Future Shop

  www.futureshop.ca
  www.futureshop.ca

Future Shop Interview Questions

Updated Oct 31, 2014
Updated Oct 31, 2014
76 Interview Reviews

Interview Experience

Interview Experience

69%
23%
6%

Getting an Interview

Getting an Interview

82%
6%
5%

Interview Difficulty

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Average

Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Future Shop in July 2014.

    Interview Details

    They called me, and did a phone interview, then one on one interview at the store. The questions were very easy. A few days later, I had a final interview with one of their managers, and I got the offer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Markham, ON (Canada)
    Anonymous Interview Candidate in Markham, ON (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Future Shop.

    Interview Details

    Applied online through company website and later received call from them for a f2f interview. It was very simple and straight forward. Got an offer for a full time position there not the seasonal guys.

    Interview Questions
    Accepted Offer
    Easy Interview
  3.  

    Sales/Customer Service Interview

    Anonymous Interview Candidate in Oakville, ON (Canada)
    Anonymous Interview Candidate in Oakville, ON (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Future Shop in April 2014.

    Interview Details

    I applied for the customer service position online when I saw it on a job posting site. I filled out the online application and within two weeks I got the call that they were interested in me. The lady who I talked to was very friendly and wanted to go ahead and do a quick phone interview which lasted abour 5-7 minutes. She offered that I should go in for an in-person interview with two managers the following day which I accepted. The two ladies who interviewed me very friendly and comforting. Since most interviews can make a person nervous they did a great job of making me feel comfortable. The in-store interview lasted about 10 minutes and then was told I'd hear back from them in about a weeks time. Overall, the staff seemed very friendly and knowledgeable and the atmosphere was not intimidating. Had a great experience. Luckily, within a few hours I had gotten a call saying that my refernes checked out and they offered me a job. I was very happy that I didnt have to wait a whole week to find out.

    Interview Questions
    • On the phone she asked me typical questions like my availability, if I saw someone stealing how would I deal with it etc. Some of the questions I wasn't prepared to answer since I wasn't expecting to have a phone interview. She asked me to give her an example of a time I went out my way to make a customer happy which took me a moment to think. She also asked me about good customer service skills.
      The in-person interview was similar. I was asked questions about my past experience and what my responsibilities were. I was also asked why I wanted to work for future shop and not somewhere else. She asked me about a time that I had a angry customer and how I dealt with it. She asked me how I would push a sale to add on a warranty and additional products. They did a great job explaining to be what my responsibilites would be if I were to get the job. I had the interview today and was told I would hear from them within a week.
       
      View Answer
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Multichannel Sales Associate Interview

    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Future Shop in April 2014.

    Interview Details

    Applied online with cover letter and resume, along with employee referral. Got called one week later, 5 minute phone interview, met in store with manager for 30 minute interview.

    Interview Questions
    • 1. What is one mistake you've made in your life and what have you learnt from it?
      2. When have you gone out of your way to help a customer?
       
      View Answer
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Merchandiser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Future Shop.

    Interview Details

    i got called in my the store manager and he asked if i could come in. i came in and sat in with him and the merch sup. they asked me the usual questions and it was pretty easy going and relaxed environment

    Interview Questions
    • the questions were fairly easy and i didnt struggle with any of them   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Product Expert Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Future Shop.

    Interview Details

    Online and in person interview with Store manager

    Interview Questions
    Negotiation Details
    N/A
    Accepted Offer
    Easy Interview
  8.  

    Product Expert Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very Simple strait forward process. Be confident and sell yourself.

    Interview Questions
    Accepted Offer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 daysinterviewed at Future Shop.

    Interview Details

    Applied online > 5 min phone interview 3 days later> interview with store manager and his checklist the day after > hired!

    Interview Questions
    • Explain to me a time when a customer was not happy with your service?
      Explain a time when you went above and beyond for a customer, how did they react?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Salesman Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Future Shop in November 2013.

    Interview Details

    I handed in my application and within about a month I received a phone call asking if I could come in for an interview at 12:30 the next day. I arrived 10 minutes early and my interviewer was the late one who came out around 12:45. He brought me into the back room where I guess they do interviews, and proceeded with the questions. During the interview, he kind of hinted to me that I wasn't going to get the job, and I felt kind of offended.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    Anonymous Interview Candidate in Toronto, ON (Canada)
    Application Details

    I applied online. The process took a dayinterviewed at Future Shop.

    Interview Details

    Really easy. Questions like, tell us about yourself, what quality makes us want to hire you....

    Interview Questions
    • none but the general manager that did the interview seem to lack any depth or personality. He was not as professional as should be since searching for a quality new staff is a very important process to the success of any business.   Answer Question
    Accepted Offer
    Negative Experience
    Easy Interview

See What Future Shop Employees Are Saying

 Former Home Theater Product Expert in North Bay, ON (Canada)

Pros: “Fun environment to work at. Never a dull day. Commission structure was solid. Very rewarding job. Definitely a recommendation for a first job or if you love technology. Staff discounts were…” Full Review

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