GEICO Interview Questions in Macon, GA

Updated Aug 30, 2014
Updated Aug 30, 2014
43 Interview Reviews

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  1. 1 person found this helpful  

    Emergency Road Service Representative/Claims Service Representative Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online. The process took 2 weeks - interviewed at GEICO in July 2010.

    Interview Details

    three step process, first interview- go in for the computer simulation test and typing test, second is a role playing simulation to test your customer skills, finally an interview with management. you also get to shadow someone (watch them) to see if you will like the job. Everything can be done in a week or sometimes a few weeks.

    Interview Questions
    • role playing isn't easy, make sure you stay calm and concentrate, hardest question is do you for see any problems in call center environment? they let you watch someone first to see if you would like it. you wont role play as a geico employee, they will give you a company and some of the facts and then they call you from a different room, so you get an actual phone style role play.   View Answer
    Negotiation Details
    they just tell you what the position and pay is and you take it or leave it, if you have previous experience they may offer something else
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Claims Service Representative Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online. The process took 1 week - interviewed at GEICO in February 2013.

    Interview Details

    After filling out my application, I got a call with in about a week. The interview was tough, but definitely prepared me for my job. Everyone I spoke with throughout the day long process was very pleasant and nice

    Interview Questions
    • "Where do you see yourself in 5 years?"   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Liability Claims Representative Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online. The process took 1 week - interviewed at GEICO in October 2013.

    Interview Details

    The hiring process at GEICO was long and tedious. I arrived at 9am for a computer-based assessment. The assessment consisted of typing a paragraph as accurately and as fast as you could and a listening/data entry activity. The listening/ data entry activity consisted of listening to callers and filling in forms based on the callers needs. It sounds easy, but it can be frustrating when you have multiple callers calling at one time. However, that was the easy part of the process. If you pass that, you go on to the next part--the interview. The interview was weird. I was interviewed by a young lady with a tongue ring, who did not give me any eye contact. The questions all started off with, "Tell me a time when you..." This lasted for close to an hour, but it felt like eternity. Oh, and she typed all my answers, so all I heard was typing as I was answering her questions. Then, I had to wait for a long time before going to the next portion of the screening--roll call. That was hell. You're placed in a room by yourself. You're given about 20 minutes to read over all the documents. Once the 20 minutes are up, you have to answer fake calls, remembering all the information you read, while filling out the right forms, etc. You definitely need to be good at multitasking. That's the part that I did not pass, so I did not get the job. She told me that she liked me and that I did really well on the first two parts and that I could apply again in 6 months...yeah right. Too much work for something I'm not even passionate about.

    Interview Questions
    • What was unexpected was the fact that it wasn't a conversation but more so an interrogation. There was no eye contact. She typed everything I said, and all the questions started off with "Tell me a time when you..." I really had to think fast.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
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  5.  

    Systems Engineer Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online. The process took 2+ weeks - interviewed at GEICO in March 2009.

    Interview Details

    There is a pretty intense entry exam that test your multi-tasking skill as well as your error-free typing skills. There were 18 people that went in on the first interview day there and 4 passed, so its pretty intense. If you get pased that its just meeting with the manager and doing a shadow like sit with to see if you like the job.

    Interview Questions
    • The most difficault question was just related to the entry exam, everything else was simple in conparison.   Answer Question
    Negotiation Details
    No negotiation, I took what was offered as it was a good solid offer.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6.  

    Claims Representative Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online - interviewed at GEICO in August 2013.

    Interview Details

    Very simple. Completed application online. Received phone interview, and was invited to take assessments.

    Interview Questions
    Reasons for Declining

    Distance

    Declined Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied through an employee referral. The process took 5 days - interviewed at GEICO in February 2010.

    Interview Details

    The process moved really fast for me. I had a tough phone interview in which they asked me many questions about being hard-working and punctual. That's a big deal there. I didn't think I passed it. Then I got an offer for another interview about two days later. I had a role play and a manager grilled me in another interview. Pay close attention to the current workers when you sit with one. Ask them about the job. If you ask the right questions, you'll see the true work environment. The company can sometimes show a glossier version of the work than the truth. Before you apply, know the daily workings of a call center. It is not an easy or fun work environment.

    Interview Questions
    • They asked about your work schedule preferences. I advise you to be honest. I told them I would not work on Sunday. I never had to. i was grilled about my willingness to work on Saturday. Be prepared to answer honestly about that.   Answer Question
    Negotiation Details
    There were no negotiations.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  8. 1 person found this helpful  

    Supervisor Leadership Program Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied through college or university. The process took 3 weeks - interviewed at GEICO.

    Interview Details

    The phone interview is all bout leadership potential. Make sure you're prepared to talk about leadership experiences you've had and your thoughts/approaches to leadership. Customer service experience is important here too. Have a good story for dealing with an upset customer.

    Interview Questions
    Reasons for Declining

    Atlanta > Macon

    Declined Offer
    Positive Experience
    Average Interview
  9.  

    Emergency Roadside Service Dispatcher Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online. The process took a day - interviewed at GEICO in July 2013.

    Interview Details

    Interview process is not hard. You start by taking a computer based test. The test is not hard just put the appropriate information in the right fields. Then try to type a paragraph word for word. Next you will talk to an interviewer who will ask you situational questions. Stay calm and be as specific as possible when answering the questions.

    Interview Questions
    • The questions I was asked were fairly basic situational questions. The interviewer is trying to see how you think and whether or not you can possibly do the job.   View Answer
    No Offer
    Average Interview
  10.  

    Sales Representative Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied online. The process took 4 days - interviewed at GEICO in April 2012.

    Interview Details

    I applied online for a position in sales and received a call about an hour later and did a very short phone interview (what is your state lisence number, what are you expecting to make an hour, etc...) and set a time to come in for a one on one interview. The first part of the interview was a typing test, followed by a questionare that basically gauges your morality and work ethics. When I passed those two things I was called in for a brief one on one interview where I stated my previous work expirience and why I wanted to work for Geico. After that there was a role playing interview. That did not go so well for me. The lady who was assigned to me said that I was too nice and not pushy enough for sales (even though I already had my state lisence and had been selling personal insurance for over a year) and she thought I would be better suited to customer service. May I just say that selling insurance (something people are legally required to have) is a little different from selling overpriced car washes (something no one really needs) and I think the role playing part of the interview should be a little more realistic. She offered me a position, but the only openning was working nights, which is apparently pretty standard for first time hires with Geico, so I declined.

    Interview Questions
    • Do you see yourself with Geico in 5 years?
      (I believe Geico has a pretty high turnover rate, which is probably why they are hiring ALL THE TIME. So this question threw me off. I found out later that the longer you have stayed at the same job previously, the more they want you.)
        Answer Question
    Reasons for Declining

    The Geico office was 45 minutes from my house and I did not want to work nights that far away.

    Declined Offer
    Neutral Experience
    Average Interview
  11.  

    Claims Supervisor Interview

    Anonymous Interview Candidate  in  Macon, GA
    Anonymous Interview Candidate in Macon, GA
    Application Details

    I applied in-person. The process took 2 days - interviewed at GEICO.

    Interview Details

    You apply, then are called in for a pre-screening interview. They then give you a typing skills test, then a personality test. There is then a role play, depending on what job you are aplying for. if all of this is passed, then you go on to another interview with the department in question, where the hiring decision is made,

    Interview Questions
    Negotiation Details
    No negotiations.
    Accepted Offer
    Positive Experience
    Difficult Interview

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