Work in HR? Unlock Free Profile

Genpact Interview Questions & Reviews in United States

Updated Jul 29, 2014
All Interviews Received Offers

Getting an Interview  


Interview Experience  


Interview Difficulty  

Average Difficulty
16 candidate interviews Back to all interview questions
Relevance Date Difficulty

No Offer

Negative Experience

Very Easy Interview

Vice President Interview

Vice President
New York, NY

I applied through a recruiter - interviewed at Genpact in June 2014.

Interview Details – Started off with a third party recruiter reaching out to me and setting up a meeting with Genpact recruiter. A time was setup with Genpact 1st Round, the interviewer never showed up, highly unprofessional and arrogant behavior.

Upon discussion, a second round was setup with someone in India. Again a highly unprofessional interview that lasted 10 minutes because the guy had to go to another meeting. Could not ask the right insightful questions which demonstrated a severe lack of industry knowledge. Thats it, then I never heard from them, yes/no nothing. I followed up numerous times. Highly unprofessional, lack of knowledge and incompetent discussions. I would not recommend this firm to anyone seeking real growth opportunities. I can just imagine, how unstructured it may be from inside after initial conversations.

Interview Question – Nothing the interviewers did not have the depth of knowledge to ask any meaningful and insightful questions. Its a BPO at the end of the day.   Answer Question

Accepted Offer

Neutral Experience

Average Interview

Senior Manager - Reengineering Interview

Senior Manager - Reengineering
Austin, TX

I interviewed at Genpact in July 2011.

Interview Details – It is a company who is still trapped in the 80s, and for that matters, they are focused on "Reengineering" and Lean/Six Sigma tools, so expect theoretical questions such as what is Lean, what are the differences between Lean and Six Sigma. Also, you should expect a deep dive into your resume, so be prepared to have all your stories ready.

Interview Question – Why should we hire you?   Answer Question

Negotiation Details – HR will call you and you can negotiate the offer with them. If there is no agreement, they might call you again.

Accepted Offer

Positive Experience

Difficult Interview

Recruiting Manager Interview

Recruiting Manager
Cincinnati, OH

I applied through a recruiter and the process took 1+ week - interviewed at Genpact in January 2014.

Interview Details – Submit resume via company website and we will contact you!

Interview Question – They are always changing... nothing that a prospective candidate with experience in the given field should be unprepared to answer.   Answer Question

Negotiation Details – It was tough because they pay market expectations... offer was extremely fair because they knew what I wanted up front and that is the offer that was made. No surprises from me so there were no surprises at the offer stage.

No Offer

Positive Experience

Average Interview

Recruiter Interview

Remote, OR

I applied through a recruiter and the process took 2 weeks - interviewed at Genpact in March 2014.

Interview Details – I had multiple phone interviews with Genpact - all went very well and were handled extremely professionally. Unfortunately in the final interview, I was not selected due to another candidate beating me out, but I left with a very positive impression of Genpact as a company.

Interview Question – I was interviewing for a position which I didn't have as much experience in recruiting for those skillsets as I had with other skills. This seemed to be my only weakness.   Answer Question

Declined Offer

Positive Experience

Easy Interview

Vice President/Sales Interview

Vice President/Sales
New York, NY

I applied through a recruiter and the process took 3 months - interviewed at Genpact in November 2010.

Interview Details – 3 phone interviews and 1 face-to-face

Interview Question – What does your book of business look like?   Answer Question

Reason for Declining – Did not like the toughest question.

No Offer

Negative Experience

Average Interview

Customer Service - Online Advertising Interview

Customer Service - Online Advertising
Ann Arbor, MI

I applied through a recruiter and the process took 4+ weeks - interviewed at Genpact in January 2014.

Interview Details – I was emailed by a recruiter named to set up an interview in the Ann Arbor office. So, I went to the office for an interview which was an hour drive, I show up for the interview on time and after waiting a for 30 minutes, the person that was supposed to interview me said that they didn't have me on the schedule. We decided to reschedule it for the week after. The interview was easy going with just questions about my resume. After the interview the interviewer told me that they would like to move me towards the next step which was an assessment which was not that difficult. After submitting the assessment, I was told that I would hear back within a couple of days, however, I haven't heard back from this company and it has been over a month. I believe this company is very unprofessional and unorganized.

Interview Question – Give me an example of some internet applications that you have used.   Answer Question

No Offer

Neutral Experience

Difficult Interview

US GAAP Accountant Interview

US GAAP Accountant
New York, NY

I interviewed at Genpact in November 2013.

Interview Details – 1. HR Round,
2. OPS Rou nd
3. Interraction with Hiring Managers
4. Final discussion

Interview Question – Depends on Hiring Manager   Answer Question

Accepted Offer

Positive Experience

Easy Interview

Customer Service Representative Interview

Customer Service Representative
Ann Arbor, MI

I interviewed at Genpact in February 2013.

Interview Details – The interview was pretty standard with nothing that really caught me off guard. I was told that parking was hard to find and that I should arrive early, which was true. The interview took about a half hour and covered basic questions about my past work experience. We started talking pretty informally about my experience, so it was pretty relaxed and I wasn't very nervous. Overall, it was pretty good.

Interview Question – Are you comfortable with your calls being recorded?   View Answer

No Offer

Positive Experience

Average Interview

Management Lead Interview

Management Lead
Atlanta, GA

I applied online and the process took 2 days - interviewed at Genpact in May 2013.

Interview Details – it was a contract to hire position. there were 2 rounds. one from the guy who was working at client location. and the other one was from a practice head. they both were really nice and made me comfortable during the entire process. the first round was a fit based set of questions and checking the confidence levels. the second one was more to the point and was clearly explained the position details and also was heard patiently of all my experience details.

Interview Question – why are you applying for this position when clearly over qualified?   Answer Question

Declined Offer

Negative Experience

Very Difficult Interview

Accounts Payable Associate Interview

Accounts Payable Associate
New Delhi, IL

I applied through an employee referral and the process took 2 days - interviewed at Genpact in November 2012.

Interview Details – Interview in Genpact needs a lot of patience. Their whole interview process is tough and needs a whole day or 2 days in some cases.

Interview Question – high level communication skill testing was worthless for an accounts profile   Answer Question

Reason for Declining – Profile ddnt matched my Experience

Worked for Genpact? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.