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American Express Customer Care Representative Interview Question

I interviewed in Fort Lauderdale, FL and was asked:
"Give a time where you had to complete a task that was difficult or challenging."
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I explained how my previous employer had implement a Sales quota and that it was difficult since I had no sales experience, I explained that with the proper training and ways to offer service it made it more easier to offer products and that I eventually became one of the top performers.
- Interview Candidate on Aug 14, 2012 Flag Response

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