GEICO Liability Claims Representative Interview Questions & Reviews
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Updated May 21, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 13 ratings 
“Difficult” Interview
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Interview Experience [?] Based on 13 ratings
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| 1–10 of 13 GEICO Interviews | Sort by |
Liability Claims Representative at GEICO
Posted May 21, 2012
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2.0
Easy Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took 5 days)
I applied for the position on line and received an email to set up a phone interview. Overall, the person who interviewed me sounded as if she was an FBI agent. She was cut and dry and somewhat confrontational. I honestly dont think I would have accepted the job. The questions were mostly basic. I was asked about previous employment, details about what I did in each job. The woman asked why I wanted to work for geico, and if I would accept a lower paying position. She said she would call me to let me know that same afternoon -- I got an email in the next couple of days.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted May 1, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Macon, GA (took 3 days)
I was contacted almost immediately after applying online for a GEICO position. The phone interview was brief, really just informing me about the interview and hiring process and some of their policies. They scheduled me for an on-site interview for 2 days later- even at the time, it was clear that they were trying to rush the process, even though the start date was not until July. I was told that I would take some tests at each level as I advanced through the process, and they mentioned background and drug testing, but did not state that I would be drug tested that afternoon. After reading reviews on glassdoor about GEICO and the hiring process, I decided not to attend the interview. I would not have passed the HAIR TEST (though I could have passed a urine test) and found it absurd that they would require such an invasive measure before even offering me a call-center position.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Apr 19, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Mar 2012 in Virginia Beach, VA (took 5 days)
The first step of the hiring process is a phone interview. It consists of basic background questions, Then you are scheduled to do the computer skills test. DO NOT get yourself nervous over it. If you own a home computer and can navigate Facebook then you will pass it. Then there is the 1 on 1 interview with someone who works in the Human Resources department (which is huge). I unfortunately had a very unfriendly interviewer and it did not go great. If you want to feel like where you work is a close knit community I would re think GEICO. It's kind of cold and impersonal.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Apr 14, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Virginia Beach, VA (took 3 days)
5 minute phone interview, basic work history questions. Was told i'd hear back soon, thought every thing went good but received a basic not interested in you email the next day.
Interview Questions
Other Details
The interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Apr 6, 2012
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5.0
Very Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Apr 2012 in Macon, GA (took a day)
Geico is a load of crap. They have a high turnover not b/c the don't hire qualified people but b/c the treat them like crap when they get there. I went in for testing and did not pass I have a college degree and working on a masters why do I need to test for the job. People suffer from test anxiety I can't teach my self the insurance business in 500 secs (that's how long the give you to learn a system). Make sure you learn how the system works.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Mar 23, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 1 week)
I applied online, and then next day got a call from the HR to schedule a phone interview. The phone interview went well, and then i was called in for a 1:1 interview, that went well also, 3 days later I was called in for a role play. I think i did well but then I got an email that right now I wasnt accepted for the position
Interview Questions
Other Details
I Applied Online and the interview consisted of a Skills Test, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Feb 7, 2012 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Tucson, AZ (took 1 week)
(Note: Experiences may change from location to location.)
After the job application, GEICO got back to me the next day to schedule a phone interview. The interview is relatively basic, asking rather generic questions. Upon completing that, they take about a day to get back to you again to schedule an in person interview. It should be noted that this may take two days, or is just one very long day (9-4 or so). This includes a typing proficiency exam, multitasking exam, personality test, one on one interview, roleplay exercise, job shadowing, and an interview with the manager of the department. Your hiring specialist may neglect to ask if you need a break; if you need one, ask. It isn't something that should affect your hiring status. The manager offered me a position upon the conclusion of the interview, and the manager's interview was relatively informal by comparison to the interview with the hiring specialist.
Interview Questions
Negotiation Details
The position's salary and benefits package are fixed. There is no salary negotiation at this level.
Other Details
The interview consisted of a Skills Test, a Personality Test, a Drug Test, a Background Check, a 1:1 Interview and a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Dec 15, 2011 — 1 of 1 people found this helpful
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Woodbury, NY (took 2 weeks)
Applied after receiving information from a college recruiter, received a phone interview shortly after. pretty basic (past experiences etc...) then got a request for a 1 on 1 at Woodbury NY. Before the interview they gave me a skills test that took 45 mins of which i was not expecting as the hr rep on the phone interview never mentioned it. After that they gave me my one on one interview as i passed the first skills test. I passed the interview and came back the next week for another skills test which i passed, they then asked me to observe some one on the job then gave me a final face to face interview where i found out they were interviewing me for the Claims rep position and not the Liability Claims position! I told them straight out and showed them the Emails I received from them explaining that I applied and thought i was being interviewed for the liability claims position which has a much higher salary than the claims position. interview ended right then as they were interviewing me for a position I had no desire for.
Over all they have a lengthy extensive and unprofessional interviewing process, and are very unorganized!
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Oct 16, 2011 — 2 of 2 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Aug 2011 in Dallas, TX (took a day)
Recruiter called several times and finally caught up with her. Asked general questions about your application and your past specific jobs and your role, etc. SHe went over the job requirements, hours, pay,training as if to offer the job. She said they would be in contact by mail or phone call to advise if one would go to the next step. Unfortunately my honesty probably ruined my chances, I was told after by an acquiaintance who had worked there in the past, they are really strict on attendance and punctuality. I was honest and told them yes I had missed days at past job due to bad case of pneumonia , not sure if this was real reason but that was my experience.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Liability Claims Representative at GEICO
Posted Sep 26, 2011 — 1 of 2 people found this helpful
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5.0
Very Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Fredericksburg, VA (took 3 weeks)
Very long and difficult interview process. They throw you right into simulations and observations. Thought I did very well with everything, but didn't get a job offer. Only took them a couple of hours after my final interview to send me a generic email saying no.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
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