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Kaiser Permanente Medical Transcription and Laboratory Technician III Interview Question

I interviewed in Portland, OR and was asked:
"Give me one example from your past employment history where unusual events created interpersonal conflict and/or impaired customer service (i.e. patient and/or physician), including how you solved these multiple problems, and what was the final outcome."
Tags: behavioral, safety, dynamic teamwork, customer service excellence, equipment failure
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Part of a Medical Transcription and Laboratory Technician III Interview Review - one of 417 Kaiser Permanente Interview Reviews

Answers & Comments

1
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Major equipment breakdown. Give your strategy for problem solving. Give detailed positive final outcome.
- Interview Candidate on Aug 5, 2012 Flag Response
0
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i believe that there's no such conflict things that will occur if you passions on what you are doing. As a proactive person you can instantly think of best solution.
- lhea joy t alon on Aug 10, 2012 Flag Response
0
of 0
votes
i believe that there's no such conflict things that will occur if you passions on what you are doing. As a proactive person you can instantly think of best solution.
- lhea joy t alon on Aug 10, 2012 Flag Response

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