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GSI Commerce Customer Service Representative Interview Questions & Reviews

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Web: www.gsicommerce.com | HQ: King of Prussia, PA

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Interview questions and reviews posted anonymously by interview candidates.

Difficulty Rating [?] Based on 3 ratings

2.3

“Easy” Interview

Interview Experience [?] Based on 3 ratings

Positive	33%
Neutral	67%
Negative	0%

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1–3 of 3 GSI Commerce Interviews

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3.0

Average Interview

Overall Positive Experience

Received and Accepted Offer

Interviewed Sep 2011 in Melbourne, FL (took 1+ week)

Professional and Pleasant

Interview Questions

Can you tell us about a challenging situation at your last job.

Answer Question

Other Details

I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

3.0

Average Interview

Overall Neutral Experience

Received and Accepted Offer

Interviewed Dec 2010 in Brunswick, GA (took 2 weeks)

The company allows candidates to apply online or at the facility on their computers. After the initial application you will have to go to the site and sit through several computer based tests. You will be told at the end of testing how well you completed the tests. You will then be asked to either retest or setup an interview. You will be called in with be interviewed individually and then called in later to interview with a group. The group will be asked a set of questions and everyone must answer the same questions. You will then be called if they want to hire you.

Interview Questions

Tell me about a time that you had to deal with an unpleasant task at work.

Answer Question

Negotiation Details

schedule

Other Details

I applied In-Person and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.

Helpful Interview?

Yes | No

Inappropriate?

1.0

Very Easy Interview

Overall Neutral Experience

Interviewed and No Offer

Interviewed Nov 2010 (took 3 weeks)

This is still on-going as it has taken three weeks of phone tag trying to get in touch with the HR department who insists they are "so far behind" with the seasonal hiring process. They seem very disorganized and could definitely use a seasonal hiring coordinator to make this a much smoother process and help both parties.