Goodwill Interview Questions & Reviews
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Updated Feb 9, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 29 ratings 
“Easy” Interview
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Interview Experience [?] Based on 29 ratings
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| 1–10 of 29 Goodwill Interviews | Sort by |
Project Specialist at Goodwill
Posted Feb 9, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Sep 2011 (took a day)
Called in for interview. Panel of three people: HR and two directors, one of them being the direct supervisor of the position. Interview lasted less than one hour. Questions were typical behavioral interview questions. They want to know what type of worker you are - are you reliable and dependable. There were no technical questions. Most of the questions were generic and could be found in most interview preparation resources online.
Interview Questions
Negotiation Details
Not much room for negotiating. Very little movement from initial offer, which is a little lower than industry standard for similar positions.
Other Details
The interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Management Staff at Goodwill
Posted Jan 30, 2012
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4.0
Difficult Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 1 week)
initial phone interview was very good what should have been 15 to 20 minutes wound up a 60 minute conversation. The face to face was more like an interrogation process, I felt more comfortable with the director in the room, when he left, I felt uneasy and unsure of myself and the gentlemen left in the room asked repetitive questions, in other words, they asked questions the director had already asked and taken notes on, one can only assume these men cannot read. I have not received an offer as of yet, but I just did the face to face, I am not sure I would accept at this point anyhow, if I got a negative feeling in the interview alone, I am not so sure the environment itself wouldn't be toxic.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Store Salesperson at Goodwill
Posted Jan 19, 2012
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Springfield, IL (took a day)
Applied at the store and was called in for interview a few days later. Short interview, only half and hour or so. MOstly going over my experience, dates etc. showed me the store and various jobs I would be doing. The people seemed nice.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Store Manager at Goodwill
Posted Jan 3, 2012
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 4 days)
The process was so hurried that I got worried about this company. During the interview they spoke about their employees in a condescending tone and suggested they are rather immature and to be treated as such.
They proceeded to tell me things that never actually happened later on. I had a very bad feeling about working there and I was right as it turned out.
Interview Questions
Negotiation Details
Negotiating doesn't exist in Goodwill.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
More Goodwill Store Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Goodwill
Posted Dec 9, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2011 in Tampa, FL (took 2 weeks)
phone interview then 1on 1, waited 2 days they need more references then in 1 week got a e mail saying not interested
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
More Goodwill Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Retail at Goodwill
Posted Nov 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Akron, OH (took 5 days)
The interview process is very straight forward. Goodwill provides excellent communication back and forth about the position and how the interview process will work.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Goodwill
Posted Oct 1, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in New York, NY (took a day)
I applied to an ad posted on Craigslist for a retail management position. Received an email response the next day about arranging an interview. Had the interview 1 week later. Interviewed with 4 members of the Goodwill Management and Human Resources team at the same time in a conference room. Each had questions to ask. However, it felt conversational not so much interrogation like. It went smoothly. Was sent to a retail location to do a store assessment, where I had to observe the store and write down my thoughts about it. Emailed that to them, did the background check, and received a job offer, which was sent to me via email AND told to me over the phone. It was great.
Interview Questions
Negotiation Details
No negotiation.
Other Details
The interview consisted of a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Cashier/Sales Associate at Goodwill
Posted Sep 11, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Seattle, WA (took a day)
I shopped at the Goodwill very often. I got to know the employees. When it came to time I needed to get a job, it was a no brainer to apply where I knew alot of people. I interviewed and was hired on the spot. I got a call for the interview the day after turning in app. Went to the interview 30 minutes later.
Interview Questions
Negotiation Details
There pay scale at entry level is pretty set in stone.
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Senior Amdinistration at Goodwill
Posted Sep 10, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Mar 2010 (took 2 weeks)
Met with both the CEO and the Senior leadership group. The agency and hiring staff were very welcoming. Interview consisted of them sharing information about the organization and appropriate applicant questions. There was lots of concern regarding personality type and wanting the applicant to be the right kind of person to compliment the rest of the leadership team. I did not get the position due to their perception that I was not that right type. I was disappointed that after two long distance trips for an interview and being available for a day long interview process, the CEO did not have the courtesy to call me to inform that I did not have the position BEFORE re-posting the job in the local newspaper. In other words, I found out that I did not get the position by opening the Sunday newspaper.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
E-Books at Goodwill
Posted Sep 5, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2009 in Akron, OH (took a day)
The hiring manager was very friendly and the interview went smoothly. It was just a one on one interview and I filled out a customer service questionnaire that was very simple. The office area is very clean and looks modern. The staff was very friendly and helpful.
Interview Questions
Negotiation Details
I was not able to negotiate.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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