GrameenPhone Interview Questions & Reviews
Getting an Interview
Intern In Technology Department Interview (Neutral Experience)
Interviewed at GrameenPhone
Interview Details – Just an introduction was followed by some basic questions regarding telecom
Reason for Declining – location problem
Specialist Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at GrameenPhone in April 2011.
Interview Details – Through web and newspaper then interview call or written test.
Interview Question – What you think about this company's future? View Answer
Negotiation Details – Took it cause, I needed a job at that moment.
Systems Engineer Interview (Positive Experience; Difficult Interview)
I applied online and the process took 4 weeks - interviewed at GrameenPhone in June 2009.
Interview Details – After being shortlisted, they called for a written test. It was full of technical questions regarding microwave/ optical transmission basics, OSI layers and telecom network hierarchy, as the position was in Core Transmission Network.
After the written test, I had to attend two face to face interviews, initially with Senior engineers and team leader, second one with HOD.
Interview Question – All the questions were relevant and standard. Answer Question
Negotiation Details – The rates were preset and equal for all in the same position. No negotiations.
Specialist Interview (Neutral Experience; Average Interview)
I applied online and the process took 4 months - interviewed at GrameenPhone.
Interview Details – Generally its a three phase process: 1. written 2. interview 3. interview for the entry level. For mid/senior level: its generally 2-3 interviews with different level of management.
Interview Question – Why should you use other operator product instead of ours? Answer Question
Negotiation Details – I joined at an entry level position, so not much of a negotiation took place!
Systems Engineer Interview (Neutral Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at GrameenPhone in December 2008.
Interview Details – Initially grameenphone communicated through phone call and confirmed my interview date for this post after selection from written test.
Interview Question – No specific question was difficult for me to answer as i had taken pre-interview preparation View Answer
Customer Manager Interview (Positive Experience; Difficult Interview)
I applied through an employee referral and the process took 2+ weeks - interviewed at GrameenPhone in November 2011.
Interview Details – Grameenphone Customer Managerial post will give you a great work experience. They call up for a CV through a circular in newspaper. One need to apply online and then they will call you to get your details and fix an interview date.
The interview process is quite interesting
Interview Question – How would you handle an angry customer who is abusing you over phone for a bad service ? View Answer
Systems Engineer, Planning Interview (Positive Experience; Difficult Interview)
I applied online and the process took 2 months - interviewed at GrameenPhone in July 2009.
Interview Details – Written test -> Physical Interview with HR and Technical Managers -> Salary Negotiation -> Educational Certificate Proof shown -> Medical -> Joining day when release letter of previous employer need to be shown
Interview Question – You seem to be proud of your educational background, when you will have colleague of somewhat lower educational background, there is a chance you feel superior amongst them and act bossy. That might be a problem. How will you deal with that? View Answer
Director Marketing Interview (Neutral Experience; Average Interview)
I applied in-person and the process took 3 weeks - interviewed at GrameenPhone in August 2011.
Interview Details – - Follow job sites for ads
- Apply in confidence
- Await interview call
- Several rounds of interviews
- Long delays in feedback
- Final round of interview
- Medical checkup and Finalization
Interview Question – None in particular to be honest Answer Question
Reason for Declining – The nature of the job was not favorable.
Executive-New Business Contact Center Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 months - interviewed at GrameenPhone in January 2012.
Interview Details – 1. Screening 2. Voice test 3. General Interview 4. Assesment test
Interview Question – Why do you choose Grameenphone for your carrier? View Answer
Negotiation Details – Should choose Grameenphone if you think that you can do.
Customer Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 2 months - interviewed at GrameenPhone in September 2010.
Interview Details – i. Initial Screening
Initial screening is the first step in the selection process where job inquiries are sorted. After a successful recruiting step HR department now have a pool of applications. Some of these respondents are eliminated based on the job description and job specification.
ii. Employment tests
After CV short listing, the short listed candidates are contacted (usually by telephone) for the employment tests. In case of large number of candidates, emails are sent to the applicants/candidates email address. These are done according to the interview schedule made before contacting the candidates.
iii. Voice test:
The employment tests starts with the Voice test. Since the employment tests are taken for the position of the Customer Manager who have to; if finally selected; give service over the phone to the valued subscribers,
iv. Comprehensive Interview:
Applicants who pass the Voice Test are called for a Comprehensive Interview which is a device to obtain in-depth information about a candidate. The applicant may be interviewed by HRM interviewers, senior managers with the department, a potential supervisor, potential colleague or some or all of this.
In fact in a Company like Grameenphone applicants are interviewed by numerous individuals. The interview panel usually consists of two to three members.
v. Assessment Test:
Applicants who pass the Voice Test and the Comprehensive Interview are called for an Assessment Test. It is a more elaborate set of performance simulation test. , specifically designed to evaluate a candidates managerial potential. Assessment test is an in house set of comprehensive test taken by PM members. Usually the length of this test is two days from 10:00 am in the morning till evening. The applicants are gone through different types of tests here that start with a written test.
A) Written test:
MCQ type question is used to evaluate the candidates on the following areas:
? GP related questions
? General Math
? General Knowledge
? Logical & Analytical Ability
? Creative Ability
B) Extempore performance:
After the written test the applicants are given a variety of current general topics to choose from. After selecting a topic randomly by the applicant they give a speech for 3 minutes on the topic in front of everybody that is the other applicants and the PM members. .They also goes through discussion session with the other applicants and answer questions about it. Their performance is evaluated and documented.
C) Group Case Study Solution:
After the Extempore performance, the applicants are divided into several groups and each group is given a case study problem and given a certain amount of time to solute that problem. This test is taken to test the applicant’s ability to work in a group and also to assess his or her leadership skills. After the finishing of time the applicants are asked various questions by the PM members about the case and the applicants has to answer that questions.
D) Computer Literacy Test:
In this session the applicants are taken to the computer lab and their computer literacy test is taken. Here the applicants have to prepare a MS WORD file, a MS Power Point presentation and a MS EXCEL file.
E) Final Interview:
Usually in the second day of the assessment the applicants face a final interview taken by only the PM members. This is more of an informal viva where the interviewers asked many informal questions and tries to find the applicants motivation level and interest about the job. Here applicants are also shown a picture and has to tell the inner meaning of the picture.
VI ) Reference and Medical test:
The next step in the selection process is to go through an investigation of those applicants who appear to offer potential as employees. This include contacting with the previous employer or referrals to confirm the candidates work record, behavior, attitude and other performances which was appraise or prominent in that person. This also includes contacting other job related and personal references and verifying the educational accomplishments shown on the application form.