Getting an Interview
Getting an Interview
Interviews for Top Jobs at GEICO
- Customer Service Representative (194)
- Claims Service Representative (90)
- Management Development Program (76)
- Liability Claims Representative (63)
- Sales Representative (56)
- Auto Damage Adjuster Trainee (54)
- Claims Representative (35)
- Auto Damage Adjuster (30)
- Supervisor Leadership Program (30)
- GEICO Sales Representative (26)
- Claims Adjuster (22)
- Actuarial Assistant (17)
- Product Management Analyst (15)
- Auto Damage Field Adjuster (14)
- Business Analyst (8)
- Intern (8)
- Customer Service (8)
- Auto Damage Trainee (8)
- Analyst (6)
- TA I Claims Adjuster (6)
- Management Trainee (6)
- Claims (5)
- Emergling Leader (5)
- Emerging Leaders Program (5)
- Modeling Analyst (5)
- Insurance Sales Agent (5)
- Insurance Sales (4)
- Service Counselor (4)
- Service Representative (4)
- Insurance Agent (4)
- No OfferDifficult Interview
I applied online. I interviewed at GEICO.
Did a phone interview, it was very brief. scheduled a face to face interview, went in, and took a pre employment computer test, if you do well with that you talk to HR which I did. She asked me a bunch of questions and then asked if I had questions. She said now I'm going to take you to the next step which was role playing. The give you papers with 20minutes to read you act like you work for another insurance company she goes out of the room and calls acting as one of the people on paper. after that I got more questions and she said I would hear from her in no more than 2 days. I literally just got out of the interview so I'll be waiting
- The phone calls were the most difficult. Answer Question
Helpful (2)Accepted OfferNeutral ExperienceAverage Interview
I applied online. I interviewed at GEICO (Poway, CA).
Long interview! Well it can be if they are going to hire you. You interview with a few managers. They ask you general questions like why you want to work there etc.then you are put in a room to answer fake phone calls. They give you like 5 sheets of paper with info about the fake customer . Then if they take you to sit with a current employee and listen to phone calls it's a good sign. By then it's been like 3hr. Everyone says the linger you are there the better the chances. With that said. ..they have a huge turnover rate. I myself quit . Don't recommend this place to My friends...good lyck..
- They asked me what characteristics I possessed that would make me successful in the company. 1 Answer
If you have a degree they pay you a dollar more like they did for me. But like I mentioned..the craziness is not worth it..
Helpful (1)No OfferNeutral Experience
I applied online. The process took 1 day. I interviewed at GEICO (Dallas, TX) in January 2015.
recruiter called to schedule an interview. I went in the next day. First I had to take an assessment and typing test. Then, there was the one on one interview. Moved to the next phase for a mock interview (be really-really excited or you will not move to the next phase) Afterwards, I was told that I would receive an email
- describe a time when you were faced with a difficult situation 1 Answer
Helpful (1)No OfferNegative ExperienceAverage Interview
I applied online. The process took 1 day. I interviewed at GEICO in January 2015.
Arrived at 8 am, filled out paper work. Next I waited for other candidates to arrive. We were then taken into a room for a Timed typing test/ call center simulation test. Once successfully passed you head to a in person interview w/ HR, shadow an employee, interview with department manager
- How have you dealt with an angry or upset customer, what did you do to make them feel more comfortable and to solve their problem Answer Question
- No OfferPositive ExperienceAverage Interview
I applied through college or university. The process took 1 day. I interviewed at GEICO in January 2015.
A phone call interview followed by a test. The phone call was relatively easy asking basic questions about my work history and qualifications. They require a hair drug test in order to work for them.
- Was I willing to work overnight shifts and am I willing to relocate. Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 1+ week. I interviewed at GEICO (Lakeland, FL) in January 2015.
Received phone interview. Passes. The person who called carried an awesome conversation not related to the job which actually made me feel very comfortable. He was empathetic to my unemployment situation and didn't judge me based on my background
- How long do you plan to work for our company Answer Question
- Declined OfferNeutral ExperienceAverage Interview
I applied online. The process took 2 days. I interviewed at GEICO.
First you submit an application online, then you have a brief phone interview. The phone interview is very basic and at the end you set up an appointment to go in and take a computer test. During the test you are given different scenarios that you will likely encounter on your job. They are testing your ability to multi-task and work in a fast paced environment. If those results are good, you move to the next round. If not, they send you home. The next round is speaking to someone in human resources and doing about 30 minutes of role playing. You are in a room with a phone and different papers, giving you scenarios to look over. After you have become acquainted with the fake company, you will begin receiving phone calls (from the human resources interviewer) acting out the different scenarios. You are to record what happens in each call, and handle each customer appropriately. They are checking to make sure you can remain calm under pressure, as well as handle curve-balls with grace. If you pass this, the next round is about an hour of shadowing someone doing the job you are applying for. At the end of this time, you will speak with a hiring manager and they will ask about the things you noticed while shadowing (so pay attention!). They will give you more information about the job and most likely will offer you the position if you have made it this far.
- Wasn't quite ready for the role playing activity, but it was not difficult. Answer Question
Reasons for Declining
The job I was looking to leave offered me more money and a new position to stay. I called and e-mailed Geico multiple times to let them know, but never heard back from anyone. Very tacky to not acknowledge me, in my opinion.
- No Offer
I applied online. The process took 2 weeks. I interviewed at GEICO.
Phone interview. Why Geico, why do you think you will be successful. Computer testing, which consist of typing, phone calls, and emails and filing out customer claims. Next is the interview. Example of you stepping up, showing leadership, taking constructive criticism and getting better. Then the role playing. They give you a fake company, 20 minutes to read through maybe 8 sheets of information, then you will start receiving calls from customers to the best of your abilities.
- What makes you better than the others. Answer Question
Helpful (4)No OfferNegative ExperienceEasy Interview
I applied online. The process took 3 days. I interviewed at GEICO (Virginia Beach, VA) in November 2014.
I applied online one evening and got an email early the next morning asking me to select a time for a phone interview. The phone interview just consisted of the guy asking me if I could work the hours, how many times I'd missed work in the past year, how training works. Things like that. Not a lot was asked of me as an individual at that point. It was Friday afternoon and he said he could bring me in early on Monday morning for an interview. I got an email detailing the day's interview itinerary and cleared my schedule for a few hours. The first thing they ask you to do is take a computer test. Basically, you're doing a simulation of customer calls and a typing test. You do it twice. It starts with thorough instructions. *Familiarize yourself with the tabs.* That's the best advice I can give. The simulation is you filling out forms for claims, service and sales calls or emails. Each call/email is 60 seconds with a timer on top. Fill out what you can and submit within 60 seconds. It's basically in order every time, although sometimes it's in order by the tabs, which can be out of order. I feel like they were all grouped by tab, though, so you were never switching back and forth too much. This is why it's important to remember what's on the tabs. That, in itself, is pretty intuitive. First page is name, number, location, etc for all. Second may be claim info. Third may be pay. Depends on if it's a sales, service, or claims call. So, again, to be successful, familiarize yourself with those tabs. You get to practice first. After that simulation, you do a typing test. I think it's better to go slowly and be accurate, because you can't go back and correct the word after you've spaced. I read online they want you to have higher than 25wpm, which is pretty achievable, so take your time. Then you do the simulation again and another typing test. Very easy. Everyone in my group passed. Next is the interview with the HR person. The questions are things like, "Tell me about a time when you dealt with an unhappy customer," "Tell me about a time when you needed improvement," "Tell me about a time when you needed to reach a goal." My interviewer went over my job history and commented on how many jobs I've had. I've worked more than one job at a time in the past, and I guess that's bad? The interviewer types in what you're saying, so have your corporate answers all shined up and simple.
- My interviewer entered my information wrong, so he challenged a few of my answers regarding my work at another company regarding sales goals per quarter, until we uncovered that he'd made an error and we got on the same page. I was surprised to be interrupted/challenged in an interview. 1 Answer
- Accepted OfferPositive ExperienceAverage Interview
I applied online. I interviewed at GEICO.
Pretty much applied then recieved a email the following day to set up a phone interview then they ask you to come in if they think you are a fit for Geico for pre employment.
- Why would you like to work for geico Answer Question
You would basically do your best and know gow to multi task
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