Geek Squad Interview Questions

Updated Aug 26, 2015
83 Interview Reviews

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  1.  

    Consultation Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Geek Squad.

    Interview

    Much easier when you already work in the store and are basically being recruited by the DCI, you have to go in for a 1:1 interview with the current DCI, answer a few questions from the packet, but my interview was not normal. It was much easier since I was almost guaranteed the job. Definitely easier to start as a employee in PCs or someone else and sell yourself to the other managers if you do have experience building PCs and so on

    Interview Questions

  2.  

    Advanced Repair Agent Interview

    Anonymous Employee in Fairfax, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Geek Squad (Fairfax, VA).

    Interview

    The interview process was very straight forward. Not only were the questions IT related, they were also situation based. The interviewer asked me questions on my general knowledge of computers and my previous experiences. The interviewer also asked me questions about how I would handle a situation if I were to be in one. Overall, I did not think the interview was very tricky or difficult.

    Interview Questions

    • If a client at the counter was yelling at you because the computer was not properly fixed and there was a long line of clients, how would you handle the situation?   2 Answers
  3.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Geek Squad.

    Interview

    They asked easy behavioral questions. One example of the questions they asked is, "If you could be an animal what would you be?" I got offered position immediately after interview. After the interview, I had to take a simple logic test that didn't seem to matter if you passed or failed. Also, there is two weeks of training and you have to pass training in order to work in Geek Squad Central Dispatch. Not everyone passes training.

    Interview Questions

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  5.  

    Consultation Agent Interview

    Anonymous Employee in Philadelphia, PA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Geek Squad (Philadelphia, PA) in May 2015.

    Interview

    First interview asked basic situational questions. Be prepared with good answers that focus on providing good customer service. This is more of a customer service sales position so keep that in mind.

    Interview Questions

    • Describe a time when you went above and beyond at a job?   Answer Question
  6.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Geek Squad.

    Interview

    Asked of past experience; was incredibly simple. Only asked very simple questions on what I'd done and what I'd like to do in the future. So if you answer honestly and aren't nervous it's no problem.

    Interview Questions

  7.  

    ARA (Advanced Repair Agent) Interview

    Anonymous Employee in Phoenix, AZ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Geek Squad (Phoenix, AZ) in April 2015.

    Interview

    First met with the precinct manager and discussed education, experience, and certifications, along with some standard "Descrbe a situation when..." questions. Next met with the general manager, discussed expectations, and was made an offer.

    Interview Questions

  8.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 6 days. I interviewed at Geek Squad.

    Interview

    I applied online. It took about 35 minutes total. You take a short assessment test which takes about 15 minutes. The same day I was contacted to setup a interview . I had my first out of two interviews the weekend 2 days after that. I'm going in for my second interview with the GM today.

    Interview Questions

    Negotiation

    Haven't gotten there yet

  9.  

    Geek Squad RA Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Geek Squad (Chicago, IL) in January 2015.

    Interview

    Was originally applying for a position on the sales floor at Best Buy again after moving, but was told I had the knowledge to join with Geek Squad. If you can build a computer from scratch and operate base programming, definitely let them know. They'll request you become a geek. Took 2-3 weeks, so be prepared for a long interview process.

    Interview Questions

    • Talk about a situation where... (etc.)   1 Answer
  10.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Geek Squad.

    Interview

    I received a phone call from management asking me to come in for an interview. The GM asked me a few questions regarding job history and my interest in Best Buy. I was offered the position on the spot.

    Interview Questions

  11. Helpful (1)  

    Accepted Offer
    Neutral Experience

    Application

    I applied online. The process took a week. I interviewed at Geek Squad.

    Interview

    Applied online, Called in for two interviews one with the geek squad manager the second with the store manager. Able to ace their interview questioner pack, same as most retailers. Pay negotiation was none existent.

    Interview Questions

    • How would you handle a stressful situation and provide an example.   Answer Question

    Negotiation

    There was no negotiating, the store manager(who stole from the store and was later arrested for the crime) did not budge on his original offer of $9.45 an hour. Only raises came from switching to an ARA position.

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