GameStop Store Manager Interview Questions

Updated Jul 14, 2014
Updated Jul 14, 2014
47 Interview Reviews

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Store Manager Interview

Anonymous Interview Candidate  in  New York, NY
Anonymous Interview Candidate in New York, NY
Application Details

I applied online. The process took 3+ weeks - interviewed at GameStop in January 2014.

Interview Details

First I applied online, I was then called for an in person interview with the DM, then a phone interview with a DM from a different area and last a phone interview with the RM. All were very positive.

Interview Questions
  • Examples of good/bad customer service, how you would handle different employee situations etc. pretty standard questions all around.   Answer Question
Negotiation Details
I told them what I was making, they offered a bit more and I accepted.
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for GameStop

  1. 1 person found this helpful  

    Store Manager Interview

    Anonymous Interview Candidate  in  Westland, MI
    Anonymous Interview Candidate in Westland, MI
    Application Details

    I applied online. The process took 1 week - interviewed at GameStop in January 2010.

    Interview Details

    Pretty straightforward interview about background and what if scenarios to start with; evolved into more detailed questions regarding handling of employee issues as well as customer issues. Finally at the end - got technical with details of familiarity with the product

    Interview Questions
    • Wasn't familiar with all gaming platforms at the time   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source - interviewed at GameStop.

    Interview Details

    Softball interview. District manager followed a list of pre generated questions. Did not deviate from that. Seemed to be going through the motions or inexperienced at this. General questions were asked like What is best quality and worst quality?

    Interview Questions
    Negotiation Details
    Negotiated for a slightly higher salary. Nothing difficult. Just asked and based on my experience they accepted.
    Accepted Offer
    Easy Interview
  3.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2+ weeks - interviewed at GameStop.

    Interview Details

    Best to apply through another person, such as a store manager. First interview was with District Manager who assessed understanding of company business model, management experience, and sales skills. Second interview was with another District manager who assessed mainly product knowledge and understanding of stakeholders and customer populations. Third interview was via phone with the Regional Director who asked about preceding areas plus questions about understanding of business plan and focus toward achieving multiple and complex long-term goals. The whole process took about 2-3 weeks from the time my resume and paper application were handed to the first interviewer.

    Interview Questions
    • Nothing complicated or unexpected. Questions about leadership and management behavioral experiences and examples. Most interesting question was about a favorite game and a time or example (roll-play) of how to sell it and about who to sell it to.   View Answer
    Negotiation Details
    Tried to negotiate salary, but was offered a "yes/no" number below expectations.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Store Manager Interview

    Anonymous Interview Candidate  in  Cherry Hill, NJ
    Anonymous Interview Candidate in Cherry Hill, NJ
    Application Details

    I applied in-person. The process took 5 days - interviewed at GameStop.

    Interview Details

    Interview process was pretty straight forward. Basic questions such as "How would you handle a customer complaint?" and "Can you tell me more about your job history with so and so?" Interview lasted roughly 30 minutes.

    Interview Questions
    Negotiation Details
    Was originally offered what I was making at my current job at the time and I declined the offer from Gamestop since there was no point in changing jobs for the same pay. About 10 minutes later I received a call back with a $5,000 increase in the offer, which I accepted.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Store Manager Interview

    Anonymous Interview Candidate  in  Grapevine, TX
    Anonymous Interview Candidate in Grapevine, TX
    Application Details

    I applied through an employee referral. The process took 2 weeks - interviewed at GameStop.

    Interview Details

    Interviewed two different times, once with the district manager and then with a store manager

    Interview Questions
    Negotiation Details
    Very easy
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 5 days - interviewed at GameStop in May 2010.

    Interview Details

    The first interview is done by template, with very by the numbers questions regarding your work ethic and ability to provide customer service. If you are African=American or Hispanic the interviewer will ask you various questions regarding your education, and various other questions they cannot legally ask regarding your living situation and personal life. They will genuinely surprised if you have a degree from any college or university.

    i wish I was joking but I've worked in almost every neighborhood in the city and literally every person of color I have worked with or trained has reported receiving this treatment at some point during the interview process.

    Interview Questions
    • "What is your ideal job, including hours worked per week and pay?"   View Answer
    Negotiation Details
    There was none. I joined the company in 2004 as a minimum wage cashier. The next year I moved up to assistant manager. Then in 2008 I moved up to store manager. In every instance my pay was determined before any conversation had taken place, my choices in every case were either accept the pay or don't move up.

    The annual review scoring structure was changed in 2010 so that no matter how well you do as a salaried manager, you will never get more than a 3% raise per year.
    Accepted Offer
    Neutral Experience
    Easy Interview
  8.  

    Store Manager Interview

    Anonymous Interview Candidate  in  San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I applied through an employee referral. The process took a day - interviewed at GameStop.

    Interview Details

    I knew a District Manager. All i did was make a phone call, i met with him and i was hired.. literally that simple

    Interview Questions
    Negotiation Details
    heres what i can pay you.. OK.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Initially I was hired as holiday help. The interview was brief and informal, mostly a long chat with the manager.

    Interview Questions
    • A lot of people struggle with simple math questions, like if I ask how much 10% off of 70$ is.   Answer Question
    Negotiation Details
    Starting out as a part timer, wages are almost always minimum.
    Accepted Offer
  10.  

    Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was hired in as part time and worked my way up through the company, I never received a formal interview for my current position

    Negotiation Details
    n/a
    Accepted Offer

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