GEICO Customer Service Interview Questions & Reviews
Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 4 ratings |
Interview Experience [?] Based on 4 ratings
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Customer Service at GEICO
Posted Apr 28, 2011
4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Lakeland, FL (took 2 days)
Applied online, got an email to go for testing at their office. I had already passed their computer test, so I was exempt but normally when you go you will have to pass a test. If you pass the test, you wait to get interviewed by a lower-level manager. The interview is somewhat easy, just be yourself and if you're a fit for the company you will do fine - if not you won't get past that round.
Interview Questions
Negotiation Details
No real room for negotiation
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at GEICO
Posted Mar 14, 2011
2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 in Lakeland, FL (took a day)
You can apply online for a job and they will respond to advise you of testing times and dates. Expect to spend the entire day there because its part of the test. They want to know you are willing to wait to jump through their hoops to get the job and one of the hoops is waiting. There are steps to the hiring process - apply, test, interview, interview again, role playing interview, sit and listen session (I was put with someone and then they forgot I was there), interview with a supervisor, interview with a second supervisor and then a job offer.
Interview Questions
Negotiation Details
Not even an option.... its the offer or no job.
Other Details
The interview consisted of a 1:1 Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at GEICO
Posted Jul 26, 2010
3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2010 (took 2 days)
They emailed me to call them and I did to set up and intervie. I did a 1:1 then group interview then a mock call. after that. I got to shadow a person in the call center. They atmosphere was great there. Just make sure you study your resume and know what you did in each thing you put down in it.
Interview Questions
Negotiation Details
since i had experience i was offered 36,000
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service at GEICO
Posted Mar 31, 2010
4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Jan 2010 in Dallas, TX (took 2 days)
Spend hours interviewing and continuing interview days in a row, led on the whole time to believe your going to get the job, then interview with the big boss, takes five minutes. Then no call or letter back, called two weeks later to find out someone else got the job.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?


