Children's Medical Center of Dallas

  www.childrens.com
  www.childrens.com

Interview Question

Par Interview Plano, TX

Give me a scenario in which you were dealing with an irate

  customer/patient/parent and how did you handle it? what were your steps to resolution
Answer

Interview Answer

1 Answer

0

be calm, let the parent/customer know your willingness to resolve the issue etc. then find the manager to resolve all conflicts to make sure the customer comes back

Interview Candidate on Feb 27, 2013

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