Rogers Communications Interview Question
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Interview Question for Customer Service Representative at Rogers Communications:
Give an example when YOU HAD bad customer experience?
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by Interview Candidate:
The first two answered this terribly wrong as they answered it in a more How THEY would handle bad customer service and not from a customer's point-of-view. As soon as the second guy finished I was completely dumbfounded and needed to clarify that they were looking for a customer's point-of-view