Future Shop

www.futureshop.ca

Future Shop Interview Questions

Updated Jan 20, 2015
Updated Jan 20, 2015
77 Interview Reviews

Interview Experience

Interview Experience

68%
25%
6%

Getting an Interview

Getting an Interview

81%
7%
5%

Interview Difficulty

2.3
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Cellular Product Expert Interview

    Anonymous Interview Candidate in Secret Town, CA
    Anonymous Interview Candidate in Secret Town, CA
    Application Details

    I applied online. The process took 4 daysinterviewed at Future Shop in April 2011.

    Interview Details

    The hiring GM was desperately in need to hire someone who worked and knew well about a particular Cellular Service Provider.

    I got my first Interview, second interview, and confirmation of employment on the same day. And the GM already make schedule for me, and introduce me to my department.

    Interview Questions
    • Use your own previous work experience, if your resume is legitimate, it's easy to answer to all their questions. They just ask you to give examples of certain situations.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Future Shop.

    Interview Details

    Hiring is straight forward. Basic questions about customer service and some situational questions are asked. Helps if you have good references. Plenty of such questions are available on the web, one needs to spend a max of 1 hours to prepare.

    Interview Questions
    Negotiation Details
    Nothing to negotiate, you make the higher of hourly rate or commissions
    Accepted Offer
    Neutral Experience
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Future Shop.

    Interview Details

    You get a call first, then they ask you to come into the store you're applying at and bring you into one of the small offices in the back. They ask you questions like any other interview, then tell you to go home and they'll call again if you have an offer

    Interview Questions
    Accepted Offer
    Neutral Experience
    Easy Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Customer Service Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    applied online first and then i got a called to go in for a person interview, bunch of HR questions on the phone first asking if i have experience working as a customer service, and i said yes, and i go in and did the interview with manager, answered bunch of useless questions and i got the job and i rejected it

    Interview Questions
    No Offer
  6.  

    Sales Associate/Merchandiser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Future Shop in October 2014.

    Interview Details

    I initially applied online, filled out their questionnaire, and submitted my resume and cover letter. 3 days later I received a call from HR and they gave me a basic phone interview, which I passed, so they then scheduled an in-person interview with the assistant manager. The interview was very casual and the manager seemed pretty likeable.

    Interview Questions
    • Describe a busy day in your life and how you dealt with it.   Answer Question
    Reasons for Declining

    I was looking for a sales position, but there were none available. The manager offered me a position on the merchandising team instead, but I was unable to accept it because the hours were bad for me.

    Declined Offer
    Neutral Experience
    Easy Interview
  7.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Future Shop in October 2014.

    Interview Details

    Steps:

    -Online Application (resume, etc)
    -Phone interview (15 minutes)
    -Interview (in-person)

    I was called a day after hiring started. After completing the phone interview with confidence, it only took another day to be invited for a real interview. I had something come up, and they were very understanding in moving the interview back a bit.

    I wore a nicely pressed & fitted dress shirt, a slim patterned black tie, high quality Levi's, and some Clark's brown leather shoes.

    They were impressed without me having to overdress for the occasion, but I'm sure as long as you out effort in your dress it's acceptable.

    I was invited in promptly and sat down with the Assistant Manager who was very polite , relaxed & helpful.

    After a few questions, the General Manager came in and he gave me a rapid fire interview about the department I was to be in charge of. It was challenging and gave me a good chance to prove myself.

    Overall the atmosphere is very happy. When you walk in, you see smiles. I like that.

    Interview Questions
    • If someone comes in & asks you to fix their computer instead of the tech guys doing it (for whatever reason) what would you do?   Answer Question
    • If you see two employees gossiping, how would you react?   Answer Question
    • [Various scenarios of:]
      If three customers came to you at once, how do you handle it? What if two had more urgent schedules?
       
      Answer Question
    Negotiation Details
    Because it's a set salary, the only negotiations that took place were over time. They were very flexible, and I tried to be as well.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Future Shop in September 2014.

    Interview Details

    I applied online and received a phone interview the next day. After passing the phone interview, I was asked to come in the next day for an in-person interview with the assistant manager.

    For the in-person interview, it did not happen on time and had to wait 30 minutes. One of the staff members told me to get familiar with the products in-store. Both interviews had similar questions, such as Why do you want to work for this company? How would you deliver excellent customer service? What are you most passionate about?

    I asked about the hiring process and there is a third interview with the manager.

    Interview Questions
    • What is something that will get in the way of letting you doing your best?
      What are you most passionate about?
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview
  9.  

    Merchandiser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Future Shop.

    Interview Details

    Applied online and received a call a few days later to set up an in-store interview. The lady who called was very nice and did a quick 5 minute interview on the phone to determine my skill sets and then set up the interview with the manager. Arrived to the interview early but had to wait about 20 minutes after the initial start time before the manager met with me. The interview (when started) was comfortable and the interviewer was very nice and made small talk during the interview about my interests.

    Interview Questions
    • Why did you apply for this position when you could be doing something else with our store?   Answer Question
    No Offer
  10.  

    Sales Consultant Interview

    Anonymous Interview Candidate in Waterloo, ON (Canada)
    Anonymous Interview Candidate in Waterloo, ON (Canada)
    Application Details

    I applied online. The process took 1+ weekinterviewed at Future Shop in August 2014.

    Interview Details

    Roughly 12 hours after I applied online, I was called for a phone interview but it was basic questions such as my availability and if I was still interested.

    I had an in-person interview with the general manager in-store at her office. Was about 25 minutes and felt casual because she was very friendly. Asked questions, she shared analogies and she said I would be contacted by the end of the week (I was interviewed on a Tuesday).

    I wasn't contacted until Sunday by the sales manager who called to offer me the job and emailed me the paperwork in three days to submit to the store ASAP.

    Interview Questions
    • We all make mistakes but we must learn from them. Can you tell me about a time when you made a mistake and what lesson did you take from it?   Answer Question
    • Do you consider yourself to be a competitive person?   View Answer
    • Explain a time when you didn't get along with a coworker and what you did to resolve it.   View Answer
    • What was the last item you purchased at Future Shop?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Assotiate Interview

    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Anonymous Interview Candidate in Vancouver, BC (Canada)
    Application Details

    I applied online. The process took a weekinterviewed at Future Shop.

    Interview Details

    just applied online and after a week called me and want to come for an interview and during an interview that office was too busy and I usually lose my concentration but he ask some basic questions with a challenging question that I write that but I complete my interview and he told me that we will call you soon.

    Interview Questions
    • give me an example that shows you are a competitive person.   Answer Question
    Accepted Offer
    Average Interview

Work at Future Shop? Share Your Experiences

Future Shop

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.