I applied online and the process took 1 week - interviewed at GEICO in February 2013.
Interview Details – After filling out my application, I got a call with in about a week. The interview was tough, but definitely prepared me for my job. Everyone I spoke with throughout the day long process was very pleasant and nice
Interview Question – "Where do you see yourself in 5 years?" View Answer
I applied online and the process took 3 weeks - interviewed at GEICO in February 2014.
Interview Details – I recently applied for the position and was promptly invited to a phone interview where I was asked questions about info on my resume. I was given information about the job, the salary, the hours, the training and attendance expectations. It all went very well and I was scheduled for the next step which I was told would take 3-5 hours. This consisted of a typing test, a computer multi-tasking test and a personality test. The typing test was ok. The multi-tasking test involved a fictitious medical company where you had to answer either online or phone scenarios. It was a little confusing however I passed all 3 & was told to wait approx. 1 hour to speak with someone from HR. This next step involved speaking with a HR rep for approx. 45 min. There were numerous "what would you do" questions as well as others.
The next day I was notified by e-mail to set up another appointment but shortly after, I received a voice message saying the e-mail had been sent in error & that I would not be moving on to the next step. Sure to say I was a bit disappointed but also a bit annoyed at their mistake. I realize Geico is a big company and from what I was told offer great benefits and pay but their hiring process could be a bit more personalized.
Interview Question – How would I handle a customer's claim where the deductible could not be waived. Answer Question
I applied online and the process took a day - interviewed at GEICO in February 2014.
Interview Details – I was under the impression that this would be a fairly routine process and it took almost 6 hours
Interview Question – The role playing was more dificult that I expected it to be. View Answer
Negotiation Details – No negotiations .
I applied online and the process took 3 days - interviewed at GEICO in January 2014.
Interview Details – I was contact by telephone very short interview she ask short question..
Interview Question – I answer all the question she ask but didn't understand her last question.. And she didn't explain it to me.. View Answer
I applied online and the process took 3 weeks - interviewed at GEICO.
Interview Details – First step is phone interview-very basic and general questions
After that, you come in for some testing. Personality test, typing test, ect.
After that you come in yet again for some strange roleplaying situations with HR
Interview with HR
Interview with Supervisor
Interview with manager
Interview Question – Not really a question, just the roleplaying thing is where most people loose the job View Answer
Negotiation Details – No negotiation
Very Easy Interview
I interviewed at GEICO in October 2013.
Interview Details – 10 min telephone call with manager. He was very nice but I could not do the training as it was from 4pm to 12am for 6 weeks. Even though the pay was good, I was not able to keep those long hours at night and then start a night shift for a year or more. My health is way more important.
Interview Question – Their hours to start for new hires are overnight or late shifts Answer Question
Very Easy Interview
I applied online and the process took 1 week - interviewed at GEICO in September 2011.
Interview Details – Applied online. Received a call the same day. Took an online test and had a phone interview. Went on site for additional testing. It was mostly typing and multi-tasking testing. Unorganized and it took 5 hours one day and another 3 hours the next day to complete my testing/interview process. Hired and given a start date 60 days away.
Interview Question – There is a simulated section where you are the call-center worker and you receive a call from a difficult customer. Mine was someone who cursed and spoke spanish. View Answer
Negotiation Details – There is no negotiation. There is no compensation for your degree or experience. The rate is whatever they offer and if you challenge it they pull their offer.
Very Easy Interview
I applied online and the process took 2 weeks - interviewed at GEICO in September 2011.
Interview Details – I applied online after hearing about openings from a friend who worked there. The next morning I received a call from HR asking for a phone interview. I was asked to complete an online personality assessment and received a callback shortly after to schedule an appointment to come into the office for testing. My testing took approximately 6 hours. Needless to say I was not thrilled with spending several hours waiting between role-playing exercises, computer based tests, and multi-tasking tests.
Interview Question – When would you like to start? Answer Question
Negotiation Details – There is no negotiation since salaries are set by corporate. It's a take it or leave it type of situation
I applied online and the process took 2 weeks - interviewed at GEICO in March 2013.
Interview Details – First was the phone interview where they asked basic questions: Why are you leaving your current job? How many times in a year did you call out without a 24 hour notice? They then scheduled me for the 2nd phase of the hiring process which was the computer based test. Its hard but they tell you over and over that its suppose to be. They check for typing speed and accuracy as well as how fast and accurate you can listen to fake calls and type the info in the required fields. 3rd phase is if you pass the computer test which is the face to face interview. They ask the typical interview questions. My interviewer was especially tough. After that they give you paperwork and simulate calls. I signed paperwork that I would not go into detail about that part. After that, the interviewer tells you how you did and more interview questions. THEN you come back for the next phase which is the 1 hour of shadowing and then interview with the floor manager. Then you're done (after the drug, criminal, and credit background tests)
Interview Question – Imagine you're working for Geico and we are promoting a faster way to pay online. I caller calls in to make a payment and as you try to explain the new and fast way to pay they immediately say they are not interested. What do you do? View Answers (3)
Negotiation Details – None. It is already set.
I applied online and the process took 2 weeks - interviewed at GEICO.
Interview Details – The Interview at Geico comes in between stages of testing. I was fortunate and was able to pass every one of the the test, If I had failed i would not have been able to interview. After the first test, a seriies of computer execises I was interviewed by an HR rep. This is for lack of a better term an standard Interview. Only real difference was a stronger than usal fcous on my job history. After this I was asked to take a claims test, the details of which I agreed not to disclouse. After that I was taken up to the claims floor where I was sat with a claims rep and shadowed her for about a half hour. After this I was taken to meet with a manager, I was particularly surprised because I was told I would meet with a manager, but in actuality I meet with two. This was a little unnerving and threw me of balance. The two of them than sat me a good distance away from them and bombarded me with questions, again the interview was more interested in my work history than my education and also I was questioned extensively about what I was able to observe while I shadowed there employee. All in all I felt like the interview went well, but I was wrong since I was not given the job offer. I'd have to say that I think the mistakes I may have made would have either been over dressing, I wore a suit when no other applicant did, or prehaps because I allowed my self to get caught off guard when faced with two interviewers instead of the one I expected. I'd have to say that If someone ngoes through this process just remeber to stay clam and answer them in an energetic and confident manner.
Interview Question – What challenges are you expecting to face as a claims represenative? View Answer
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