Genpact Interview Questions & Reviews in United States
Getting an Interview
- Popular Job Titles:
- Process Associate (50)
- Business Analyst (33)
- Assistant Manager (17)
- Process Developer (13)
- Consultant (9)
- Senior Associate (7)
- Management Trainee (6)
- Manager (5)
- Vice President (5)
- Accounts Payable Associate (5)
- Associate (4)
- Assistant Vice President (4)
- Software Developer (4)
- BPO (3)
- Financial Analyst (3)
- Process Developer Operations (3)
- Principal Consultant (3)
- Customer Service Representative (2)
- Supply Chain Executive (2)
- Senior Consultant (2)
- Data Analyst (2)
- Customer Services Representative (2)
- Senior Software Engineer (2)
- Assistant Vice-President (1)
- Manager Operations (1)
- Test Lead (1)
- Accountant (1)
- Accounting (1)
- Lead Consultant (1)
- Six Sigma Black Belt (1)
Very Easy Interview
Vice President Interview (Negative Experience; Very Easy Interview)
I applied through a recruiter - interviewed at Genpact in June 2014.
Interview Details – Started off with a third party recruiter reaching out to me and setting up a meeting with Genpact recruiter. A time was setup with Genpact 1st Round, the interviewer never showed up, highly unprofessional and arrogant behavior.
Upon discussion, a second round was setup with someone in India. Again a highly unprofessional interview that lasted 10 minutes because the guy had to go to another meeting. Could not ask the right insightful questions which demonstrated a severe lack of industry knowledge. Thats it, then I never heard from them, yes/no nothing. I followed up numerous times. Highly unprofessional, lack of knowledge and incompetent discussions. I would not recommend this firm to anyone seeking real growth opportunities. I can just imagine, how unstructured it may be from inside after initial conversations.
Interview Question – Nothing the interviewers did not have the depth of knowledge to ask any meaningful and insightful questions. Its a BPO at the end of the day. Answer Question
Senior Manager - Reengineering Interview (Neutral Experience; Average Interview)
I interviewed at Genpact in July 2011.
Interview Details – It is a company who is still trapped in the 80s, and for that matters, they are focused on "Reengineering" and Lean/Six Sigma tools, so expect theoretical questions such as what is Lean, what are the differences between Lean and Six Sigma. Also, you should expect a deep dive into your resume, so be prepared to have all your stories ready.
Interview Question – Why should we hire you? Answer Question
Negotiation Details – HR will call you and you can negotiate the offer with them. If there is no agreement, they might call you again.
Recruiting Manager Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and the process took 1+ week - interviewed at Genpact in January 2014.
Interview Details – Submit resume via company website and we will contact you!
Interview Question – They are always changing... nothing that a prospective candidate with experience in the given field should be unprepared to answer. Answer Question
Negotiation Details – It was tough because they pay market expectations... offer was extremely fair because they knew what I wanted up front and that is the offer that was made. No surprises from me so there were no surprises at the offer stage.
Recruiter Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at Genpact in March 2014.
Interview Details – I had multiple phone interviews with Genpact - all went very well and were handled extremely professionally. Unfortunately in the final interview, I was not selected due to another candidate beating me out, but I left with a very positive impression of Genpact as a company.
Interview Question – I was interviewing for a position which I didn't have as much experience in recruiting for those skillsets as I had with other skills. This seemed to be my only weakness. Answer Question
Vice President/Sales Interview (Positive Experience; Easy Interview)
I applied through a recruiter and the process took 3 months - interviewed at Genpact in November 2010.
Interview Details – 3 phone interviews and 1 face-to-face
Interview Question – What does your book of business look like? Answer Question
Reason for Declining – Did not like the toughest question.
Customer Service - Online Advertising Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 4+ weeks - interviewed at Genpact in January 2014.
Interview Details – I was emailed by a recruiter named to set up an interview in the Ann Arbor office. So, I went to the office for an interview which was an hour drive, I show up for the interview on time and after waiting a for 30 minutes, the person that was supposed to interview me said that they didn't have me on the schedule. We decided to reschedule it for the week after. The interview was easy going with just questions about my resume. After the interview the interviewer told me that they would like to move me towards the next step which was an assessment which was not that difficult. After submitting the assessment, I was told that I would hear back within a couple of days, however, I haven't heard back from this company and it has been over a month. I believe this company is very unprofessional and unorganized.
Interview Question – Give me an example of some internet applications that you have used. Answer Question
Customer Service Representative Interview (Positive Experience; Easy Interview)
I interviewed at Genpact in February 2013.
Interview Details – The interview was pretty standard with nothing that really caught me off guard. I was told that parking was hard to find and that I should arrive early, which was true. The interview took about a half hour and covered basic questions about my past work experience. We started talking pretty informally about my experience, so it was pretty relaxed and I wasn't very nervous. Overall, it was pretty good.
Interview Question – Are you comfortable with your calls being recorded? View Answer
Management Lead Interview (Positive Experience; Average Interview)
I applied online and the process took 2 days - interviewed at Genpact in May 2013.
Interview Details – it was a contract to hire position. there were 2 rounds. one from the guy who was working at client location. and the other one was from a practice head. they both were really nice and made me comfortable during the entire process. the first round was a fit based set of questions and checking the confidence levels. the second one was more to the point and was clearly explained the position details and also was heard patiently of all my experience details.
Interview Question – why are you applying for this position when clearly over qualified? Answer Question
Very Difficult Interview
Accounts Payable Associate Interview (Negative Experience; Very Difficult Interview)
I applied through an employee referral and the process took 2 days - interviewed at Genpact in November 2012.
Interview Details – Interview in Genpact needs a lot of patience. Their whole interview process is tough and needs a whole day or 2 days in some cases.
Interview Question – high level communication skill testing was worthless for an accounts profile Answer Question
Reason for Declining – Profile ddnt matched my Experience
Interviews for Top Jobs at Genpact