Gaylord Palms Resort

  www.marriott.com
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Gaylord Palms Resort Guest Service Agent Interview Questions

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Guest Service Agent Interview

Anonymous Interview Candidate in Orlando, FL
Anonymous Interview Candidate in Orlando, FL
Application Details

I applied online. The process took 4+ weeksinterviewed at Gaylord Palms Resort in May 2012.

Interview Details

I had a group interview with 5 other applicants interviewing with 3 managers. The questions were "scenario" based, for example, "Give me an example of when you had to deal with a difficult customer/guest, what was their issue and how did you resolve it?" At the end of the interview they pulled everyone but myself out of the room and offered me the position there on the spot.

Interview Questions
Negotiation Details
There was none. It was take it or leave it.
Accepted Offer
Positive Experience
Average Interview

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