Frontier Communications Interview Questions & Reviews
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Updated May 28, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 12 ratings 
“Average” Interview
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Interview Experience [?] Based on 12 ratings
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| 1–10 of 12 Frontier Communications Interviews | Sort by |
IS Supervisor at Frontier Communications
Posted May 28, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2008 in Rochester, NY (took 4+ weeks)
Received a call and did a phone interview, was asked to come in and do an in person interview. Office was mostly empty and equipment was antiquated.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Director at Frontier Communications
Posted May 24, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took 2 weeks)
One of the strangest interview processes I have ever encountered.
I originally applied on line, and then went through one telephone conversation with the regional HR person. A couple weeks later, they wanted to see me. Since the office was in northern Indiana, and I was several states away, this entailed a flight. Rather than bringing me in the night before and be rested, they arranged for flight that got me out of bed at 4:00 AM and entailed 6 hours of transit time for a 1:00 PM meeting. When I arrived at 11:00 AM to their office (they had arranged for a taxi -- and the driver had no idea where the office was, which was another adventure), there was no one to meet me at the locked door. I was able to gain entry after calling the HR person, who then called someone inside the building. This person sat me in a boardroom for 2 hours of waiting until the hiring manager was available.
The meeting lasted about 2 hours, but was more me asking questions than being interviewed. That was followed by a building tour. During that, I realized the "big guy" did not know everyone who worked for him.
Upon my return home I sent "thank you" notes to all concerned, then called a few days later to HR, and left a few messages over 2 weeks. Never got to talk to a soul.
Then, one day, out of the blue, a computer-generated rejection letter appeared.
The whole process was a comedy of stupidity. Obviously, the other reviews here are likely pretty accurate. Frontier is certainly no Verizon. Their customers and employees certainly know that, according to numerous news, complaint boards, and other reports on the Internet.
At least I got some frequent flyer miles out of the deal.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Buyer at Frontier Communications
Posted Apr 13, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Dallas, PA (took a day)
Initail screening on the phone by HR office in CT. Document sent onto local office, contacted interview set up with 5 people, Sr. Buyers. Interview was pretty easy going.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at Frontier Communications
Posted Mar 26, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2010 (took 4+ weeks)
i was first called in to take a skills test which lasted approx 1 hour. I was then called to do a phone interview with in a week of my test results that was then followed up with a panal interview which was conducted by two managers in the office i would be working out of
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at Frontier Communications
Posted Aug 30, 2011 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Allen, TX (took 2 days)
The process was fairly simple of a corporate company and probably easier for me since did have previous experience in this field. As long a your honest and sincere about yourself you should not have any problems
Interview Questions
Negotiation Details
No negotiations so no advice to give.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Frontier Communications
Posted Jul 13, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2011 (took 6 weeks)
Long process, first recruiter information call, then phone interview, next personal interview, next phone interview with a panel of three managers over six weeks. Finally contacted and told job was filled internally.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
More Frontier Communications Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Consumer Sales at Frontier Communications
Posted May 9, 2011
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 2 weeks)
After phone interview selection, you were to take a battery of tests for IQ and Skills, then after you passed that test they were timed, a drug test and background check were required.
If accepted in all those phases then you went through a panel interview with 2 people asking questions.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Manager at Frontier Communications
Posted Dec 20, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Charleston, WV (took 3+ weeks)
Horribly disorganized this company lacked basic communication skills within it's own organization. Recruiting was haphazard and uncoordinated. Important documentation was lost more than once. Decision makers were improperly briefed. Phone calls were last minute with followup information being sent late. A poorly run company from a human resourses standpoint. The interview with the final decision makers was even worse. It was apparent they had no organized plan on questioning and were flying by the seat of their pants. The did not present a good impression of the company at all.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation and a Personality Test.
More Frontier Communications Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
General Manager at Frontier Communications
Posted Aug 16, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 (took 2 days)
Initial interview consisted of phone interview, followed by 1to 1 interview with VP. next I had an interview with the VP and Regional President. I presented a PP presentation
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Presentation.
Helpful Interview?
Yes |
No
Inappropriate?
Technical Supervisor at Frontier Communications
Posted Apr 21, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed May 2009 (took 2+ weeks)
People that inteviewed were very pleasent to deal with. They were respectful of meeting times and locations. It was overall a pleasant experience. I feel that for a public traded company they meet all of the expectations that you would have for a corporate company. They want to produce measures for their share holders and won't back down from getting them.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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