Goodwill

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Goodwill Interview Questions & Reviews

Updated Aug 19, 2014
All Interviews Received Offers

Getting an Interview  

49%
30%
11%

Interview Experience  

61%
22%
15%

Interview Difficulty  

Average Difficulty
181 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Very Easy Interview

Cashier/Sales Associate Interview

Cashier/Sales Associate
East Brunswick, NJ

I applied in-person and the process took 1 week - interviewed at Goodwill in February 2012.

Interview Details – Met with the store manager and discussed my skills. It was all very casual and basic. However, that was a few years ago. I'm told that the hiring and interview process is much more strenuous now, and much more involved.

Interview Question – There was nothing difficult about the interview, and there were no unexpected questions.   Answer Question

Negotiation Details – The starting pay was less than what I was making in my last retail job, but I accepted, principally because the location was convenient, and the schedule flexibility was very good.


No Offer

Neutral Experience

Average Interview

Sales Clerk Processor Interview

Sales Clerk Processor
Troy, OH

I applied in-person and the process took 3 days - interviewed at Goodwill in June 2014.

Interview Details – app for another location called saying they had an opening else where. Went in for interview few days later. Normal question asked, said they had like 8 other people so no clue why they even bother to call me when i app for some where else. Been two month and no call back. See they are hiring for the same job NOT going to reapply.

Interview Question – Just wanted to know if i could drive and work the hours.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Cashier Interview

Cashier
Grand Junction, CO

I applied through an employee referral and the process took 1+ week - interviewed at Goodwill in September 2012.

Interview Details – I turned in my application online with a resume and cover letter attached. A week later, I received a call to schedule an interview. I was on time, and the assistant manager told me to wait 15 minutes while she helped a customer and to meanwhile examine the store's layout. The interview took about an hour. The manager and assistant manager interviewed me together. They asked questions about my academic history, goals in life, and work experience. They had read my cover letter and asked me to expand on my experiences listed there. The second part of the interview consisted of personality-based questions. Both managers were friendly and made jokes to ease the environment of the office. The third part of the interview consisted of me asking the company questions and selling myself as a worker. I was hired three days later and began orientation and paperwork.

Interview Question – "Tell me a funny story about when you taught in South Korea." This was a complete curveball in the interview and was intended to see how quick on my feet and innovative I was. It also added some pressure. I told a brief story and related it back to work.   Answer Question

Negotiation Details – Goodwill offers minimum wage to all non-corporate workers.


No Offer

Positive Experience

Easy Interview

Computer Instructor Interview

Computer Instructor
Tulsa, OK

I applied online - interviewed at Goodwill in July 2014.

Interview Details – The phone call and interview process was very professional and friendly. I never felt uncomfortable, awkward, or nervous. The interviewer was very friendly and courteous. I believe Goodwill would be a great company to work for.

Interview Questions

  • How did I handle a situation when you were behind schedule or deadline?   Answer Question
  • How do you approach people that are difficult to work with?   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Supervisor Interview

Supervisor
Bakersfield, CA

I applied online and the process took 2 weeks - interviewed at Goodwill in August 2013.

Interview Details – I was interviewed by the District manger and Regional manager. Interviews were very nice, very straight to the point questions and they give you time to think about your question. No pressure at all what so ever and they encourage you to ask them questions as well.

Interview Question – None, they ask you the same things every other company does.   Answer Question

Negotiation Details – Their was none


No Offer

Negative Experience

Average Interview

Donation Attendant Interview

Donation Attendant
Denver, CO

I applied online and the process took 5 days - interviewed at Goodwill in June 2014.

Interview Details – Applied online, I got a call back within a week. Interview was at the headquarters in Denver. I waited about 20 minutes until I actually got interviewed. The room I was interviewed in wasn't a very appropriate setting, the lady was wearing dirty jeans and a old t-shirt, and the room was filled with junk and there was trash all over place. Wearing slacks and a button up dress shirt was obviously too much for this interview. The questions were straightforward, and about a month later, I still have not received a call back letting me know if I got the job or not. No worries, I've gotten plenty of better job offers since then.

Interview Question – Tell me about how important customer service is?   Answer Question


Declined Offer

Neutral Experience

Average Interview

Online Media Clerk Interview

Online Media Clerk

I applied online and the process took 3 days - interviewed at Goodwill.

Interview Details – The interview felt more like a conversation with an old friend rather than an interview. Everyone I met there had a positive attitude and seemed very genuine. While I was asked about my work background, what I liked about it and did not, the interview revolved more around what my personality was like to see if I was a good fit with the company.

Interview Question – What experience to you have researching antiques?   Answer Question

Reason for Declining – It is really a shame that Goodwill does not receive more funding. The pay was barely above minimum wage.


No Offer

Negative Experience

Very Easy Interview

Cashier Interview

Cashier
Pacific Beach, CA

I interviewed at Goodwill in July 2014.

Interview Details – I applied online and was emailed and called back the next day. When I went in for the interview, there were two people there, but only one did the talking. She asked me questions about my ideal job, past experience, and whether I had any management experience. I am definitely "overqualified" by my education for the position, which became more apparent in the interview. I feel like I didn't fit the mold of what they were expecting.

Interview Question – Nothing difficult, but she asked me if I had management experience, so I'm not sure why that was asked, since I was just applying to be a cashier.   View Answer


Accepted Offer

Negative Experience

E-commerce Clerk Interview

E-commerce Clerk

I applied through a staffing agency and the process took 5 days - interviewed at Goodwill.

Interview Details – They will hire anyone just to fill a position. As they say, there is no one that can't be replaced. Turn over is very high. The Management staff that does the interviewing acts as though you are bothering them.

Interview Question – No difficult questions. Just basically if you are willing to take the job, it is offered to you.   Answer Question

Negotiation Details – no negotiation...take it or leave it.


Accepted Offer

Positive Experience

Average Interview

Cashier Interview

Cashier
Charlotte, NC

I applied in-person and the process took 1+ week - interviewed at Goodwill in February 2014.

Interview Details – Took about a week to get my interview set up. and about a week in a half to get offered a different Job then was applied for. was told they had hired someone else. but the position wasnt filled for another two - three months after i had accepted the job offer for Cashier

Interview Question – was asked about previous retail expierence?   Answer Question

Negotiation Details – There was none

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