GlaxoSmithKline Customer Service Representative Interview Questions

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Customer Service Representative Interview

Anonymous Employee
No Offer
Positive Experience
Average Interview

Application

I applied online. The process took 1 dayinterviewed at GlaxoSmithKline in October 2009.

Interview

Intial phone interview occured approx. 2 weeks after submitting job application. Invited for an in-person interview a couple of days after that. The in-person interview was a panel interview with a behavioral question format. All of the interviewers were very friendly and easy to talk to. Following the panel, shadowing of a current employee occurred, and, likewise, I found him to be very friendly. Slightly over 2 weeks after the in person interview, decisions were made and I was notified.

Interview Questions

  • Describe a situation where you were under high pressure to meet demands.   Answer Question
  • Describe a situation where you had to relay an unpopular message from the higher ups.   Answer Question
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The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

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