Glassdoor is your free inside look at Fry's Food interview questions and advice. All 11 interview reviews posted anonymously by Fry's Food employees and interview candidates.
Accepted Offer – Reviewed May 5, 2013
Interview Details – The interview process was very easy and relaxed. I was contacted about a week after I applied and the interview was scheduled recently after that. I wasn't asked many questions about the job, and the interviewers were very nice and attentive.
Interview Question – What is your experience with previous unsatisfied customers or rude people. Answer Question
Accepted Offer – Interviewed in Jan 2009 – Reviewed Jan 27, 2013
Interview Details – w a Bachelor's/Business degree you may be hired off the street as an assistant but generally store manager's are promoted from within. Panel interview with basic common sense questions about leadership, sales, and profit. They rate you on confidence, body language, presentation, and knowledge. Roll play- how would you handle this situation. do your research to know the company, example the core values
Interview Question – surprisingly most people stumble when asked to describe an inclusive business culture and how to figure gross profit! Answer Question
Negotiation Details – I worked my way up. No negotiating.
Accepted Offer – Interviewed in Tempe, AZ Dec 2011 – Reviewed Jan 8, 2013
Interview Details –
They're looking for motivated people. Simply applying online doesn't carry nearly as much weight as dropping in and talking to a front-end manager (red vest), making a personal impression, and returning every 3-7 days which shows that you're eager to work. When talking to a manager, play up your schedule flexibility (if any) and also your reliability, punctuality. What they *really* value is having an open schedule (available to work any day, any hour), and that you'll execute to the schedule (no tardies, no call outs). The more that you can appeal to these overarching goals, they more they're going to see you as an asset.
You can also do things like study the produce, make a list of PLU codes and begin to memorize the more popular items. That kind of initiative will go a long way toward making you stand out. It will create the impression that you're not the type of person to stand around waiting to be told how to do something. That you're willing to prepare yourself and be a stronger contributor on day 1.
Finally, the interview process tends to be 3-fold. An initial interview (after applying online). Called back for a second interview, which is when it's pretty much a "done deal." On the second interview they initiate the background check. I forget if they also do the saliva (drug) test then or on the third interview. The third is when you fill out the I-9, specify emergency contact, etc.
Note: Applying online has become difficult. In the past, it was a fairly intuitive system. You could submit your app to any store regardless of whether they had an opening. The newer system makes it very difficult to identify a store, especially if it has no openings. This makes it even more crucial to get into the store and make a personal impression on the front-end manager(s). They can let you know a position is coming available, or can pull your application which may just be "in the system" and not specifically targeted to that store.
Interview Question – What is the best way to handle an unhappy customer? View Answer
Accepted Offer – Interviewed in Arizona City, AZ Jan 2008 – Reviewed Nov 8, 2012
Interview Details –
Easy to get hired. Although it is part of one of the largest grocery chains their hiring process is like that of a local Mom & Pop corner store. Just walk in sell yourself which is not hard since the hiring is done by over worked Front End Managers with no traing.
Interviewer unprepared, unprofessional & untrained.
Interview Question – Describe a time when you had to deal with an angry customer or coworker? What did you do and what was the outcome? ( If story telling is your strength this is an ace in your sleeve) View Answer
Negotiation Details – Union Shop No Negotiating.
Accepted Offer – Interviewed in Green Valley, AZ Sep 2012 – Reviewed Sep 11, 2012
Interview Details – It was a difficult process. It took an over all period of 3 months. From initial contact with the starbucks inside of fry's, the manager said that they were looking for workers and needed help soon. Then it went to their upper management. I called the store after two weeks went by and then when I was on hold for over 30 minutes. I hung up and went into the store the next day. The hiring manager was there and he said he'd call me within the week and set up an interview. He never called. Then a week later I was told that they were still hiring and I need to contact someone else. I did and they said they were not hiring. So it was just a lot of back and forth for three months until I recently got the call and went into the store to have an interview. The interview was just okay, but not on my part. The manager was not all there. He kept talking to other people and working on the computer. It was weird. The real part of the interview was on paper. 5 questions that were drawn out in a quick format. Write the answer best suited to the situation and go on to the next. After that he asked two questions, gave me a drug test, shook my hand and told me he would be contacting me within the next 5 to 7 days about coming in to sign papers. However he never did contact me. I called back on the following monday about 3 hours after he said he would call me, and he never picked up the phone. I call the next day and the secretary told me she would call me back as soon as she get any information. I never heard back from her either. I ended up going back to the store the next week and he invited me back to sign my acceptance papers and tax information. Not sure how it will be to work with them, I just hope that everything else doesn't take me going to the manager in person for any sort of answer.
Interview Questions
Negotiation Details – The offer was at minimum wage and was for part time employment. I took it as is because of my limited experience. I'm sure someone with more experience could get a better $/hr rate.
Accepted Offer – Interviewed in Tempe, AZ Jun 2011 – Reviewed Dec 21, 2011
Interview Details – Submitted an application, received a call approximately 3 days later. Came in for first interview and talked at length about my previous employment. I hope this is common sense, but regardless of how utterly terrible your previous job was, never reveal any negative feelings towards it. I don't care if you received daily beatings, It was all sunshine and daisies, you just felt that you were heading in a different direction (or whatever you come up with).
Interview Question – Why did you leave your previous job? Answer Question
Negotiation Details – No negotiation. The union contract determines your pay and benefits.
Accepted Offer – Interviewed in Phoenix, AZ Aug 2009 – Reviewed Aug 13, 2011
Interview Details – Talk to a recruiter who sent up a panel interview in front of 4 store managers.
Interview Question – What would set me apart from my competition? View Answer
Negotiation Details – There was none. One offefr one acceptance.
Accepted Offer – Interviewed in Mesa, AZ Jan 2010 – Reviewed Jan 22, 2010
Interview Details – Waited for the interviewer for about 10 minutes sat down looked at my application and asked me questions aboutmy application and my availabilty...ask we what i liked most and least about my past jobs...described the job position that you are applying for in great detailed...Also completed a swab drug test while doing the interview..for the most part interview was relaxed and chill
Interview Questions
Accepted Offer – Interviewed in Jun 2012 – Reviewed Nov 17, 2012
Interview Details – Interview went very smoothly. Very nice manager doing interview and told how much you will be getting paid right off the bat. What they do not tell you is that the company itself is not a company you should work for. There are a lot better groceries stores to work for that take a lot better care of their employees.
Interview Question – None Answer Question
Accepted Offer – Interviewed in Aug 2011 – Reviewed Jun 19, 2012
Interview Details – Family member called in to recommend referall. Took a couple weeks to get interview, which consisted of basic questions. Only a few days after that.
Interview Question – What days are you available to work? Answer Question
Pros:
-Very flexible work hours
-Work around school schedules
-Involved in many different tasks
– Full Review
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