Fry's Electronics Interview Questions

Updated Mar 24, 2015
Updated Mar 24, 2015
89 Interview Reviews

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  1.  

    Service Technician Interview

    Anonymous Interview Candidate in San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Fry's Electronics in August 2011.

    Interview Details

    For the San Diego location, they prefer to hire within the store/they only hire for this department if you already work for this store. They do this so that they can "test" you before they actually decide to have you transferred to the department.

    My first "interview" consisted of the MT (Management in Training) showing me a motherboard, pointing to different parts and asking me what they were. My "technical interview" was, "Here's a customer's computer. It has a bad motherboard. Here's the new motherboard. Swap it."

    Interview Questions
    Negotiation Details
    Required to become A+ Certified within 60-Days of transferring to the department. A few months later, it was then required for all Service Technicians to be Apple Certified (I think they gave us 6 weeks). At that time, the tests fees were reimbursed (first attempt only).

    Now it is required that you are A+ AND Apple Certified BEFORE transferring to the department.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Accessories Sales Associate Interview

    Anonymous Interview Candidate in Plano, TX
    Anonymous Interview Candidate in Plano, TX
    Application Details

    I applied in-person. The process took 3 weeksinterviewed at Fry's Electronics in May 2011.

    Interview Details

    The hiring process is pretty simple. First you submit an application (resume helps, but not required) which they generally have them up front as soon as you walk in. Then in a week or two you will get called in for your first interview. This should be pretty easy, the managers are pretty lax, just be in business attire and act professionally yet friendly and you should be fine. If you get past this, in a couple of days, they'll call you for a second interview. Same deal as before. Then your done.

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Courtesy Associate Interview

    Anonymous Employee in Dallas, TX
    Anonymous Employee in Dallas, TX
    Application Details

    I applied in-person – interviewed at Fry's Electronics in May 2011.

    Interview Details

    Interview was at a register that was not being used.
    questions asked:
    Are you good with computers (can you fix them)?
    Is there a certain department you would like to work in?
    What do you think some of our top products are?
    What kind of electronics do you like to buy?
    If someone needed help choosing a gift, what would you do?

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
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    Customer Service Associate Interview

    Anonymous Interview Candidate in San Jose, CA
    Anonymous Interview Candidate in San Jose, CA
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Fry's Electronics in April 2011.

    Interview Details

    Applications are available only in store which is great because it gives you a chance to speak the Hiring Coach (Hiring Manager). A resume is a bonus here. The interview part was a little frustrating because they ask you to be there at a specific time but you are waiting for a department head for at least an hour if not more. For my interview I waited 2.5 hours before someone came to speak to me. I asked numerous times by associates if someone was going to come interview me but no one had an answer. All they could tell me was that it'll be a few minutes. When I finally got a chance to be interviewed it only lasted about 10 minutes. They asked the basic questions on your experience in retail, availability and what you know about the company. If they like you, you'll get a second interview which requires a drug test that you have to pay for. By the way, they don't refund you the money. After passing they'll give you a call back on whether or not they want to hire you. The time span from the first interview to second interview to being hired is about 3 weeks.

    Interview Questions
    Negotiation Details
    Be assertive on pay and hourly rate. What you tell them, they'll take it literally.
    Accepted Offer
    Easy Interview
  6.  

    Cashier Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied in-person. The process took a dayinterviewed at Fry's Electronics in March 2011.

    Interview Details

    The hiring process seemed a tad bit rushed. I felt as if they were pretty much only checking my pulse. They threw all these side duties at me, then the minimun wage+commission, then asked if I could pass a drug test. That was pretty much it. I want to accept simply because it's remotely related to my degree field in IT but the seemingly low pay (it was dead every time I went in so I don't trust the commissions as a cashier required to do $10,000 a day!) and all the negative reviews here are making me think twice! Overall though, Fry's has been around for quite some time and I recognize a lot of employees there that have been around a while-I'm a regular shopper there so working there COULD be a good thing....

    Negotiation Details
    No negotiation whatsoever! This is the job, this is the pay, no the base doesn't go up (they actually told me that), and you won't hurt my feelings if you don't want the job (yes they said that too!) so take it or leave it! I took it but don't start for another week so still have the option of staying where I'm at.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Employee in Sunnyvale, CA
    Anonymous Employee in Sunnyvale, CA
    Application Details

    The process took 2 daysinterviewed at Fry's Electronics in February 2011.

    Interview Details

    I had an interview and they ask about last manager and weekness and somthing like that.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  8.  

    Decline to State Interview

    Anonymous Interview Candidate in Palo Alto, CA
    Anonymous Interview Candidate in Palo Alto, CA
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Fry's Electronics in January 2011.

    Interview Details

    application, two rounds of in-person interviews

    Negotiation Details
    N/A
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Customer Service Representative/Loss Prevention Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Fry's Electronics in January 2011.

    Interview Details

    This was fairy standard process. I submitted a paper application to their customer service dept. and was contacted to be part of a group interview. The interview consisted of a diverse group of people all seeing to be routed into various departments. It was apparent to me that Fry's conducts these interviews every week and has a high turnover rate for employees.

    There was a lot of politicking going on around our store (it had to be in every store, Corporate was no better than the retail). So much nepotism towards family, friends, girlfriends, etc. by the supervisors in various departments that it felt like a clique-ish high school environment. Black Friday is HELL for everyone involved. You, the shoppers, hate it because the lines are too slow. We, the workers, hate it because the systems are too damn slow and Corporate lives by the mantra, "IF IT AINT BROKE DONT FIX IT" They're never truly prepared for the hell that is Black Friday. I'm surprised nobody has been trampled yet like at the Walmart's in previous years (God forbid).

    If a Fry's associate doesn't look knowledgeable on whatever question you have for them; it's best to leave them alone. They're probably from a different department and don't know the difference between a solid state drive or a drive rack from the Audio department. They weren't trained to know why product X is better than product Y. However, Mr. or Mrs. Sales Associate will happily offer you product Z (with a sales quote for you to bring to the register! How else will s/he make their lowly commission???)

    Fry's sucked so bad to work at that I don't even like to shop there unless I absolutely have to!

    Interview Questions
    Negotiation Details
    non-negotiable
    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    Computer Sales Interview

    Anonymous Interview Candidate in South Houston, TX
    Anonymous Interview Candidate in South Houston, TX
    Application Details

    I applied in-person. The process took 6 weeksinterviewed at Fry's Electronics in December 2010.

    Interview Details

    2 phone interviews and 4 person interview each 1:1 interview

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Customer Service Computer Sales Interview

    Anonymous Interview Candidate in City of Industry, CA
    Anonymous Interview Candidate in City of Industry, CA
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Fry's Electronics in October 2010.

    Interview Details

    They call to arrange a quick interview with a deparment manager, if you pass this, you then get another interview with the district manager, after that you are then sent to get a drug test.

    Interview Questions
    • It depends on the department. Audio Video just gives a basic trivia test on TV and Audio technologies, the questions are not technical at all.   View Answer
    Negotiation Details
    There is no negotiating a salary, it is fixed. Part of which they hire for is based on the schedule of availability, it is very difficult to work around that afterwards.
    Accepted Offer
    Neutral Experience
    Easy Interview

See What Fry's Electronics Employees Are Saying

 Former Customer Service Associate in Houston, TX

Pros: “Flexible scheduling and one hour lunches are nice. The discount varies on each item, but is still beneficial to some extent. I once saw an employee with no qualifications get a supervisor…” Full Review

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