GEICO Claims Adjuster Interview Questions & Reviews
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Updated May 25, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 10 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 10 ratings
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| 1–10 of 10 GEICO Interviews | Sort by |
Claims Adjuster at GEICO
Posted May 25, 2012
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2012 in Los Angeles, CA (took 2 weeks)
Applied online and took the online test. Afterwards had a 1 on 1 interview with management.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted May 4, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Los Angeles, CA (took a day)
You have to take a personality assessment first. These tests are the most annoying. After you spend 30-40 min of your life answering questions that don't matter, you might get a call back. The next step is a brief interview where you are asked why you want to work for them (because I need a job!!) They then ask if you would be willing to complete there 3 months of training and say that they will forward this to a human resource specialist for the next interview...needles to say, no interview.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Apr 25, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 in Conshohocken, PA (took 1 week)
Overall positive experience. Didn't get the job but the guy interviewing me was pretty straight forward and called a day after the interview to let me know. Gotta at least respect that kind of decency in this day and age.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Feb 6, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took a day)
General phone interview to screen for a face to face. Online application was standard with behavioral test. Phone interview questions included why you would want to work for the company, why would you be a good fit for the company, and past work experiences. I made a mistake in offering to do the interview while not fully awake and as such did not sell myself too well.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Apr 26, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2011 in Virginia Beach, VA (took 5 days)
Step #1: Apply online - Fill out the usual personal information for a job application. Also requires you to complete a questionnaire below the application.
Step #2: Received an email instructing me to call a GEICO number and leave my full name, phone number, and a good time to reach me. All of this is left on an answering machine. Within that time a GEICO associate called me and asked a few various questions. Mainly about attendance and schedule restrictions. I said I would have no problem with 100% attendance and had no schedule restrictions.
Step #3: Computer assessment test: basically seemed to test multi-tasking skills on a made up computer program. Also testing your words per minute.
Step #4: Personal 1:1 interview. Basically what you would expect from any job interview. But be warned, they ask A LOT of questions. So be on your game and research common interview questions and have a pre-determined answer to give you some help.
Step #5: Roll Playing - sit you in a room with a phone and paperwork about a fake insurance company. They explain what they will do, and what you will need to do. The interviewer will call you posing as a client and give you many different scenarios. Seemed to another test of multi-tasking as well. Just take it as serioously as possible and you should do fine.
Step #6: Shadowing - have you sit down and observe/listen to someone working in your position that you applied for. I'm guessing to give you a preview and to see if its something that you really want to do.
Step #7: Interview with manager - again, just a normal interview situation. Research common interview questions to have a game plan. Also they will address any concerns they have about your intentions with joining the company.
Step #8: Conditional Job offer, drug test and medical screening. And a warning to any of you recreational drug users out there, it is a HAIR follicle drug test.
FYI - Be prepared to do many of these steps in one day. You might do one step on the first day and 4 steps on the next. Just be prepared, and leave your day open.
Interview Questions
Negotiation Details
N/A I didn't attempt to negotiate anything.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
View Comments (1)
Inappropriate?
Claims Adjuster at GEICO
Posted Apr 8, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in San Diego, CA (took 4+ weeks)
Started with a multi-tasking test. Not too hard if you know how to use computers. Next, I had a 1 on 1 interview that lasted for about 2 hours. Then I was called back for a role playing test. I was a new claims rep. and had to field calls and deal with angry customers and shop owners. My advice is to not worry so much about the details and focus on giving good customer service
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Jul 28, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jul 2010 in Woodbury, NY (took 3 weeks)
Took a couple of tests. Had a one on one interview. Going in for a face to face interview and role-play tomorrow.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Jun 9, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 in Dallas, TX (took 4 days)
Multitasking exam, phone interview, two 1:1 interviews, skills test, background check, and drug test.
Interview Questions
Negotiation Details
Non-negociable for the most part...
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Mar 26, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2010 in Dallas, TX (took 3 weeks)
After having two phone interviews, I was asked to fill out an application and come in for an interview. The interview consisteted of a skills test. The exam involved role palying and trying to manage the level of work and stress that may be involved with the position.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Adjuster at GEICO
Posted Jul 28, 2009
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Aug 2008 in San Diego, CA (took 3 days)
I applied for a claims adjuster position. They had me run through a virtual day on the job, answering phones, negotiating with customers, and multi tasking.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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