Glassdoor is your free inside look at GEICO interview questions and advice. All 332 interview reviews posted anonymously by GEICO employees and interview candidates.
GEICO Interview Questions & Reviews
Getting the Interview 332 Interviews
Interview Experience 311 Ratings
GEICO Sales Representative at GEICO
No Offer – Interviewed in Woodbury, NY Sep 2012 – Reviewed Oct 5, 2012
Interview Details – First interview is on the phone then you get scheduled for a face to face interview or atleast i thought. Actually when you get to the geico location you have to first take a 2 part assesment test on the computer. I past the first part but not the typing speed part
Interview Question – 2 part assesment Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Representative at GEICO
No Offer – Interviewed in Woodbury, NY – Reviewed Sep 19, 2012
Interview Details – Applied online for the CSR position, was referred by a friend who worked at the Woodbury location. Didn't have a phone interview, received a call scheduling an on-site interview which consisted of a 1-on-1 interview and a computer skills test. The computer skills test was a mock-up of a computer database program for entering customer data. The test would display emails or playback voicemails and you would enter the information into the database. It kept assuring you that it was not designed to be totally completed, but I was able to successfully enter all the information in the allotted time.
Interview Question – Are you planning on pursuing a career in the insurance field? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Service Counselor at GEICO
Accepted Offer – Interviewed in Macon, GA Mar 2010 – Reviewed Sep 14, 2012
Interview Details – You will initially have an skills test to show your typing speed and accuracy. Make sure you take your time you will have two times to complete it but the goal is to do better on the second time because it shows you learn from mistakes. Next you will have a role playing situation to show you customer service skills such as how you respond and how well you listen to the caller. Finally you will meet with a supervisor from your department if you are successful in the pre-screening and they will tell you the hours and the pay and ask if you will accept the position. Once accepted they send you to a two week paid licensing training that prepares you for the state insurance licensing test once all completed successfully you will begin training for your position for about 2-3 months before you will officially start working.
Interview Question – No questions really asked just be cautious when taking the pre-screening to make sure all is done best as possible. Answer Question
Negotiation Details – No room to negotiate, you may be given a choice of hours but the pay is firm.
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Representative at GEICO
Accepted Offer – Interviewed in Fredericksburg, VA Jun 2008 – Reviewed Sep 13, 2012
Interview Details – Met with a recruiter on campus. I came for a computer interview that measured extremely basic competencies. The second part of the interview involved role playing a sales call. They also require a drug test. You go to a separate facility, and they cut out some of your hair.
Interview Question – The interview isn't difficult. They are always trying to hire people because of their high turnover rate. Answer Question
Negotiation Details – The salary was not negotiable for me, as it was my first position.
Helpful Interview?
Yes |
No
Problem with this interview?
Supervisor Leadership Trainee at GEICO
No Offer – Interviewed in Woodbury, NY Aug 2012 – Reviewed Sep 11, 2012
Interview Details – Starts with tests on the computer, if you pass those tests then you are interviewed by a recruiter with standard interview questions.
Interview Question – What makes you a good leader? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Salvage at GEICO
Accepted Offer – Interviewed in Macon, GA Apr 2008 – Reviewed Sep 10, 2012
Interview Details – I received the initial call and was set up for an interview. Interview was 3 parts. The first was a computer test, the second was a pretty hard simulation where you had to pretend you were the associate and the interviewer was the customer. You were set up in a room with a computer, phone, paperwork and the interviewer called and you had to handle the customer's request. The Sim was for home insurance which wasn't applicable to the job, but it allowed them to gauge how you handle difficult situations and requests. The 3rd interview was with a supervisor in the department that you were applying for.
Interview Question – It's been over 5 years, really hard to remember Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
PIP Claims at GEICO
No Offer – Interviewed in Woodbury, NY May 2012 – Reviewed Sep 9, 2012
Interview Details – First you apply, they call you and schedule a phone interview. After phone interview is in person interview and a skills test. Then lastly in an interview with a manager.
Interview Question – Do you have any questions? (They dislike the answer no.) Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Billing Technician at GEICO
Accepted Offer – Interviewed in Macon, GA Mar 2010 – Reviewed Sep 4, 2012
Interview Details – Very fast. Received a phone call the day after I applied online, and an interview the second day. Interview was very basic, standard questions such as "why do you want to work here?" and "When are you available?". After the quick interview, I was given a very basic typing test, a quick telephone test to see how I sound on the telephone, and then I was shown to my work area. I was hired the day after. The first month was training, only on Saturdays and Sundays, which didn't really even pay for the gas and lunch, so it was about 6-7 weeks after I got hired that I got my first "good" check.
Interview Question – The most difficult question was about dependability. The question was something along the lines of "How many unscheduled absences, such as calling in sick, family emergencies, etc, have you had in the last ten years?" Honestly...who knows??? Answer Question
Negotiation Details – It was very simple, they just told me that I would work 20-30 hours a week and start at $11 an hour. After 90 days, I would get a raise to $12, which I did.
Helpful Interview?
Yes |
No
Problem with this interview?
Business Analyst at GEICO
No Offer – Interviewed in Chevy Chase, MD Jul 2012 – Reviewed Aug 29, 2012
Interview Details –
I was contacted by someone in HR, who guided me through the process and was my primary contact. The first step was a assessment test to gauge my technical skills as necessary for the position. This was followed by a phone interview with the head of the department I was applying for. This was followed by an on-site interview that I was flown out for. This on-site interview was all-expenses-paid, including meals, transportation and hotel (some parts were paid by me with promise of full reimbursement). While on-site, I was given another analytic assessment and writing test, which was followed by three interviews and lunch with two employees from the team I was being considered for.
The only downside was the fact that the company took nearly two months to reimburse my expenses.
Interview Question – You say you've presented to management, but what does that mean? Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Sales Representative at GEICO
Accepted Offer – Interviewed in Fredericksburg, VA Aug 2012 – Reviewed Aug 20, 2012
Interview Details – I initially applied online from the Geico Careers website. About a week later I received a phone call from a recruiter, where we candidly talked about my experience and if I'd enjoy working at Geico. She then said she was going to set up a phone interview with me in a few days. During the phone interview, it was very very basic. Only 2 or 3 behavioral questions, and very easy ones at that. Once again they asked about work experience, outlined the position, and again asked if its something I d like to do. After saying saying yes, she said she would approve me for a face to face interview. This wasn't for a an entire week, so the interview process is a little lengthy, not bad though. So I come to the HR building and take a seat. I am then asked to comp,eye a personality test on a computer, followed by a mock simulation of a fictional companies program we are tasked to learn in 15 minutes, finally ended with a typing test ( basic WPM test ). Once completed, they told you wether you passed or failed. Those that failed went home. I then waited in the lobby before a HR manager came out and greeted me, where we went and had a traditional interview. During this they asked numerous behavioral based questions and asked how my experience would work for Geico. She then todos me I passed, and would do role playing sales calls over the phone. She brought me in a room wi a phone, and she went into a different room. I was given 15 minutes to read about a fictional mobile car wash I would be selling to potential phone customers. She called three different times, each time harder and harder to sell facing more objections you have to overcome. MAKE SURE YOU REFERENCE WHAT'S IN THE LITERATURE. If you don't you'll fail. I passed this, and then was brought to the actual sales floor to shadow a sales rep. He was very nice, I just watched him take calls and navigate the computer. Did this for maybe 45 minutes, where he answered some questions for me and I watched him sell 2 homeowners policies. Then a sales manager came and asked me a few more behavioral questions, asked what would be my biggest hurdle with learning the job, and finally made me an offer. I told her I needed 48 hours as I had a final interview with Progressive as a claims adjuster (which starts at $10,000 more), but in the end took the position because the commute is an hour closer and potential to bonus. Overall an easy process, just lengthy. I was at Geico for 5.5 hours for that process, so please keep your schedule open and eat beforehand!
Interview Question – Tell me about a time a customer requested something that you knew was against company policy View Answer
Negotiation Details – No negotiation. Salary and schedule were already predefined. Both worked for me though so no complaints.
Helpful Interview?
Yes |
No
Problem with this interview?
Worked for GEICO? Contribute to the Community!
Add Review Add Salary Add Interview Review Add PhotosWork in HR or Recruiting?
GEICO Videos
Loading...
GEICO – Why Work for Us?
Government Employees Insurance Company. Puzzled, are you? Well, the name goes back to the beginnings of the company. Founder Leo Goodwin first targeted a customer base of U.S. government employees and military… — Full Overview
Provided by employer [?]
This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.
Interviews by Company
Salaries by Company
Flag this {0} as inappropriate
Would you like us to review something? Please describe the problem with this {0} and we will look into it.
Oops!
We're sorry but your feedback didn't make it to the team. Your input is valuable to us – would you mind trying again?
The difficulty rating is the average interview difficulty rating across all interview candidates.
The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.
Your response will be removed from the review – this cannot be undone.
