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GE Customer Service Representative Interview Questions

Updated Nov 26, 2014
Updated Nov 26, 2014
6 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at GE.

Interview Details

Had to complete an assessment online that was timed. If you successfully pass you are invited to schedule a phone interview . Once you get through that step successfully you're able to schedule a interview on site.

Interview Questions
  • Name a time you dealt with a difficult customer and the outcome   View Answer
No Offer
Average Interview

Other Interview Reviews for GE

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at GE.

    Interview Details

    Interview process was very organized and convenient. Initial interview was conducted via phone. The interviewer was very prompt and considerate. Very personable and made me feel relaxed.

    Interview Questions
    Declined Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Dayton, OH
    Anonymous Interview Candidate in Dayton, OH
    Application Details

    I applied online – interviewed at GE in August 2010.

    Interview Details

    Personality test - felt like eharmony. "Are you the one for this job, because I'm right for you!" Phone interview - awkward, seemed like a bad teleprompter in full action..
    Actual interview - unorganized, multiple interviews overlapping. Two person team as interviewers.

    Interview Questions
    • What would be your approach to handling an irate customer?   View Answer
    Reasons for Declining

    Employees, walking around the building, did not seem like they enjoyed their job.

    Declined Offer
    Easy Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Frisco, TX
    Anonymous Interview Candidate in Frisco, TX
    Application Details

    I applied online – interviewed at GE in July 2009.

    Interview Details

    There was one short interview at the Frisco location, don't remember much about it.

    Accepted Offer
    Positive Experience
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 3 daysinterviewed at GE in February 2011.

    Interview Details

    Online application, personality Test, Phone interview, and background Check

    Interview Questions
    • Some question requires a working example. some just hard to come up   Answer Question
    Declined Offer
    Neutral Experience
    Difficult Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Buda, Budapest (Hungary)
    Anonymous Interview Candidate in Buda, Budapest (Hungary)
    Application Details

    I applied online. The process took 2 weeksinterviewed at GE in June 2010.

    Interview Details

    A simple interview by the team leader, who has no skills to run it, followed by a meeting/ call by HR, who is simply giving the go ahead. This is for industrial solutions

    Accepted Offer
    Negative Experience
    Easy Interview

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