Geek Squad Interview Questions & Reviews
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Updated May 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 Geek Squad Interviews | Sort by |
Geek Squad Deputy of Counter Intelligence at Geek Squad
Posted May 4, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 (took a day)
Situational interview process; 2 panelists;
Negotiation Details
pay
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Geek Squad CIA at Geek Squad
Posted Feb 26, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Hartsdale, NY (took 2+ weeks)
The hiring interview (All of Best Buy) consisted of a online application, whioch had a green for go or red for no go status. After that there was a phone interview 2 days later. It was pleasnt. Why do u want to work with best buy, where do u live, do u have a valid way of getting here?
Next was in interview with the Sup/ manager of the Department i applied for. Consisted of a skill test in computers, a personality test with ther manager and then a group interview with other applying members.
Last interview was with the GM/ General Manager (If you get here, 90% you in the game :D ) this was a strictly !:! and it was nice. Same questions asked in the phone interview as well as some personal things added on there.
Interview Questions
Negotiation Details
The negotiation was loose. They play a dirty game here. Influentially i was screwed with promises and was never under my contract and it turned fulfilling.
only advise. Aim high but respectful for your position and then negotiate down.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales Representative at Geek Squad
Posted Jul 18, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Aug 2009 in Los Angeles, CA (took a day)
There is a Survey you take when applying online. If you get a phone call if they like your responses. You get called in for a three tier interview. A interview with a supervisor, a manager and then with the general Manager. If they like you they will offer you a position and will ask you to do a drug test. if your tests come out clean, then you start to work the following week.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Counter Intelligence Agent at Geek Squad
Posted Mar 8, 2011
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3.0
Average Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Manhattan, KS (took 1+ week)
Quite honestly they take themselves a bit too seriously during the interview process for a retail job. At no points was I questioned about computers or technology, even though the job I applied for (and was offered) was a repair position. The process is simple enough, one phone interviews with three in person interviews (the third interview is just a job offer), but takes the span of ten or so days. After the final interview you have 24-48 hours to submit to a drug test.
Interview Questions
Negotiation Details
You CANNOT negotiate. The offer is take it or leave it.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Geek Squad Counter Intelligence Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
CIA at Geek Squad
Posted Jun 18, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 1 week)
Started out with a phone interview, then followed up with 3 interviews
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Personality Test and a Drug Test.
More Geek Squad CIA Interviews
Helpful Interview?
Yes |
No
Inappropriate?
CIA at Geek Squad
Posted May 10, 2010
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2008 in Springfield, OH (took a day)
Interview consisted of a one on one interview with the general manager, no technical questions were asked, just vague questions on previous experience and if I had sales experience.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More Geek Squad CIA Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Counter Intelligence Agent at Geek Squad
Posted Apr 12, 2010
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Feb 2010 in Brentwood, MO (took 3 weeks)
I filled out an online application for a GeekSquad CIA position, which was very standard (past employment, education, Unicru personality test, etc.), and was called in for a group interview about three weeks later. There were about two dozen people at the interview, and we had all applied for different positions within Best Buy. We were arranged in a circle and asked to introduce ourselves and to tell everybody who our favorite superhero was and why. After several more "quick-on-your-feet" questions, we were asked what we would be interested in doing if we were hired (which perturbed me a bit, since I had applied for a specific position, and I assume everybody had as well, but we were all initially lumped together). We were then split into smaller groups, and I went with the GeekSquad group. We went over to the GeekSquad counter and did some roleplaying - one applicant as a customer, one as an employee, and one to critique the interaction. I assumed that the best way to get noticed by the interviewers would be to volunteer to be the mock employee, so I did, and I think I did a fairly good job answering the fake question I was dealt. We were short on time, so everybody in our group only got to play one role. We finished and met back up with the rest of the groups and were asked one last "quick-on-your-feet" question (What is your favorite word and why), and were told that we'd be called for a second interview if they were interested. Two days later (a Friday) I was called and an interview was scheduled for the following Tuesday. It was a two-on-one interview with a floor manager and the head of the GeekSquad "precinct". I was asked to talk about myself, about my experience with computers, how I would go about explaining tech stuff to customers, why I wanted to work at Best Buy, etc. Standard stuff. I was then asked to leave the room for a bit. The GeekSquad guy then came and got me, and we scheduled a third interview for the following Friday. This interview was a one-on-one with the general manager, and he asked me to tell him a little about myself, and the only other scripted question I can recall him asking was about how I feel about theft. He then offered me a job.
Interview Questions
Negotiation Details
No, it didn't seem like there was any room for negotiation - the general manager was quite adamant that they simply didn't hire people on a full-time basis, but that if I worked hard, I could be promoted to a full-time position rather quickly.
I would advise people to consider the fact that so much of a position at GeekSquad is about sales and convincing a customer to buy a particular product or service. Even though I'm A+ certified and have years of experience in technical support, very little of what I do involves actually fixing computers - it's not uncommon for one agent to in back trying to fix dozens of computers at once (a Sisyphean task if there ever was one), while four or five agents are up front with customers (some of whom are quite irate at the length of time that there broken computer has been in the shop), checking in computers and trying to tack on other services. At least that's been my experience. So seriously, consider if that's the kind of job you want, and don't labor under any misconceptions about it.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview, a Personality Test and a Drug Test.
More Geek Squad Counter Intelligence Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Counter Intelligence Agent at Geek Squad
Posted Mar 12, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Brooklyn, NY (took 3 days)
Phone call, 1st interview, General Manager Interview.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Personality Test, a Drug Test and a Background Check.
More Geek Squad Counter Intelligence Agent Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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