GEICO TCR I Interview Questions & Reviews

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TCR I Interview

Anonymous Interview Candidate  in  Lakeland, FL
Anonymous Interview Candidate in Lakeland, FL
Application Details

I interviewed online. The process took 2 days - interviewed at GEICO in March 2009.

Interview Details

There are two sets of interview. The first is a face to face interview with two supervisors who currently overseas teams for that position. They will ask you questions about work load, team help, your flexibility, and go over the basics of what they expect from the people they supervise to give you an idea of what to expect. They may or may not be the supervisors you end up being placed with. These interviews are done in batches-so several interviewees are seen in a day. The two supervisors are usually courtesy and professional during the interview even if they already know you. The purpose of the first interview is to get an idea of how good your verbal skills are and your in person composure is. If you a possible candidate for the position, then there is a second interview wherein your written skills are critiqued and your knowledge of medical insurance standards is tested. You are given a test to see how knowledgeable you are about basic medical coverage, and legal terminology. Lastly, you're given a blank sheet of paper to write out a set of letters-one to an attorney's office and another to your insured policyholder (Yes, GEICO saves money by having you write your letters on the front and back of the same sheet of paper).

Interview Questions
  • The most difficult questions would be those pertaining to how an adjuster would handle specific cases. Each question varied for each interviewee, and each question involved complicated scenarios. You're not expected to know the "correct" answer, but it was a test on how you think. For example: If a mother who is driving a neighbor's car hits her son, what coverages are afforded or denied, and why? Or the question may be changed to: if a mother is driving a friend's car and hits her son while he's driving their family owned car, what coverages are afforded or denied, and why? The interviewee is expected to state all the coverages that could apply and why, and then any possible coverages that may not extend bases on the scenario given by the two interviewing supervisors.   Answer Question
Negotiation Details
There was no negotiation on the wages. And now I know why they ask about your flexibility to work-since this position requires almost all your time (Sunday to Saturday).
Accepted Offer
Positive Experience
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