Getting an Interview
Getting an Interview
Interviews for Top Jobs at Great-West Financial
- Retirement Representative (3)
- Software Engineer (2)
- Business Analyst (2)
- Retirement Specialist - Client Services (2)
- Retirement Plan Representative (2)
- Human Rsources (1)
- Plan Services (1)
- Retirement Plan Counselor (1)
- Retirement Specialist Enhanced Participants (1)
- Account Resolution Coordinator (1)
- RFP Response Specialist (1)
- Retirement Plan Services Account Coordinator (1)
- Enhanced Customer Service (1)
- In House Applications Support (1)
- Retirement Plan Counsleor (1)
- Compensation Sales Incentive Analyst (1)
- Plan Technical Support (1)
- ERP Implementation Support (1)
- Pension Consultant (1)
- Account Manager (1)
- Implementation Analyst (1)
- Actuarial Intern (1)
- Senior Business Process Analyst (1)
- Retirement Plan Coordinator (1)
- Retirement Services (1)
- Retirement Specialist (1)
- Process Administrator (1)
- Participant Services Representative (1)
- RFP Writer (1)
- Client Relationship Manager (1)
- No OfferPositive ExperienceEasy Interview
I applied online – interviewed at Great-West Financial (Starkville, MS) in June 2015.
The interview was very easy and straight forward. It did not take long. We talked about the responsibilities of the job and my obligations. The position deals with state agencies and I am currently working for a state agency; so, if I get the job I could be talking with my colleagues. All of my questions were answered and I was very satisfied with the interview.
- Why was I interested in working for their company? Answer Question
- No OfferNeutral ExperienceDifficult Interview
I applied online. The process took a week – interviewed at Great-West Financial (Denver, CO) in June 2015.
Instead of the usual phone interview questions that ask you about yourself and why you would like to work for this company, this particular interview was utilized to carefully identify those who had specific skills for the position in question. If you did not answer the question clearly the first time new questions would be asked to draw out the answer they are looking for. General answers do not apply for this company, which is one of the things that made the interview more interesting than other interviews.
- Describe an MS Excel formula needed to identify specific lines in your 10,000 line spreadsheet. Answer Question
Helpful (1)Accepted OfferPositive ExperienceAverage Interview
I applied online – interviewed at Great-West Financial.
Standard interview questions. Emphasis on how you fit in and work on a team. Lengthy interview. Must pass aptitude tests and customer service writing sample. Tests are deigned to prove capability to obtain series 6 license and manage customer issues. Position requires support and management of specific book of business.
- Describe a time when you've dealt with an unhappy customer. What is your weakness? Answer Question
Helpful (1)Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at Great-West Financial (Andover, MA) in April 2015.
Once you apply for the position you will receive an automated email with login information on how to check your candidate status. If your experience is a match you will be contacted via email by a recruiter and asked to schedule a phone interview. If that goes well you will be asked to complete a literacy and math competency test online. Once that is complete and you still seem to be a good match you will be asked to come in for an interview with the hiring managers. Before you interview you will be asked to fill out a background authorization form. It will be 2 managers and you. After that you will wait to hear back from the background check and offered a position if everything else went well and you are a fit
- Tell us about a time you encountered conflict and how did you handle it? Answer Question
- No OfferNegative ExperienceEasy Interview
I applied online. The process took 3 days – interviewed at Great-West Financial in April 2015.
She described the roll as front end customer service. She said there were no sales involved, however the entire customer service aspect is over the phone. They do not like to use the terms call center since they hire people who are qualified enough to get sponsored by them and get FINRA license 6 and 63. There is a 8 week training process, half in the class room and half shadowing. I would not call this a interview, more of an overview of the job. I felt mislead by the website. A typical day looks like 85% on the phone with 60 to 80 calls a day explaining and changing plans. There is incoming calls from all over the nation so there is no chance to build a lasting relationship with clients, which was what I was looking for.
- There is a background check authorization form and a 45 minute test for math skills. Answer Question
- No OfferNeutral ExperienceAverage Interview
I applied online. The process took 4 weeks – interviewed at Great-West Financial (Andover, MA) in February 2015.
The process includes a phone screen with a hiring manager at HQ in Colorado, followed by a 1:1 with 2-3 managers. I felt that the recruiter greatly supported me. At the 1:1 interview, expect to give specific examples from previous work experiences, why you want to work at Great-West, etc. Note; this is a call center position.
- Why do you want to work at Great-West? 1 Answer
- Accepted OfferNeutral ExperienceAverage Interview
I applied through a staffing agency. The process took 1 day – interviewed at Great-West Financial (Denver, CO) in February 2015.
Face to face with five managers. Total time was approximately 1 1/2 hours. Discussion was mostly about my previous work. Not any "test" questions such as write a query to do ... As it ended up, the one misleading thing that did occur during the interview was when I asked if they do design and code reviews (especially for a new hire), they answered absolutely. But when the time came for my first design review, they fell short. And there was never a code review. Seems like they were overwhelmed with work and didn't have time.
- Describe your SQL experience 1 Answer
Helpful (4)Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took 2 weeks – interviewed at Great-West Financial in January 2015.
After applying online (job was listed on indeed and on company website) I was contacted via email by a company recruiter from CO. There was a short phone interview, then a follow up interview, and then I was asked to take 2 online tests - one a multiple choice on customer service, the other similar to a GMAT- or GRE-type multiple choice question (but much easier than those exams).
I was also asked to consent to a background check.
I was called in for an in-person interview that was pretty light and easy. After my background check came back problem-free, I was offered a job. The whole process took about 2 weeks.
- There were no difficult questions Answer Question
There was no negotiation. Before the offer was extended, I was asked whether the amount would be acceptable and I said that it would be ...
- No OfferPositive ExperienceEasy Interview
I applied through a staffing agency. The process took 2 weeks – interviewed at Great-West Financial (Denver, CO) in January 2015.
Placement agency, phone interview, online C test, in person group interview. They asked basic questions about Unix, C and some Java. There was focus on support, as expected. Enjoy yourself as they are measuring your personality and how you seems to get along. They are also interested in your long term interest. They seem to be a great bunch of guys.
I use to be a contract programmer, so interviewing was common place for me. Having said that, I did notice they were unusually nervous, as if there was some external pressure being applied to them. Very odd! Otherwise, overall good interview process.
- Basic questions about Unix, C and some Java along with support history. Answer Question
- No OfferEasy Interview
I applied online. The process took 5 days – interviewed at Great-West Financial in December 2014.
Received email from HR rep in Colorado to set up a phone interview. She called a few minutes later than the agreed upon time and seem distracted/rushed throughout the interview. Questions weren't hard (just the basic resume review) and was even asked if I was interested in a call center position I hadn't applied for. Maybe I should have said I was open to be considered for the other job because the next day I received an email saying I wouldn't be moving on to the actual interview stage for the job I had applied for.
- Basic review of your resume talk. Gave a description of the job and pay/benefits overview. No hard questions were asked. Answer Question
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