Genesys Telecommunications Interview Questions & Reviews
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Updated Apr 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Average” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Genesys Telecommunications Interviews | Sort by |
Software Engineer at Genesys Telecommunications
Posted Apr 29, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2010 in Chennai (India) (took a day)
the first round consisted of about 20 mins - basic aptitude questions (mathematics, english, logical reasoning) - there were 2 batches each of 15 people.
the second round was a technical interview - 2 panel member, as i was interviewing for Software QA Engineer my questions were very specific to QA - explain methodologies, different models, OSI network layers, efficiency of different testing models, asked me to write test cases/scenarios for any arbitrary scenario. one weird questions (at least it seemed at that moment) - explain the OSI models in real-time on a laptop; here the trick is to explain TCP/IP, network protocols and application and presentation layers.
there were a lot of logical puzzles to be solved.
third round was a senior managers round - 2 panel interview. again logical puzzles, entire work profile (where i was working earlier), what makes me look for other opportunities, growth expected - one main question - are you willing to work in Chennai (INDIA) for the next 2 years.
fourth round - HR process, nothing very grilling - basic questions about background, educational details, what do i expect of this company, willing to work in Chennai (again asked).
after 20 days i got the offer and accepted it.
Interview Questions
Negotiation Details
no negotiations as i joined when i was only 8 months experienced in another job.
Other Details
The interview consisted of a 1:1 Interview, a Group/Panel Interview and a Skills Test.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Marketing Manager at Genesys Telecommunications
Posted Jan 5, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Feb 2010 in Daly City, CA (took 5 months)
Received voice message from hiring manager. Called back and spoke for one hour. Then waited a few weeks for more telephone interviews. Then waited. And waited. And hen a few months later was brought in for face to face interviews woth team of four people, each one a seperate 30-minute interview. Then asked for references. Then offer was made and we negotiated, but not much room on salary.
Interview Questions
Reason for Declining
Turned down offer due to more compelling offer from another company.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Genesys Telecommunications
Posted Aug 30, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Aug 2010 in Washington, DC (took 2 days)
Excellent introduction and discussion, had all of the expereince and knowledge. Decided to to with a competitors employee to gain marekt intel.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Principal Solutions Engineer at Genesys Telecommunications
Posted Feb 23, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2008 in Frimley, England (United Kingdom) (took 1+ week)
Interview process was typical of a sales position - very personality-centric, with conversational style of acquiring information about experience. Genesys clearly put a lot of work into preserving their culture and were clearly ensuring that candidates had the "right fit".
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Sales at Genesys Telecommunications
Posted Feb 16, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2008 in San Francisco, CA (took 2 weeks)
Called by recruiter. Screened by manager. No offer because of last minute hiring freeze.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview and a 1:1 Interview.
More Genesys Telecommunications Sales Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Consultant at Genesys Telecommunications
Posted Oct 29, 2009
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1.0
Very Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2009 in Melbourne (Australia) (took 1 week)
I was contacted by the a recruiter who said they had received my name as a potential person Genesys was interested in hiring. When speaking to the head of the Prof Services arm he said they email around to their consultants to ask for recommendations of people who would be potential candidates to hire. It was all fairly informal, we discussed what their company strategy was moving forward, the type of work, the culture of the organisation and some initial pay expectancies
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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