GEICO Customer Service Supervisor Interview Questions

2 Interview Reviews

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Customer Service Supervisor Interview

Anonymous Interview Candidate in Coralville, IA
Accepted Offer
Positive Experience
Easy Interview
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 3 daysinterviewed at GEICO (Coralville, IA) in May 2010.

Interview

Very lengthy interview process with a lot of tests. The interviews are multi-part and reqiure more than one day of testing. They also give you an opportunity to do a realist job preview toget an oinside view.

Interview Questions

  • Questions about the company itself.   1 Answer

Negotiation

No negotiations, they have set salaries

Other Interview Reviews for GEICO

  1.  

    Customer Service Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Application

    I applied online. The process took 5 daysinterviewed at GEICO.

    Interview

    Incredibly detailed... first a phone interview, then a one-on-one with a recruiter. 3 skills tests and then an interview with a manager. After passing that interview, it was on to a panel interview with two senior managers. All of this over 3 days but in the end it was worth it. Hard to believe this was 8 years ago and now I am a manager myself.

    Interview Questions

    • Explaining how to improve performance for a below average associate without knowing what the root issue is for the associate.   Answer Question

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