Genpact

  www.genpact.com
  www.genpact.com

Genpact Customer Service Representative Interview Questions

4 Interview Reviews

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Customer Service Representative Interview

Anonymous Interview Candidate in Ann Arbor, MI
Anonymous Interview Candidate in Ann Arbor, MI
Application Details

interviewed at Genpact in February 2013.

Interview Details

The interview was pretty standard with nothing that really caught me off guard. I was told that parking was hard to find and that I should arrive early, which was true. The interview took about a half hour and covered basic questions about my past work experience. We started talking pretty informally about my experience, so it was pretty relaxed and I wasn't very nervous. Overall, it was pretty good.

Interview Questions
  • Are you comfortable with your calls being recorded?   View Answer
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Genpact

  1.  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Hyderābād (India)
    Anonymous Interview Candidate in Hyderābād (India)
    Application Details

    I applied through a staffing agency. The process took a dayinterviewed at Genpact in September 2012.

    Interview Details

    Interview not held properly. It held as taking a bunch of labor to do labor work. Is it the standards that the company maintains.

    Interview Questions
    No Offer
    Negative Experience
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Alabang (Philippines)
    Anonymous Interview Candidate in Alabang (Philippines)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Genpact in August 2012.

    Interview Details

    The Hiring Process is organized but too long. Hiring process can take the whole day from waiting for your name to be called out, being interviewed and be tested for your communicative skills. If ever you fail the test, there are instances, you will be given a retake. When you pass, you will personally be interviewed by the head of the hiring team. After that, they will schedule for your final interview at that same day after the long wait.

    Interview Questions
    • Are you alright with Sales? Are you willing to sell the company's product?   View Answer
    • How will you push yourself to overpass your previous sales quota?   View Answer
    No Offer
    Positive Experience
    Difficult Interview
  3.  

    Customer Services Representative Interview

    Anonymous Interview Candidate in Jaipur, Rajasthan (India)
    Anonymous Interview Candidate in Jaipur, Rajasthan (India)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Genpact in June 2012.

    Interview Details

    qualification, extra commanded subject, mostly commanded subject, extra knowledge of computer, future planning of working with company,
    no. of interviews are 5.

    Interview Questions
    • what benefits are you give the company?   View Answer
    No Offer
    Neutral Experience
    Difficult Interview

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