Genesys Interview Questions

Updated Apr 11, 2015
Updated Apr 11, 2015
45 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. Helpful (1)  

    Business Development Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Genesys (Daly City, CA) in March 2015.

    Interview

    3 Step Interview process

    Initial phone screening with recruiter took about 20 minutes. Basic questions about my current position and why I wanted to work for the company.

    Second phone interview was with a hiring manager a few days later. Questions such as why I wanted to work for the company, why sales, and what I could bring to the position. Took about 30 minutes

    Final Interview was at the headquarters in Daly City. Consisted of three consecutive interviews all lasting approximately 30 minutes. I met with the director of sales, as well as two account executives. Each one of them was very friendly and made the interview process very comfortable. They asked me questions such as why I would be a good fit for the team, and put me in different scenarios and asked me to explain how I would go about finding and gathering information on potential clients.

    Interview Questions

  2. Helpful (1)  

    Accounting Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 weeksinterviewed at Genesys.

    Interview

    Recruiter found me off LinkedIn. Phone interview went really well. Later met with manager to be. Hit it off really well. Last phone interview with VP in Daly City. Very impressed with quality of interviews.

    Interview Questions

    • I was asked why I was looking to leave my previous employer of almost ten years.   1 Answer
  3.  

    Professional Services Consultant Interview

    Accepted Offer
    Neutral Experience
    Difficult Interview
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Genesys.

    Interview

    One technical interview, HR interview, signing paperwork. There were no salary negotiations. The offer was accepted. HR was efficient at hiring. After some months there was a wave of terminations.

    Interview Questions

    • Technical questions were hard, but possible to answer for engineer with good working experience.   Answer Question

    Negotiation

    Accepted with no negotiations.

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  5.  

    Account Manager Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at Genesys.

    Interview

    I was fortunate to know several people working at Genesys when I applied to the job opening I was seeking.
    The process was in three steps: An interviewer with the VP of the Region, the Managing Director of the Sub-Region and the World-Wide SVP/EVP for Sales. The people I knew well were the first two, so basically after my conversations with them, I know that the position was mine.

    Interview Questions

    • Fortunately I did not have an unexpected question pop-up during my interview.   Answer Question

    Negotiation

    It was very simple, since I was being hired by people I knew very well from prior employments.

  6.  

    Strategic Sourcing Specialist Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4+ weeksinterviewed at Genesys (Salt Lake City, UT) in January 2015.

    Interview

    I had two face to face interviews and three phone interviews. Very accommodating and well organized process. Enjoyed meeting with and talking to everyone I met. Did not feel like I was being put on the spot and was made to feel comfortable. Good opportunity to have open discussion about the company needs and the nature of the position. Was not asked irrelevant or tricky questions. Very straight forward process.

    Interview Questions

    • Questions on previous experience developing procedures. How my current experience is relevant to the position.   Answer Question
  7.  

    Corporate Services Administrator Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Genesys in January 2015.

    Interview

    The interview process was thorough but a pleasant experience. There were a total of 3 interviews in all. At first the local HR recruiter did an over the phone screening for approx 30 mins. A few days later the hiring manager did an over the phone interview. Finally about a week later there was an in person interview with HR, select number of team members and a video conference with the hiring manager that is located at a different office. About a week later I received an offer and accepted.

    Interview Questions

    • Describe one stressful situation you have encountered in your previous positions and what was the out come?   Answer Question
    • Why are you looking for, and leaving your current position?   Answer Question
    • What kind of impact will you bring to the team?   Answer Question
  8.  

    Operations Analyst Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Genesys (Salt Lake City, UT) in January 2015.

    Interview

    I had two interviews. One with the hiring manager in Salt Lake City office and the other was with the director at San Francisco office. Questions asked were very effective. They asked all the right questions to accurately evaluate my potential for the job. There was no panel interview and I was very happy about that. The one-on-one interview I had with Genesys was very personable, easy going and I felt very comfortable and relaxed.

    Interview Questions

    • What is Operations to you?   1 Answer
  9.  

    Senior Software Engineer Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Genesys (North Charleston, SC) in September 2014.

    Interview

    Totally 4 rounds of phone screening followed by 2 rounds of skype interview. The first skype interview was a panel interview with the team. The second skype was with the manager.

    Interview Questions

    • All of the questions were mostly based on my previous jobs..   1 Answer
    • What kind of changes would you bring into the team?   1 Answer

    Negotiation

    Not much of negotiations. . Salary was less but I accepted since my job was on pure genesys and felt I must belong here

  10.  

    Senior CTI Engineer Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Genesys (New York, NY) in September 2014.

    Interview

    Initial round with HR, second round with Director and hiring manager and third round with an tech architect.

    Not very difficult if you have thorough understanding of the basics of framework.
    Was also asked about experience related to other than Genesys like development work, unix knowledge and views on emerging technologies.

    Interview Questions

    Negotiation

    None, but I wanted to be in Genesys so I didn't really push hard.

  11.  

    Senior Recruiter Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source – interviewed at Genesys in August 2014.

    Interview

    Went smoothly - had previous connections at Genesys and my contact was already privy to my work history/results with supporting their hiring managers and their comments were also positive. Was treated fairly!

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