GEICO

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GEICO Service Counselor Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

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Interview Experience  

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Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Very Easy Interview

Service Counselor Interview

Service Counselor
Macon, GA

I applied online and the process took 1+ week - interviewed at GEICO in March 2010.

Interview Details – You will initially have an skills test to show your typing speed and accuracy. Make sure you take your time you will have two times to complete it but the goal is to do better on the second time because it shows you learn from mistakes. Next you will have a role playing situation to show you customer service skills such as how you respond and how well you listen to the caller. Finally you will meet with a supervisor from your department if you are successful in the pre-screening and they will tell you the hours and the pay and ask if you will accept the position. Once accepted they send you to a two week paid licensing training that prepares you for the state insurance licensing test once all completed successfully you will begin training for your position for about 2-3 months before you will officially start working.

Interview Question – No questions really asked just be cautious when taking the pre-screening to make sure all is done best as possible.   Answer Question

Negotiation Details – No room to negotiate, you may be given a choice of hours but the pay is firm.


No Offer

Neutral Experience

Average Interview

Service Counselor Interview

Service Counselor
Poway, CA

I applied online and the process took 1 week - interviewed at GEICO in October 2009.

Interview Details – Get the call to interview, go in to the one on one, and if they like you, you come back for the computer test portion of the hiring process.

Interview Question – What kind of business environment are you looking to work in?   View Answer


Accepted Offer

Positive Experience

Difficult Interview

Service Counselor Interview

Service Counselor

The process took 2 days - interviewed at GEICO in October 2011.

Interview Details – Interview process 2 days long, 6 hours per day. So, be prepared to be there all day and bring a snack!

Interview Questions


Accepted Offer

Neutral Experience

Very Difficult Interview

Service Counselor Interview

Service Counselor

I applied online and the process took a day - interviewed at GEICO in October 2010.

Interview Details – I posted my resume on Monster and got an email to apply. i applied and received a date to come in to be tested. its on Tuesday wish me luck.

Interview Question – What can yo provide to Geico?   Answer Question

Negotiation Details – Study up!!

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