Genesys Interview Questions

Updated Mar 25, 2015
Updated Mar 25, 2015
42 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Accounting Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeksinterviewed at Genesys.

    Interview Details

    Recruiter found me off LinkedIn. Phone interview went really well. Later met with manager to be. Hit it off really well. Last phone interview with VP in Daly City. Very impressed with quality of interviews.

    Interview Questions
    • I was asked why I was looking to leave my previous employer of almost ten years.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Professional Services Consultant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Genesys.

    Interview Details

    One technical interview, HR interview, signing paperwork. There were no salary negotiations. The offer was accepted. HR was efficient at hiring. After some months there was a wave of terminations.

    Interview Questions
    • Technical questions were hard, but possible to answer for engineer with good working experience.   Answer Question
    Negotiation Details
    Accepted with no negotiations.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  3.  

    Account Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Genesys.

    Interview Details

    I was fortunate to know several people working at Genesys when I applied to the job opening I was seeking.
    The process was in three steps: An interviewer with the VP of the Region, the Managing Director of the Sub-Region and the World-Wide SVP/EVP for Sales. The people I knew well were the first two, so basically after my conversations with them, I know that the position was mine.

    Interview Questions
    • Fortunately I did not have an unexpected question pop-up during my interview.   Answer Question
    Negotiation Details
    It was very simple, since I was being hired by people I knew very well from prior employments.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Strategic Sourcing Specialist Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied through an employee referral. The process took 4+ weeksinterviewed at Genesys in January 2015.

    Interview Details

    I had two face to face interviews and three phone interviews. Very accommodating and well organized process. Enjoyed meeting with and talking to everyone I met. Did not feel like I was being put on the spot and was made to feel comfortable. Good opportunity to have open discussion about the company needs and the nature of the position. Was not asked irrelevant or tricky questions. Very straight forward process.

    Interview Questions
    • Questions on previous experience developing procedures. How my current experience is relevant to the position.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Corporate Services Administrator Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Genesys in January 2015.

    Interview Details

    The interview process was thorough but a pleasant experience. There were a total of 3 interviews in all. At first the local HR recruiter did an over the phone screening for approx 30 mins. A few days later the hiring manager did an over the phone interview. Finally about a week later there was an in person interview with HR, select number of team members and a video conference with the hiring manager that is located at a different office. About a week later I received an offer and accepted.

    Interview Questions
    • Describe one stressful situation you have encountered in your previous positions and what was the out come?   Answer Question
    • Why are you looking for, and leaving your current position?   Answer Question
    • What kind of impact will you bring to the team?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Operations Analyst Interview

    Anonymous Interview Candidate in Salt Lake City, UT
    Anonymous Interview Candidate in Salt Lake City, UT
    Application Details

    I applied online. The process took 2 weeksinterviewed at Genesys in January 2015.

    Interview Details

    I had two interviews. One with the hiring manager in Salt Lake City office and the other was with the director at San Francisco office. Questions asked were very effective. They asked all the right questions to accurately evaluate my potential for the job. There was no panel interview and I was very happy about that. The one-on-one interview I had with Genesys was very personable, easy going and I felt very comfortable and relaxed.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Senior Software Engineer Interview

    Anonymous Interview Candidate in North Charleston, SC
    Anonymous Interview Candidate in North Charleston, SC
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Genesys in September 2014.

    Interview Details

    Totally 4 rounds of phone screening followed by 2 rounds of skype interview. The first skype interview was a panel interview with the team. The second skype was with the manager.

    Interview Questions
    • All of the questions were mostly based on my previous jobs..   View Answer
    • What kind of changes would you bring into the team?   View Answer
    Negotiation Details
    Not much of negotiations. . Salary was less but I accepted since my job was on pure genesys and felt I must belong here
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Senior CTI Engineer Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Genesys in September 2014.

    Interview Details

    Initial round with HR, second round with Director and hiring manager and third round with an tech architect.

    Not very difficult if you have thorough understanding of the basics of framework.
    Was also asked about experience related to other than Genesys like development work, unix knowledge and views on emerging technologies.

    Interview Questions
    Negotiation Details
    None, but I wanted to be in Genesys so I didn't really push hard.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Senior Recruiter Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at Genesys in August 2014.

    Interview Details

    Went smoothly - had previous connections at Genesys and my contact was already privy to my work history/results with supporting their hiring managers and their comments were also positive. Was treated fairly!

    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 4+ weeksinterviewed at Genesys.

    Interview Details

    Interview with RVP Sales for Region. Very specific on selling strategy and experience in call center space. I had to speak to the selling methodology as well as technical background - focus on the fact that the Genesys sale is a technical sale require a lot of integration.

    Interview Questions
    Accepted Offer
    Average Interview

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