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GEICO Customer Service Supervisor Interview Questions & Reviews

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Customer Service Supervisor Interview

Anonymous Employee
Coralville, IA

I applied online and the process took 3 days - interviewed at GEICO in May 2010.

Interview Details – Very lengthy interview process with a lot of tests. The interviews are multi-part and reqiure more than one day of testing. They also give you an opportunity to do a realist job preview toget an oinside view.

Interview Question – Questions about the company itself.   View Answer

Negotiation Details – No negotiations, they have set salaries

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Customer Service Supervisor Interview

Customer Service Supervisor

I applied online and the process took 5 days - interviewed at GEICO.

Interview Details – Incredibly detailed... first a phone interview, then a one-on-one with a recruiter. 3 skills tests and then an interview with a manager. After passing that interview, it was on to a panel interview with two senior managers. All of this over 3 days but in the end it was worth it. Hard to believe this was 8 years ago and now I am a manager myself.

Interview Question – Explaining how to improve performance for a below average associate without knowing what the root issue is for the associate.   Answer Question

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