straight forward questions. was a matter of fit and not of qualification.   Answer Question
    Negotiation Details
    title and salary were set. i negotiated a work from home status which was of high value to me!
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 2 people found this helpful  

    Sales and Service Representative Interview

    Anonymous Interview Candidate in Allen, TX
    Anonymous Interview Candidate in Allen, TX
    Application Details

    I applied online. The process took 5 daysinterviewed at Frontier Communications in August 2008.

    Interview Details

    For the Sales and Service and Tech Support, the first interview is a group session. It is a very open and honest forum that allows candidates to get a full understanding of the position, expectations, and opportunities. It involved questions and answer and role play. It is centered around sales and customer service. Be prepared to have a conversation with individuals, this is not a time to be shy. If chosen to move to a second interview, it will be a one-on-one process. Job history matters

    Interview Questions
    • Nothing is really difficult, just be yourself. If you try and navigate around the questions and avoid the truth, it shows very quickly   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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